Overview
EventTicketsCenter has a rating of 4.1 stars from 16,669 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process and service fee. EventTicketsCenter ranks 2nd among Tickets sites.
My significant other didn't realize they weren't on the official venu site and prices for tickets are $12 yet this app we paid $26 a ticket plus $13.50 service fee each! So $85 for what should have been $24
He was trying to surprise me and didn't ask for help or ask if it was correct information! And of course they don't offer refunds
Overpaid for 4 tickets, only received 3 electronically. Paid $119.00 per ticket that were available at the venue box office for $29.95. Theatre was half full, could have had our premium pick of any available. Will never use this company again
This situation is not resolved. I was unaware of how huge their service charge is and I guess I didn't notice how much was tacked on at the very end of the transaction. The minute I confirmed the order I suddenly noticed the much higher balance than I expected and called them right away, literally within a couple minutes of the order. It was late and I only got voicemail but it said to refund your order click a number which I did, and it said you will receive an email confirming your refund. Of course I didn't get one. The next day I emailed them repeatedly and they emailed me back but never doing anything for me. I do not want their incredibly overpriced tickets, they suggested I resell them on their platform – – scam scam scam! I bet this happens all the time. They make double the money! I'm not doing that, I will contest the charge with my credit card.
I purchased my tickets, and the countdown clock began, I had a price of 300 total, but the system then kicked me out, and I got back in, and the tickets went up to 488. I then called customer service and they said i was not being honest and the system doesnt do that. Guess what it does, and this is common practice for large events by event ticket center. They saw the demand and rebooted and inflated the cost of tickets. My tickets at face value at Billy Bobs were 60 a piece, but event tickets charged me 244 a ticket; what a SCAM! Then to top it off i wanted a refund and the declined and sent me a link to sale my tickets with them and advised i sale my tickets for 160 a piece. Meaning I would not go to the event and lost $168 if i sold at their suggested price and in which they will take fees from my selling of the tickets. This has to change and iI will contact the venue to advise of the scam this website is.
I read the Seattle Opera website which promised no ticket fees if I ordered my tickets before April 13th. I ordered them on April 12th. How surprising to still have nearly $50 in ticket fees. Bait and switch much?
Getting tickets for Gabriel Rutledge at Funny Bone Comedy Club there were two different prices for general admission I found confusing as it did not indicate WHY. I also felt that the service fee was higher than expected. Did find a discount via Honey.
My husband told me about the concert while we were on vacation. I decided to buy tickets for our 2 oldest kids, a couple of friends and ourselves to enjoy the concert. Navigating the website was easy and purchasing the tickets was seamless.
Ordered tickets. To many scam adds inserted into process at to much cost like $40/. About same as "ticketmaster".
So if event occurs as advertised, ok.
Could be so much better though.
Keep trying; I might not be buying though.
Seating was quite easy to locate on the map provided, along with the prices. Confirmation was quick, communication went well, email exchanged, although I'd rather talk to a real person.
The website was easy to use. I found the event. I clicked around and got seats and prices I wanted. All was good at checkout until I saw the final total. The fees per ticket are the highest I've seen. I bought the tickets but I'll think twice next time.
I was so looking forward to this show. Ordered tickets, received order confirmation. Later received an email that due to a glitch my order was not processed and refunded. No explanation. Show was sold out by the time I tried to reorder.
A $30 per ticket service fee is robbery. When I got the tickets via email the instructions said I had to print them. We were at hotel with no office for guests. I called customer service to verify we really had to print the tickets and I was told "sorry. You were told printing the tickets was necessary." We got them printed and come to find out electronic tickets were accepted. What a waste of my time. Terrible service and overpriced service charges.
Loved it this site helped me out when I needed it the most! Trying to figure out how to get tickets was hard enough and I found this site and wow my luck changed!
I had a seamless and easy experience! I found the tickets I wanted and they were delivered through the link before the day they were supposed to be ready!
I was charged over $50 in fees and taxes on my purchase of three tickets at $48 each. Your app did not disclose your fees prior to purchase. I felt like we were ripped off and taken advantage off.
Prefer that tickets be printed and mailed to me. Transfer and saving of tickets was confusing. I am not tech savvy. Took five attempts for Ticketmaster to verify phone. Not sure how to use wallet. Physical tickete should br an option given cost
Hi, Marilyn. As a secondary marketplace, our delivery options are limited by what the venue or primary box office do to deliver tickets, and what tickets brokers post to our online marketplace! We're sorry for the inconvenience.
I bought tickets, got email that payment did not get through and they were cancelled. Called support - they said no, tickets were issued. Have not seen the tickets, need to download some app to retrieve them. Million unnecessary steps and calls, would not recommend.
It was very easy to purchase tkts and choose seats can't wait till the show…. This was my first experience….
It was fine. I really don't have anything to say, but this is bugging me that you're forcing me to do something just to let you know I got my tickets and I already have it them downloaded in my Apple.
I mean…where are the words?!? Lol Word! How many more characters? How. Many. More. Question Make. Mate?
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.
Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Steve! Thanks for reaching out regarding the fees. The full cost of the tickets (including fees) is displayed above the "Place order" button at checkout!