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EventTicketsCenterReviews 17,007

3.7

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Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Illinois
1 review
0 helpful votes
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Great transaction
August 12, 2022

Wonderful and seamless purchase. Will definitely buy tickets through here again

Date of experience: August 12, 2022
Arizona
59 reviews
437 helpful votes
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Test
August 11, 2022

Test for Doug so he can check out how the webhook is working out and if the data looks any better or if it still looks off

Date of experience: August 11, 2022
Missouri
1 review
0 helpful votes
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Fast
August 10, 2022

Easy The website was self-explanatory and was super easy to purchase the tickets

Date of experience: August 10, 2022
New York
2 reviews
0 helpful votes
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No issues so far
August 10, 2022

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Date of experience: August 10, 2022
North Carolina
1 review
0 helpful votes
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WWE tickets
August 10, 2022

Smooth and easy no big hassle. Everything was very simple and understandable

Date of experience: August 10, 2022
Ohio
1 review
0 helpful votes
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My experience was OK but why are you wasting my time with a silly question

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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DCI
August 9, 2022

User friendly website
Good pictures to help decide seat location

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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Scam
September 7, 2022

On May 31st 2022 my husband and I purchased Rod Stewart/Cheap Trick concert tickets to be held at the Woodlands Pavillion on July 2,2022 from your company via the internet. The amount for the transaction was $154.74. The order number is *******. On July 2nd we went to the concert and logged into Event tickets to download our tickets. However, the website would pull up only to give a message saying, "oops" something went wrong, please try again later. We notice two other couples had the same problem with your sight once we were in the sight. The lady who sells tickets behind the counter even attempted to download from the website, but kept getting the same message on your sight. After many attempts and after missing half the concert she suggested to repurchase the tickets and get a refund at a later time. I have attached the two tickets we purchased in sight.
Also, we attempted to get a hold of the company that day while at the event and the next couple of days with no avail. We were put on hold from the voice system for 1 to 2 hours and would just hang up. Finally I got a hold of someone on July 11 after being put on hold for an hour then receiving a message to leave my number for a return call. After the return call I was giving this email to ask for a refund. The refund was never given.

Date of experience: August 8, 2022
Event Tickets C. EventTicketsCenter Rep
over a year old

Update 8/11/22: The tickets were delivered over a month before the event with instructions on how to accept the transfer onto your mobile device. You never reached out to us requesting help accepting your ticket transfer until you were trying to gain entry to the event and had not yet accepted the ticket transfer. Our customer service could have certainly resolved any error you were receiving. You mentioned you logged into your user account. There is online chat functionality with that and you would have been moved to the front of the line as your event was the same day. You would have also been moved to the front of the phone queue if you called in from the phone number used when placing the order. This is not a scam and unfortunately, we have no recourse with the seller since they clearly delivered the tickets well before the event.

Hi Amy, we're sorry to hear you experienced such trouble with your order. Please know if you were told a refund would be initiated it will be, it is likely still processing. We will take a closer look into what happened here and what the status of your order is using the info you've shared with us here. Thank you.

Colorado
1 review
0 helpful votes
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SMOKEY ROBINSON
September 7, 2022

I did not like that I cannot see where my seat are located in the row. It makes a huge difference!

Date of experience: August 8, 2022
California
2 reviews
0 helpful votes
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Good
September 5, 2022

It was fine. I am very unhappy with the service fee, but I went with it.

Date of experience: August 6, 2022
Illinois
1 review
0 helpful votes
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SCAM
September 5, 2022

This website will scam you for higher priced tickets. Not willing to work with you and FAKE tickets.

Date of experience: August 6, 2022
Event Tickets C. EventTicketsCenter Rep
over a year old

Hi Bill, thank you for sharing this with us. The tickets you see listed on our site are not actually owned or priced by us. All of that responsibility lies in the hands of the individual sellers who list their tickets for sale on our site. We hope this cleared some things up for you. You can read more about this on the FAQ page on our website, and of course, feel free to reach out to our support team for any other questions or concerns. Hope this helps!

Florida
1 review
0 helpful votes
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Mrs. Rican
August 5, 2022

Easy to buy and easy to process, and friendly user. The extra charges are insane per ticket plus delivery ticket fee when is all electronic doesnt even make sense.

Date of experience: August 5, 2022
Virginia
1 review
1 helpful vote
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Don't know
August 4, 2022

Was okay - took a few tries but found good tickets

Date of experience: August 4, 2022
Mississippi
1 review
0 helpful votes
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Okay
August 31, 2022

I don't have any content for it to be reviewed………………

Date of experience: August 1, 2022
Customer S. EventTicketsCenter Rep
over a year old

Hi Sandra, we are just looking for some feedback in regards to your experience navigating and placing an order through our site. We'd love to know more about your thoughts on this, please feel free to edit and update your review/rating to provide us with more specific feedback. Thank you!

Illinois
1 review
0 helpful votes
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Ticket purchase
August 1, 2022

Ok I felt that my experience was fine I really did get to pick my seat so I'm not sure where we will be setting except for the section

Date of experience: August 1, 2022
Louisiana
1 review
0 helpful votes
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Good Experience
July 30, 2022

Good Experience as usual. This is the second time I have used this site.

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
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Tickets Nov 15
July 30, 2022

Tickets teddy swims for Charlotte Concert paige and gina

Date of experience: July 30, 2022
Colorado
1 review
0 helpful votes
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Very easy and quick process! Thank You! I am not real proficient on the computer and this was very user friendly!

Date of experience: July 30, 2022
Ohio
1 review
0 helpful votes
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Beach boys
July 30, 2022

Great got the tickets I wanted. I hoping the have some kind of handicap parking and seating.

Date of experience: July 30, 2022
Oregon
1 review
2 helpful votes
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Horrible cancelled ticket order day before event
August 28, 2022

This company, Event Ticket Center, cancelled my ticket order the day before my sons event. I bought them tickets for Christmas. 8+ months before the event. The day before told me they couldn't fill the order as purchased. The tickets went up $800 over what I paid. And told me I could pay that amount more to keep my tickets. My sons did not get their present. It was devastating. Horrible site. And I bought through them because the artist advertised.

Date of experience: July 29, 2022
Customer S. EventTicketsCenter Rep
over a year old

Edit 8/3/22: Thank you again for bringing this to our attention. This situation should never have happened, and we are holding the seller accountable. We would like to send you something additional for the inconvenience caused and will use the mailing address on file for your order. If there is another address we should use, please send us an email with the information to feedback@eventticketscenter.com. Thank you.

Hi Nicole, we are so sorry to hear this and would like to take a closer look at what happened here for you. We will use the order number you've provided to check in on the situation. We sincerely apologize for the inconvenience and disappointment caused.