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EverydayHappy
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EverydayHappy

everydayhappy.com
Texas
1 review
0 helpful votes
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Love EverydayHappy
September 2, 2015

I love EverydayHappy products. They are pretty, high quality, convenient and a great value! I also like the fact that the products are environmentally friendly.

Date of experience: September 2, 2015
Nevada
3 reviews
1 helpful vote
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Kits are wonderful.!
April 12, 2018

Quality products. I have used the diapers, wipes and soaps and they are pretty amazing! The Everyday Happy kits are wonderful.!

Date of experience: April 12, 2018
Nikki B. EverydayHappy Rep
over a year old

Hi Paul, thank you lots for the good review. We are glad to know you found our products amazing and we look forward to providing better products and service to you in the future.

Georgia
1 review
2 helpful votes
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All of my concerns were addressed by the company owner who treated me with kindness and generosity. I would recommend these diapers, they hold very well.

Date of experience: December 22, 2015
Texas
1 review
0 helpful votes
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The Diapers <3
September 6, 2015

The diapers are super absorbent! I love them and they make the best over-night diapers. They are so soft that they never leave a mark on my babies bottom. No more crankyness!

Date of experience: September 6, 2015
Elle R. EverydayHappy Rep
over a year old

Hi, Karen!

We're so happy to hear that our diapers are doing the trick for you and your little one. We put a lot of hard work into developing diapers that are super-absorbent, soft. And good for the planet. Your comment makes it all worth it!

If there's anything at all you need, we're always happy to help.

Thanks again!

The EverydayHappy Team

Idaho
1 review
2 helpful votes
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She helped me when I was canceling my subscription because the dipers were for my niece who was allergic to them I have been trying many different ones to see what would work for her because my Sister was the same way. So I got Abby and never received a shi[ment coming letter but did find out through my bank so when I called before the Rep was going to have me pay shipping and EVERYTHING and told me they already shipped and that was a week ago and I have been freaking out where the shipment was because I have no tracking # but Abby was kind gave me tracking date time told me I could call UPS and have them return from there and I have NEVER had such a PLEASANT MORE EXPERIENCED EMPATHETIC REP EVER! GREAT WORK! I told all my friends on Facebook Twitter and this International Womens Group I belong to because you guys are AWESOME to have such GREAT people and WONDERFUL Reps like this! Thanks Agian!

Date of experience: December 9, 2015
Michigan
1 review
0 helpful votes
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Utter Disappointment
September 1, 2015

An absolutely abominable service. I signed up for the free trial and received the product kit (I haven't gotten around to using everything, but the lotion is okay) and the diapers (horrible, laughable in quality). While I realized that I would become automatically enrolled, I made the mistake in assuming I would be notified before the products were shipped, seeing as most services offer that as A) a courtesy and, B) an opportunity to revise your sizing choice before they ship you a MONTH'S SUPPLY OF DIAPERS. However, this is not the case, and my signing up for a free trial of product resulted in me being billed $120 without warning and receiving a month's worth of newborn diapers. I tried to go online to cancel my membership, or see if I had overlooked any clear declaration of the intention of the trial, but apparently Everyday Happy's business model is based entirely on deceit and trickery, as there is no forewarning online. In fact, you have to call to cancel your involuntary membership. I shipped the product back and was informed over the phone that I would be refunded almost entirely, that the cost of shipping the unwanted goods would be deducted from my return price. However, I paid $25 out of pocket to return it, and Everyday Happy still only refunded me $100 of my initial $120. I brought this to their attention through multiple emails to the service department, but never received a reply- though they are more than happy to continue spamming me with offers for products I will never buy, due to poor quality and even more reprehensible business practices.

Date of experience: September 1, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Paige,

We're very sorry to hear about your experience, but are grateful for the opportunity to reach out to you and set things right.

We've designed our service to be simple and make eco-friendly living easier for all families. That being said, we're very sorry if this wasn't the case for you. We're here to help!

We mention the terms of the trial on our signup pages, and it's also on our website in our FAQ and Terms + Conditions. We send out 6 reminder emails during the course of the trial to remind our customers that the monthly kit is coming, and also include this info on the welcome letters we send out with our trial kits. We sincerely apologize if any of these were missed!

We've also made cancelling the service easy, too. You can call us (1.844.805.0626 7am to 11pm EST, 7 days a week), email us (support@everydayhappy.com), or even through SiteJabber or our social media accounts.

