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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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You would pay a welder more to make the same reinforced extension.
My RV overhead light fixture was just what I wanted, shipped FAST and PACKAGED TO THE HILT!
Am VERY pleased with this transaction!
I was able to find a duplicate of the leaking regulator I removed from our RV. I ordered one along with some ptfe tape to seal the threaded connections.
We needed to replace 2 t-bolts on our Yakima Rocket box. I didn't want to buy unnecessary hardware.
I got what I needed.
On time, product was as described. Will shop here in the future
My brother purchased a car top fishing rod holder a few years ago from you and raved about the product and the fast delivery. I was wanting to purchase a car top carrier for my son as a Christmas present. Of course I called my brother and he referred me to your website. I found the item I was wanting and had it delivered to my son's house.
Great shopping experience with Etrailer! Descriptive web site. Great review and install videos. The only place I shop for RV, Towing and Trailering supplies.
Easy ordering. Fast shipping. Good price on a hard to find replacement part!
Although the cup holder got lost somewhere between Lake St. Louis and St. Charles assumably by the delivery guys since I was given a tracking number. The package was delivered a bit late but still in time for Christmas. So all is well.
Very nice to deal with and know what you need. Very concerned about my needs we did run into a shipping delay but it was not their
Problem the shipper had a truck break down.
Thank you! Great to deal with.
Great descriptions and easy order process. They had the part I needed
The site was very user friendly and efficient! I would definitely shop and recommend this site!
Had what I was looking for. Shipped quickly. Flawless transaction.
I ordered this part and it was here slightly earlier than ETA (~10 hour early) and it not only included the panel I needed but the some of the supplies to install it like the butyl tape needed and new screws, which o was ecstatic about. I also liked that they reached out afterwards to ensure it was delivered on the date it said it would be.
I have 10+ year old Thule ski rack where the original mounts to the crossbars are not wide enough. I decided to try these out for my Yukon. They fit perfect and worked out great with my crossbars. Very easy to install, only took 15 minutes to install on my car.
I'm a shopper, the service and product quality is above and beyond. I can't say enough of what I think of ordering something and receiving so quick and top quality! Thank you
Exactly as described- plug and play. The mounting bracket was a tad expensive for what it is, however, it made installation a cinch.
It was easy to order. It was a solid product that I received. Everything went on smoothly.
Great site, easy to find what you're looking for. This is my third purchase and all were amazing.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members