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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
This company does not typically respond to reviews

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4,012 reviews

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Missouri
1 review
0 helpful votes
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Xbox Controller
March 20, 2022

My controller looks great, the colors look very nice. Peace, god.

Date of experience: February 18, 2022
Wisconsin
1 review
0 helpful votes
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Ungood
March 17, 2022

Got wrong controller returned for refund took a long time

Date of experience: February 15, 2022
Ohio
2 reviews
0 helpful votes
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Best controller ever.
March 15, 2022

Great customer support, very helpful and straightforward.

Date of experience: February 13, 2022
Canada
1 review
0 helpful votes
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Great
March 14, 2022
Updated review

Great experience my brother loves it! Very positive and helpful staff.

Date of experience: February 12, 2022

Great seems really easy
February 25, 2022
Previous review

Great seems really easy

Date of experience: January 26, 2022
Pennsylvania
1 review
0 helpful votes
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Great
March 10, 2022

My experience exceeded my expectations. I will refer my friends and family.

Date of experience: February 8, 2022
Kansas
1 review
0 helpful votes
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40 days and needs repair.
March 10, 2022
Updated review

Some of the charges are absolutely ridiculous. The extra buttons that are $14.95 for 2 aren't worth the cost. The multi tier warranty options should have been a red flag but the base warranty openly stating that it does not cover stick drift should be noted. I'm hoping that the repairs will cover my issues because after 40 days I'd rather use a stock series x Microsoft controller.

Date of experience: February 8, 2022

Some of the charges are absolutely ridiculous
January 14, 2022
Previous review

Some of the charges are absolutely ridiculous.

Date of experience: December 15, 2021
Colorado
1 review
0 helpful votes
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Great customer servive
March 9, 2022

I received my PS4 modded control. When I tried to use it the battery was dead even after it was bean charging. Customer service was quick and very helpful. I received my original controller I bought.

Date of experience: February 7, 2022
Missouri
1 review
0 helpful votes
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Great product & quick service!
March 7, 2022

The website was easy to use & it was a quick delivery. Great product!

Date of experience: February 5, 2022
Louisiana
1 review
0 helpful votes
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Fantastic controller all around, the body feels right ergonomically, the buttons are very precise. The mouse click triggers o. G the mouse click triggers

Date of experience: February 4, 2022
Alabama
1 review
0 helpful votes
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For the price paid, and the modifications added, I see no difference in play performance or response time. Waste of money.

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
California
1 review
0 helpful votes
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Great controller! The buttons on the back could be a little bigger but you get used to them after a while.

Date of experience: February 2, 2022
New York
1 review
0 helpful votes
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TBI survivor desperatly in need of a gaming controller upgrade only right arm abled very excited
Update: controller is 5 star able to use with foot and right hand (unable to use left hand/arm) I'm playing halo now come in 1st in Fortnite

Date of experience: February 2, 2022
Michigan
1 review
0 helpful votes
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Over priced
March 3, 2022

Over priced and late shipping, overall terrible experience

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Georgia
1 review
0 helpful votes
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There was a hiccup but they fixed it
February 27, 2022

Got my 200 plua dollar controller and the remapping stop working but the customer service was good and they fix it and shipped it back.

Date of experience: January 28, 2022
Texas
1 review
0 helpful votes
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Darker color
February 27, 2022

The controller came in a darker shade of colors than how it was advertised on the websites pictures.

Date of experience: January 28, 2022
Canada
1 review
0 helpful votes
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No answer from any one
February 26, 2022

Ok so basically i paid more than 320 for my ps5 controller. I live in canada and had not problem paying for the shipping and all the extra. When i received my controller it was in perfect condition the next dat the L2 button stopped working and i tried to reach out to the company for a reimbursement. The personne answered me right away mentioning that they can repair it free of charge and that they can give me 30$ for shipping. I shipped the controller to them and sent several email to have an update and no one is responding at this point I think i just got scammed.

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Florida
1 review
0 helpful votes
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Great Controller
February 25, 2022

Great experience with EVIL. The only thing that I would have to say was a negative, would be the price. Other than the the price it is a great product and sturdier than Scuff. The back paddles on Evil are made to be abused and are well placed for finger interaction.

Date of experience: January 26, 2022
Oregon
1 review
0 helpful votes
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BROKE BEFORE I GOT IT.
February 24, 2022

Paid for rush processing and rush shipment. First time trying it wont connect to play station. Spent a total of 474 and the CSR says i have to send it back. This was my personal experience and hasnt been resolved yet. If its handled appropriately ill delete the review. But they will probably fight to not refund the rush processing and rush shipping which I feel I deserve

Date of experience: January 25, 2022
Minnesota
1 review
0 helpful votes
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Reliable
February 18, 2022

Seamless experience. Order placed and they got to work on it right away and shipped order with tracking number in quick fashion.

Date of experience: January 19, 2022
District of Columbia
1 review
0 helpful votes
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Resolved
February 18, 2022

First controller lost, but was sent a replacement. Thank you

Date of experience: January 19, 2022

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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