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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Guatemala
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So great product and service
January 6, 2022

So great product. I really appreciate too the great service and superfast delivery!
Thank you so much!

Date of experience: December 7, 2021
California
1 review
0 helpful votes
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Perfect
January 4, 2022

No need an explanation! 100% accurate! Love it the shipping was incredible.

Date of experience: December 5, 2021
Canada
1 review
0 helpful votes
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Customizable back faceplate
January 2, 2022

I wish I had the option to choose a back plate colour or custom colour. Overall good controller though

Date of experience: December 3, 2021
Canada
1 review
0 helpful votes
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I loved the customization, the mods are a game changer and my roommate and I are very pleased with the experience.

Date of experience: December 2, 2021
Canada
0 reviews
0 helpful votes
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Good stuff!
December 30, 2021

Amazon Login Failed, but I filled in the form. When I recited the product it was exactly as advertised and now we and my one handed (one good hand) wife and I can play some hockey on the PS4

Date of experience: November 30, 2021
Arizona
1 review
0 helpful votes
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Experience/customer service
December 26, 2021

Your website needs some work, also was trying to buy 2 controllers discount 75 did not work

Was promised a case for my first review, was not given one. (don't really care just think it's a bad look to promise somethign and not follow up)

A customization item I chose (glossy red trim) was not on the controller just the default trim

Pro tension stick already losing tension in areas only hours after play. Messes with your aim more than helps

The customer service was fine just you guys need to ensure you're following up on time and getting the orders correct. I am assuming the pro tension is a new feature you just released and I either had a faulty stick or something your working on making better. I can definitely see the benefit of being able to play at a higher sensitivity while having the accuracy of a low sense with pro tension once the reliability issue of it has been solved.

Your team is friendly when contacting but with the amount that these controllers cost they really should be done right on the first time before it's delivered and you really need to contact whoever made your new site and have them fix the issues right away. I didn't even get a confirmation email of my controller order and had no idea when to expect it in the mail.

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2021
Australia
1 review
0 helpful votes
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Great controller lasted 4 weeks then wouldn't recharge
December 24, 2021
Updated review

No good no good no good no gooodd no goood no good no goood no good

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2021

Easy to order
October 14, 2021
Previous review

Easy to order

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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PS5 Back Button Alternative
December 23, 2021
Updated review

Picking parts was pretty straight forward. Some accessories or color options are pricey and add up.
Back buttons are super clicky and can sometime be hear over the mic. Back buttons are fairly small and sometimes hard to depress when in a gunfight (COD). Overall and reasonable product.

Date of experience: November 23, 2021

The online checkout was not user friendly
November 3, 2021
Previous review

The online checkout was not user friendly.

Date of experience: October 4, 2021
Italy
1 review
0 helpful votes
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GOOD JOB
December 23, 2021

I BOUGHT AN ACCESSIBLE CONTROLLER FOR PS5.
THE ITEM IS REALLY WELL CUSTOMIZED AND THE CUSTOMER SERVICE HAS REPLIED QUICKLY TO MY ENQUIRY.
I AM VERY SATISFIED, THANK YOU

Date of experience: November 23, 2021
Washington
1 review
0 helpful votes
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Evil Controller Xbox One
December 18, 2021

My experience was very good. I had no issues with the ordering process or when I contact customer support with questions! I highly recommend this controller.

Date of experience: November 18, 2021
Maryland
1 review
0 helpful votes
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Great
December 10, 2021

The controller feels great in my hands and it has a really good performance when using it!

Date of experience: November 10, 2021
Texas
1 review
0 helpful votes
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Great Controller
December 8, 2021

Great communication, Controller shipped in a timely manner

Date of experience: November 8, 2021
Alaska
1 review
0 helpful votes
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Maddabber907
December 6, 2021

Love it great mods works amazing the rapid fire is super sweet

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Works now
December 3, 2021

Everything has been working perfectly since receiving the controller back. The stick drift is still a tad high, I have to set it at. 08. But that is half of what it was and acceptable. Overall pretty happy.

Date of experience: November 3, 2021
Florida
1 review
0 helpful votes
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Awesome
October 31, 2021

Great controller, love the back buttons and hair triggers

Date of experience: October 27, 2021
Montana
1 review
0 helpful votes
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Too expensive but I am happy
October 31, 2021

I have ordered 2 evil controllers. One with paddles and one with buttons. The paddles hurt my fingers pretty quickly so I had to order another. The buttons are great. I think the price is a little high but you are manually making them so I get it.

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Date of experience: October 21, 2021
Illinois
1 review
0 helpful votes
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Returned first order
October 31, 2021

The first controller was for the wrong hand. Received the second in record time.

Date of experience: October 19, 2021
Finland
1 review
0 helpful votes
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Ps 4 controller
October 31, 2021

I chose cotroller with no mods. 4 down buttons. Tall right stic, And tactical shoulders. It works fine And absolutely no drifting or other issues.

Date of experience: October 17, 2021
New York
1 review
0 helpful votes
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Nice and easy
October 14, 2021

Very quick service and awesome customer service! I e tried serval custom controller companies, best service by far

Date of experience: October 12, 2021
Australia
1 review
0 helpful votes
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The customer service is quick and without surprises. If something goes wrong with your order, you can exchange it or take advantage of the warranty. I am very, very grateful!

Date of experience: October 8, 2021

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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