We've worked hard to deliver products that are safe, gentle and effective. If something wasn't working for you or your family, we'd love to hear more so we can pass your feedback onto our product development team. As a startup, your feedback is the best way for us to improve!

We'd love to talk to you more about your account to see what we can do for you. Please send us a direct message here so we can get your details to find your account in our system.

Thank you so much for taking the time to comment, Paige -- looking forward to hearing from you!

The EverydayHappy Team

New York
1 review
0 helpful votes
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Happy Every Day with your products!
September 1, 2015

I ordered happyeveryday products for baby care of my newborn daughter and I couldn't be more pleased with the quality of the products and the fast delivery!

Date of experience: September 1, 2015
Oklahoma
1 review
0 helpful votes
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Trial kit
September 2, 2015

I recently received an offer to get a free trial kit. Ordering it was really easy. I'm looking forward to trying the products when they arrive!

Date of experience: September 2, 2015
Kansas
1 review
0 helpful votes
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Free Products
September 2, 2015

Holy smokes, I could not believe I received a huge box of diapers, wet ones, lotions and creams for the new baby. I was jacked. Thank you so much.

Date of experience: September 1, 2015
Michigan
1 review
0 helpful votes
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Looks great
September 1, 2015

I haven't used them yet as my baby is not due for another 5 or so weeks but so far it looks great and I'm excited to try it!

Date of experience: September 1, 2015
Missouri
1 review
0 helpful votes
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Great Product
September 1, 2015

It is a very great product. My niece didn't break out with any of these products. It was just a bit too expensive for me to afford monthly.

Date of experience: September 1, 2015
California
1 review
1 helpful vote
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Not sure yet
September 7, 2015

I will say the delivery was quick. But as far as products I'm not sure yet. I'm due any day and plan to try them out first in the next couple weeks.

Date of experience: September 7, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Holly,

Congrats on your upcoming delivery! We really hope you've had a healthy and happy pregnancy, and that you have a perfect birth.

If there's anything at all we can help you with, please do let us know!

Thank you so much,

The EverydayHappy Team

California
1 review
0 helpful votes
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Great Products
September 1, 2015

I am extremely happy with all of the products, particularly the baby wipes. They are soft and effective.

Date of experience: September 1, 2015
Rhode Island
7 reviews
35 helpful votes
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I order my free trial on Aug 26th. I was charged 7.95 for shipping the next day, now here I am Sept. 1st and they STILL have not shipped my order! I have been calling for 5 days striaght now. Everytime I call, the representative tells me that "the system is down". They tell me they can't process a refund, cancel my account, or even find my account for that matter. I am beyond frustrated with these scam artists. I have never experienced worst customer service in my life. I have already forwarded them my emails I received after signing up FOUR times, but was informed today that they cannot send or receive emails because of "the system being down". REALLY? So why the hell was I told by two different women on two separate days that if I sent the emails, they could find my account & help me? It's been nothing but lie after lie and excuse after excuse. The supervisor claimed that she will inform me when "the system" is back up, I have serious doubts about that. She told me I would not be charged for the membership since I have been calling for 5 days trying to cancel it, but I guess we will just have to see since she refused to give me any proof that this will not happen. Rest assured I WILL be calling the BBB, my local news, & the attorney general's office if they try to scam me out of any more money! STAY AWAY! NOT WORTH THE HASSLE WHATSOEVER! I wish I could give less than 1 star, I so would.

Date of experience: August 31, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Karissa,

We're so sorry to hear about your experience with us! We can indeed confirm we've been having some bugs in our system, but our programming team is working hard to fix the issues now, so we'll be all systems go later today! We're very sorry for any stress or inconvenience it's caused you -- we take this very seriously.

We can 100% assure you we're definitely not a scam -- that's the last thing we'd ever want you to think! We care deeply about our mission to make eco-friendly living a possibility for all families, so we want you to know that we're here for you. We're a small company, just moms and dads who really believe in making happiness an everyday feeling. Your feedback is super important to us as we grow, so thank you for sharing it with us here.

We'd love to talk to you about your account to see what we can do to fix this. Please send us a direct message here when you've got a moment and we'll do our best to make it right!

