Europcar GreeceReviews 1,210

I booked a BMW and got a Volkswagen. Inferior car. Very disappointed.

Rental car itself was good. NIce, clean and good condition.

At the airport there is no Europcar office and it was quite hard to find pick up place. I didn't see any signs.

I've been told by Europcar representative that final invoice I'll get after car return. I haven't received any. Nobody answered my email and nobody picked up the phone when I called them.

Le réceptionniste était à l'aéroport à 23h, bon contact bonnes explications contrôle du véhicule nickel.
Le personnel est au top.
Juste un retour, l'essence était au trois quart, il serait plus judicieux de louer les voitures avec le plein.
Pour les vacanciers, il est plus facile de faire un retour du véhicule avec le plein plutôt que de la remettre avec les trois quart.

There was a gap between the staff who were really nice and the facts: I paid for Citroen C-5. They didn't have this car. It took a long time to find a car that I agreed to - it wasn't the right/similar car. The price of the additional insurance (with 0 participation) was 3 times more expensive then it was on the agent site

The guys at the rental station were very helpful and quick, gave us all the information we needed, the car was in great condition and clean, return was quick and easy. Returning a car half full was a challenge, but it made sense under the local conditions.

I rented and expected a smaller car but got a bigger one because of me and the boys' height they said. Car had minor flaws and got sorted out when returning it. Overall it was a good experience.

Ok experience. The reception tried to give me a cheaper car, but I insisted on the car that I payed for. The car is in good condition. The car caretaker outside was very nice

It would have been better if there were more automatic cars, rather than manual.

The handover of the car went very well, the staff was very friendly and explained all the necessary things. The car is in top condition, thank you.

Assistance at the airport has been super fast and efficient

Excellent service, gentle and helpful personnel upon check in and check out

Good service and the staff satisfied all our needs

Friendly and rapid service. Car was quite new and very good. It absolutely matched the description!

Everything was good. They kept us from the airport and then the car was ready to go.

Perfect service with kindness and warm welcome.
We were picked and drop from the airport to the agency

The service I received was not good.
The atmosphere at the time of receiving the vehicle was very harsh and unserviceable and unpleasant.
The receptionist was not professional enough, and we were delayed a lot when receiving the car.
There is no good relationship between the company in Israel and the company in Crete, so we were unable to get an answer as to whether we have full insurance or only basic insurance.
During the use of the vehicle, I reported a small squeak from the direction of the vehicle's wheels, and I did so only out of responsibility towards the rental company. In response to this, the company representative arrived with a replacement vehicle and said that because of the vehicle replacement, they would charge me 900 euros until they check the problem with the vehicle. Of course I refused and an unpleasant and unnecessary argument developed between us.

Très bien reçus à l'agence d'Athènes explications claires, prise de possession du véhicule rapide et efficace

Everything went well. There is only one small mistake concerning the deposit. On the booking papers it was mentioned that the deposit was 290 €, but on the spot they kept an amount of 390 € which does not correspond to the rental contract.

We were waiting to be picked up for almost an hour.