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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I haven't shopped here before but will definitely shop here for future needs. Prices were competitive which is initially why I shopped here. However communication and prompt processing were better then any other e commerce site I've shopped at!
Awesome very easy site to order from.Easy to order from and fast shipping,,
Awesome very easy site to order from.
Easy to install, strong material, just four bolt, about 30 minutes
Competitive pricing, great product availability and very fast shipping definitely will do business with again
Slightly different size than the original but works perfectly.
Just as described 5 min to install replaced the original ones perfect
Fast, free delivery best price and quality parts. I previously got a trailer hitch complete with wiring and was also happy with that.
My experience was positive, the goods were as described, and all arrived in a timely fashion. The etrailer team reached out making sure things were getting done, so yeah, great experience.
I always get great equipment on time delivery. Will order again.
The order was complete, well packaged. All items were as described on ETrailer's web site. Speed of delivery was outstanding. Never a doubt.
Happy with the order! It was timely on the delivery and we are happy with the experience. Thanks, Scott
Shipping was fast and convenient.Tires look like quality tires
Got my new faucet for our camper sink last night and installed it this morning. The hardest part of the installation was getting the retainer ring on and tightened down. Had to make a small modification to get a piece of wood out of the way of the bolt. Much improved faucet made of stainless over the old plastic one. Works great so far.
Great service fast shipping. Always have what I need in stock
Love Etrailer, they always have good prices and they ship out quick!
Good experience. :) The trailer hitch slid into place like butter! One hole needed to be ground a bit to get the bolt holes to line up well.
Easy shop, fast ship, good communication, product as described. Never an issue with
E trailer!
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members