Pick up easy and fast. Note: an employee of europcar will await you at the airport exit and drive you to the rental office. Friendly staff, no selling of extra insurance etc. New and clean car.
The staff are very friendly and helpful. Alan who managed the process was great. Really appreciated the care he took and looking for options when I was deciding if I wanted an automatic or not.
Dear Hazel
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Car was battered and dashboard screen was broken. On return check-in claimed there was a new scratch ( hard to tell as there had been so many to begin) and charged me 400 euros in damages.
Problem free registration, clear understanding of options, the team responsible for the actual presentation of the car, presented a clean vehicle, and provided answers to my questions.
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
Great, arrived late and at 4am. Was easy to meet someone at the front desk. We asked for a child seat which was broken - but was easily replaced in the morning (only reason I didn't give a 5 star)
Dear Salmon,
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
It was bad experience! I wait over 2 hours because you didn't receive my all payment!
I had from Israel and i do pay more.
I hope you refund the over charge money quickly.
The team was nice. But I had a problem with the pin code of the credit card and they didn't have any solution or a way to solve it. Lucky the I managed eventually
Thank you so much for your review of Europcar Greece. We're glad you were satisfied with the service. Thanks for informing us about the issue with the pin on your credit card. Unfortunately, Europcar International does not allow us to use any alternative other than putting your credit card on a deposit in the event of a problem.
It would be our pleasure to serve you again soon.
Best,
Team of Europcar Greece
The car was fine. However, upon receiving it I wanted to decrease my rental fron 11 days to 9 days and you offered no refund what-so-ever. I think you could do something for me.
Dear, Joseph,
Thank you for your feedback. We have investigated your case and we ensure you that all procedures were followed with consistency and responsibility towards you.
Unfortunately we won't have the authority as a station to make any changes in the booking reservations.
Remain at your disposal.
The Customer Support Team
Both the shuttle driver and Natalia were extremely friendly, helpful and professional. I will choose Europcar again just based on the service. The car was in great shape and clean.
Dear Antony
We appreciate you taking the time to let us know what you think of our services. We value the feedback we receive from our customers immensely. We are committed to providing high-quality travel services.
We look forward to serving you again soon.
Customer Service Team
Great friendly service from pick-up to drop off. We were picked up from the airport and then dropped off, staff were very helpful with our luggage
Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.
Thank you for your time, and we look forward to serving you again soon.
Team Customer Service
Very long process to take the car, almost 45 minutes with reservation. Since the cars are not in the airport there was no immediate transportation to pick up our reservation.
Had to wait a bit too long picking up car. The car was still being cleaned. Staff were very good.
Car has a lot of damage, took about 10 photos of different damage.
Dear Arthur
Thank you for your feedback. We have to investigate your case to ensure that all procedures were followed with consistency and responsibility towards you.
Remain at your disposal.
The Customer Support Team
Great experience, had some trouble in the beginning the staff helped a lot and made the process easier.
If you're renting in Greece it's a must to go here.
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Quickly, friendly and professional Service.
The vehicle change due to damage was also handled without any problems and uncomplicated.
Thanks to Francesca and her Team!
Dear Markus
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service in Greece
I rented and expected a smaller car but got a bigger one because of me and the boys' height they said. Car had minor flaws and got sorted out when returning it. Overall it was a good experience.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
We received a really nice car. It was definitely worth it to rent a car vs. using taxis as we are a family of five and there is a large surcharge taxis that carry more than three people.
Dear Wong
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
I didn't like the fact that I arrived - no clear signs where to meet. I was give a car that in my opinion is not really the same category as the one I booked (but this is debatable)
Dear Theo
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
Although we understand the need for the signs, airport regulations prevent us from displaying any signage in the airport or in the arrival hall. Even though all instructions were included in the voucher. There are no differences between the category you have booked and the one you have picked up. Although if you need further information please don't hesitate to get call us or send us an email.
We look forward to serving you again soon.
Customer Service Team
Really good service provided by the guys of the Athens Airport office. I really appreciated the free upgrade they provided me. The car was in excellent condition, with no drawbacks at all.
Edoardo
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Had a good experience overall. Had to wait a little bit before I received my car but then a kind employee named Helen came in and was extremely helpful and professional... Big thanks to Helen
Thank you so much for leaving a 5-star review. You are very important to us, and we appreciate you telling others about us.
Whenever you need us, we're here for you.
Thanks you,
Customer service Team
Everything is great. We were picked up directly at the airport and driven to the station. Although our flight was delayed, we were waiting for it. The car is in a clean and new condition.
Our goal since taking over Europcar Greece (01/10/2021) has been to provide our clients with exceptional travel experiences each time they visit us. So we greatly appreciate your feedback since it allows us to improve our service.
It would be a pleasure to serve you again in the near future.
Europcar Greece Service Team
Overview
Europcar Greece has a rating of 3.7 stars from 1,210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience and shuttle bus. Europcar Greece ranks 5th among Car Rental sites.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
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- Athens, Attiki, Greece
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jasmin
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece