etrailerReviews 18,894

Easy to complete the entire process. Love that free shipping! There also was plenty of information available in the product descriptions so I knew exactly what the product specifications and capabilities were. Shipping was on-time and there were no damaged boxes.

I've purchased a number of hitches from trailer. Great products at great prices and helpful customer service. My only issue is I've never had a single hitch delivered that has not had some form of damage from shipping. Jane to do a better job with packaging. Many customers have felt the same way.

Very simple informative and detailed product information

E-trailer is a company I can get behind because of their outstanding customer service. I could order the exact same hitch from xyz but I want support.

Good price, but want to get boat trailer tires and rims and Amazon is cheaper on those.

Awesome! Awesome! Awesome! Awesome! Awesome!

Great first experience with etrailer, will definitely be shopping here again.

Great Experience So Far. Order came fast and intact. Have not started installing it yet;well thats my part. But from a vendor/shipper perspective, etrailer did theyir part perfect.

Found what we needed, installed it, and are happy with its performance.

Placed a first time order with this company for a bigger hitch receiver, trailer brake controller, and my vehicles specific wiring harness to go with it about a week ago. To my surprise this all shipped the same day! I was very happy and impressed with the turn around time. From one business owner in retail I never understood why it takes a lot of companies days or weeks to ship orders out. We always shipped within 24hrs ourselves depending on the time. So it was nice to see another company that cares and understands. Mind you the hitch receiver is not a small or light item either! Package said it was coming on Wednesday and ended up showing up a day early. Another nice bonus! When the item was delivered the box was pretty messed up from shipping and the brake controller was missing. Must have fell out the child sized hole in either the front or back of the box. I called customer service right away while UPS was still here and they were very quick to take care of the situation and correct the problem. I can't say enough good things about my experience so far with etrailer. I will definitely continue to use and recommend them.

I knew what I needed so I didn't need their expert help this time. But if I did, I know they would be of great help. Package arrived quickly and the price was the cheapest online anywhere.

Great experience. You made it real easy to locate my vehicle, the trailer hitch I needed and the right wiring harness to match it. Also the free shipping was great. Many thanks. I have now installed everything. Everything went fine.

Took a bit to install cause I don't like to read instructions but if you fully read it's pretty easy with another person to hold down bolts. I tried to use rocks to hold them down but didn't work to well. Ended up having my wife stand on them.

Website is easy to navigate. Shipping was fast. Pleased with the tires!

I placed an order and again received exactly what I needed in perfect shape.

Exceptional customer service each and every time!
Committed to customer satisfaction.

Easy to find what I needed and love the videos and all the resources to the DIY customers! I received the items quickly and at no additional cost. Etrailer followed up on the order and is always available to help.

Easy transaction and quick shipping with good tracking thank you