Again, very sorry for the frustration,

The EverydayHappy Team

Nebraska
1 review
4 helpful votes
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My wife is about to have a baby, and, unbeknownst to me, was checking out little free samples from various web sites one day, and stumbled across Everydayhappy, and THOUGHT she was getting a FREE SAMPLE. She had no idea we would be charged $130! We are by no means wealthy, and have two children already, so we live on a PAINFULLY STRICT budget. So 2 weeks ago, when I had to make a 4 hour drive for work, I noticed we were at -$41, which meant no fuel for the drive. (Luckily my boss was willing to deduct a fuel expense from my wages, so I could make it to work.) So I called them them to try and fix whatever had happened, hopefully in some sort of expeditious manner. So they told me they apologize for any inconvenience, will cancel the subscription, and cancel any packages that might be on the way, and have my money returned in 5-7 days. Not very helpful, but such is life. I am a patient and understanding guy. So a week goes by, and I'm expecting to have this situation resolved... Nope. A package had arrived the morning that I got home. It was a little beaten, and looked like, perhaps a fingerless vagrant had attempted to open the box in some fit of desperation. So I called the company as I walked in the door, having seen the package, to let them know it hadn't been cancelled and was sitting in my doorway. I was "apologized" to again, and was informed that I would have to ship it back to them at my expense, plus a $20 service fee... Now I'm happy... $130 bucks for a free trial, $40 overdraft fee from the bank, $20 for the standard racketeering extortion fee, $40 removed from my check just so I could get to work, and the post office telling me it's $40 to ship it back... Fast forward another week, package is long since shipped back, still haven't had my money returned, been calling for just shy of an hour with no answer, and guess who has to make a 4 hour drive to work today?! Everyday HAPPY? I'm at Everyday gritting your teeth and having a blood pressure check. Thanks for such a "happy" experience...

Date of experience: July 28, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Tim,

We're extremely sorry to hear about your experience and all the stress involved. We'd love to have a look at your account to see what we can do. Please send an email to support@everydayhappy.com mentioning you commented on SiteJabber and we'll get right on it.

Thanks so much for your patience.

Looking forward to hearing from you!

The EverydayHappy Team

Florida
1 review
1 helpful vote
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Happy Mom
July 24, 2015

I signed up for a free trial and I am a pretty happy mommy! Good quality, not too expensive, convenient. A+++.

Date of experience: July 24, 2015
Colorado
1 review
0 helpful votes
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Great Company & Great Products
September 1, 2015

Everyday happy has amazing natural products and their customer service department is extremely kind and respectful and easy to work with.

Date of experience: September 1, 2015
Oklahoma
1 review
0 helpful votes
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I ordered a sample pack and had no problem paying the shipping fees and oh course I assumed that you would get to try for so many days then it would auto send and charge if you didn't cancel, it did not tell me till after I processed the order that you only have 7 days to try it out before they auto sent you a order, it said how much each pack would be per month but didn't give you a grand total. 7 days to decided rather I wanted to spend almost 160.00 a month is simply not enough time to try and then take the time out of your day to call and cancel. It also didn't help that my mail carrier delivered it to the wrong house and I didn't actually receive the package till after the 7 day period, I received the samples on 8/25 noticed on 8/28 that my account had been charged and called right away to cancel ask for a refund. I was told it arrived on 8/15 and it didn't matter rather I didn't receive it because the post office marked it delivered 13 days ago and my order would be delivered that day. I never received an email (I double checked) stat I no my trial had ended, I never got notice a order was processed and shipped. To get a refund I have to pay for shipping myself to send back the items, I was quoted would cost me almost $50 due to the weight. Once they receive the items back there would be a $19 restocking/processing fee. So for items I feel like I was scammed into I will end up paying 69.00 and have nothing to show for it. Their products may be great but I will never due business with them again. I still haven't decided to keep the package I got or take the hit to get refunded some money. Free samples may sound like a good idea but don't do it!

Date of experience: September 1, 2015
Ohio
5 reviews
1 helpful vote
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Great way
September 1, 2015

The Everyday Happy kits are wonderful. We can hardly wait for each new kit to come. We are excited to see what our kit has in it.

Date of experience: September 1, 2015
Florida
1 review
0 helpful votes
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Fresh n Clean
September 3, 2015

The samples were very nice on my baby. No allergic reactions to their skin. Love the lotion most. Would recommend to my friends.

Date of experience: September 3, 2015

Overview

EverydayHappy has a rating of 3.6 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EverydayHappy most frequently mention customer service, laundry detergent and diaper rash. EverydayHappy ranks 284th among Baby sites.

service
18
value
17
shipping
18
quality
18