etrailerReviews 18,894

Was easy to navigate. I like the idea there is instructions to install specially video. Also it was straight forward including the wiring install a video too! Overall the product met my expectations.

Thank you Beatrice for helping me with this order.

Have not taking out of box yes.but I'm sure be fine

You guys need a better QA/QC process. For the wrong parts to show up but invoiced for the right part there is a quality control issue. I had to go onto your website to try and find the wrong parts you sent me so I could give you a number of what was sent to me and explain it was not the right part number.

Service was very prompt. But I did order wrong one. I need to get online and look for the correct one

Good and fast, customer service, shipping and excellent product.

Great product, instructions, video, service. Always excellent.

Etailer has great customer service! I called to inquire about a new license place holder for my RV and they were very helper. The license plate holder also came in sooner than I expected. I will use etrailer definitely use etrailer again.

Check out easy! Delivery as stated! Arrived no tears or rips in boxes.

Ordered this receiver for my new truck. Excellent product and easy to install the original head from my old receiver. Fast shipping and seems to be very well built. Thanks

Etrailer had exact parts needed to rebuild my bike carrier. If it were not for them i would have had to buy a new bike carrier. They also shipped out on the same day I ordered and my package arrived a day sooner then what my tracking # said.

Very easy to find what I needed and shipping was quick.

All responses and packaging were to a Zach.
My name is Joe. Very frustrating!

Got what we need, critical operations need, and the right product for the Job!

Overall good fit. The back passenger side hole didn't line up as good as the others but that may be on me as I may not have gotten as much of the rubber sealant off of the chassis as I should have.
Had to buy a bigger step bit as the die grinder was taking too long.

Perfect fit. Fast delivery. Excellent customer service. Highly recommend.

My wiring harness came in a matter of days after I ordered it. The instructions were clear to include photos which really helped. The only thing that the kit did not contain was the proper 30amp fuse which was easily obtained from an auto parts store. Fantastic response time, instructions, and pricing compared to others to include the OEM. Definitely recommend this company for those wishing to buy a hitch kit and accompanying harness.

I needed to order some parts. David, the phone rep was very helpful. Without asking, he called up my previous order and ready to go with the extra parts I needed almost before I asked. He did everything in a flash and with a smile. I am glad to spend my money with a company that exudes excellent customer service and that describes David and eTrailer.