Etsy

I am a print graphic designer. I work for a printer. People more than once or twice have sent me files for invitations that they paid for that were supposed to be "print ready" and they were anything but. They were fuzzy, low-resolution files that were not even set up properly for printing at all, indicating that the "designer" had never even gotten through Graphics 101. If you want something designed, please remember that just having a computer and some Adobe software and some clip art does not make someone a designer any more than having an expensive set of pots and pans makes someone a chef.

It takes way too long to ship. The owners of the companies don't Ever respond when you have a question about your order. The quality is not great. I ordered several things at one time hoping they would come in before our disney trip. They pretty much ruined that because they did not come in and would not return them or respond. There is no help for the buyer whatsoever. I would definitely recommend not using ETSY for your purchases.

This was my first time buying on Etsy and will be my last. The item I purchased was never delivered & I was being scammed. Customer service is a complete joke. I was given a $15 gift card and having extreme difficulty using that. Customer service basically tells you "good luck you're on your own!" And they end the chat when they don't want to bother with you. PLEASE heed my warning and stay away from this company. If I didn't know any better, this company helps to scam their buyers!

I love Etsy!
I don't shop anywhere with poor reviews on the site. I have bought high valued items there. Vintage antique rings over $100.
No complaints or scams. I didn't have to deal with etsy customer service since the sellers I had were amazing. Answered all my questions and went over their policies via etsy chat. Depending on the seller, shop policies vary so be aware of that.
I will be starting my own shop soon. I have heard this is one of the safest selling platforms. I'll try and update after.

Ever wonder why every seller seems to have a 4.5 to 5 star rating? Mediocre reviews are not posted. By Etsy's own published policies, you can only post a picture of the item you received if you are giving a five star review. There are many talented, hard-working creators on Etsy, but as a buyer you are not getting the full picture from reviews.

Ordered 4 stuffed animals from Leslie and they arrived today. They are simply beautiful and were made from my husband's suit and ties. The Granddaughters will have something to remember Grandpa for a long time. Really did a nice job. Thank you. Kathy

You can find just about anything you could possibly want on Etsy. I had heard of them before but just never bothered to check them out until about a month ago and now I'm completely addicted!
The jewelry especially is just exquisite and the prices are very on par for what you're getting.
They can be a little expensive on other items but you really do get what you pay for. My only complaint is the crazy high cost of shipping through them.
Otherwise I definitely suggest checking them out, I'm certain you'll like Etsy too!

Worst site. Next to no customer service. Sellers take your money than take their sweet time shipping. One seller managed to mess up my verified address. The item was being returned to sender. Seller Never responded to inquiries about the trouble with shipping. I had to open a case with Etsy to have my order refunded.

I am currently waiting 7 days for a seller to ship an item. I thought id give them one last try. This is it. I will stick to Amazon. Etsy needs to do a better job of holding these sellers to a higher business standard. I will blast this site everywhere I can until they change.

Etsy is a business, but it is not run like a business. It is run like a bunch of right out of high school girls sitting in an office sniping at their customers and basically offering no actual customer support - either because they don't know their jobs, or the policies suck. Good luck if you have a problem. I had to spend an entire morning sorting out one transaction through them. I have also noticed that everybody copies other people's designs. A really bad site if you are an artist with original ideas. I will be taking my business elsewhere, HAPPILY!

I had an Etsy shop for over a year. They started out easy to work with, and a generally great place to sell my handmade crafts. But as wave after wave of changes came, they began to become too expensive to sell with, and their ridiculous new restrictions and rules were too difficult to keep track of. Now, I won't even shop with them. Too many scams and fakes selling there who go unpunished while genuine business go through all sorts of hoops just to stay up.

They are a horrible site! They don't help you promote your product, they just take your monthly payment and remove items from your store that others are allowed to put on theirs! Even email after email it was still the same as they did was harassing me about simple items and removing them from my store! And pretty much told me they don't care, It's the worst place ever! 5 months I paid them to do nothing and harass me! Not at all worth the trouble! I'll go elsewhere!

I'm pulling my store after 3 great years. I just had the worst buyer experience, Etsy has overturned my policies, and is confusing and upsetting the buyer.

Do not offer custom orders, there are no non refundable policies, only no returns sort of

Do not offer payment plans, there are no non refundable deposits and those paying late are so inexperienced at ordering they can't comprehend how this effects their deadlines

Do not give overt time and personal attention during customer service, Etsy does not factor it into disputes.

Sad that according to these disgruntled buyers, they are running into shady sellers. Sellers are running into shady buyers. It's neither fun for clients, nor worth it for sellers anymore. Let Etsy turn into a buyers direct version of Alibaba.com