Ever Pretty

Ordered a dress on 10/31. Checked tracking on 11/7. Dress had not been picked up. Call customer service only to find out the dress was out of stock until the 14th. I was expecting my dress to be delivered by the 10th. The gala that I needed the dress for was on the 11th. Customer service sent me an email apologizing that the dress was out of stock and MAYBE they'll be able to get me one expediated in time. At this point I can't assume.
I did pick another dress. It was a couple dollars more than my original (because the original one was on sale). She told me she would have to invoice me the difference. Are you kidding me? You have my back against the wall and inconvenienced me. No fault of mines and you want to invoice me? Seriously!.
So back to the original dress. Do you have it in a size bigger? "Out of stock!" Do you have it in a size smaller? "Out of stock!" But yet your website is saying all of these dresses are in stock.
At this point, I'm waiting on my refund and never plan on patronizing this company again.

The dress was beautiful but I will never buy anything from this company again! Dress was to small, contacted customer service and that went great. Sent it back. Dress was received Jan. 30th by them. Feb 10th I contacted customer service. They said they couldn't process my return without proof of sending it back with a tracking number. Thank goodness I had mine. What if I hadn't? The dress was supposed to come right back to the same address. They weren't going to send me my dress without it. Customer service said it was stated to me from the previous conversation with their colleague. I pulled that previous conversation up and no where did it state that. I copied and sent it back. All they could say was thank you for my patience and would send it back when they could.
DO NOT BUY ANYTHING from this company. Looks to me like they were hoping I sent it back regular mail with no tracking so they could say sorry about my luck. They never notified me they had received it and made me pull the tracking to prove it even though it was sitting in their stock. They are rip off and scam artists! You will be out of luck with your money dealing with them.

I'm going to a wedding party in May so found this site which has a lot of styles and colors. I ordered this afternoon and it has already shipped. Looking forward to receiving the dress！

I bought a dress and it did not fit well. I contacted customer service and they confirmed the refund. I had to pay $22 for shipping to me and then $20 JUST TO SHIP IT BACK. By the time I got the refund back from the dress, I would have saved more just keeping it. When I tried contacting customer service, no one answered (what a shocker!). I am SO DISAPPOINTED with this clothing company and I will NEVER recommend this company to anyone. Spent more money returning than purchasing the actual dress. TERRIBLE CLOTHING COMPANY! If I could give a ZERO rating I would!

I felt compelled to write due to the plethora of negative reviews on here and other sites. I was very hesitant to order from ever pretty as a result. However, my experience has been extremely positive. The four dresses I ordered came within the delivery time promised and the quality was well above what I had anticipated for the little I paid for them. Don't expect the quality of Coast or Monsoon, but if you're on a budget and looking for a dress to impress, I would certainly recommend ever pretty. I kept one of the dresses and exchanged another. I followed the return instructions on the site and was contacted by a representative within 24 hours of my return request. I returned the items, emailed ever pretty proof of postage and the items were swiftly refunded. No problems or questions asked. I would certainly have no concerns about ordering from ever pretty in future.

I, like others, was nervous about ordering on line.
However the dress fits so very very well.
Absolutely great value.
Thank you Ever-Pretty

Poor customer service poor size guides unless your Asian poor quality avoid anything in this shop unless you want a nightmare.

I ordered a dress from Ever Pretty and was very pleased with the quality of the dress, even though it cost less than $40, it was still a beautiful dress. Thanks for the good work Ever-pretty!

I was a bridesmaid and unfortunately, the bride picked these dresses due to the affordable price. We ordered them off of Amazon. I didn't want the bride to freak out and think I was never going to order so I ordered back in January to give her peace of mind even though the wedding wasn't until May. I got pregnant shortly after ordering the dress and didn't find out until March. In April was when I had to go try to get the dress altered. The dress was too small and I needed to get the next size up. I reached out to the seller on Amazon and they told me they couldn't do anything because it was out of the return window. I did not want to return, I wanted to exchange. They would have still gotten their money from me, and I would have gotten the correct size dress. I ended up having to order the correct size and pay for it all over again. They didn't like my recent review on Facebook about them and told me to reach out to them privately. I did, and they told me again there was nothing they could do and to contact Amazon. It's not Amazon's issue as they are a third-party seller. I would never EVER order from them, and I don't recommend to anyone else.