etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent experience, Very happy with the purchase. Would buy again from etrailer.com
Easy to order. Accurate Fit. Never had any customer service issues with e-trailer.
Ordered new trailer wheels as the spokes cracked on two of the original wheels. I found less expensive wheels but I chose wheels from etrailer that I liked the style of and the weight rating. Also the wheels came with valve stems installed as well as center caps.
Placed an order and received the item quickly and not damaged.
Not many tv's will operate on 12 volts, this one does.
Delivery was quick, everything was exactly as advertised. I would recommend trailer for you hitch and trailer accessory needs
Fast shipping and good communication I would recommend to anyone
Prompt service and a BEAUTIFUL product. Ordered a USAF receiver cover. Probate nicest one I've ever seen
Excellent service. Very fast response and shipping. Product arrived as described and on time.
Good everything worked well and I'm happy work the out come. The bumper brackets are the only thing that needed work. They would not fit on to the bumper because of the way my camper body sets over the bumper. But with a little bending and hammering they worked fine.
The trailer hitch riser is built like a tank. Fast shipping.
Ordered replacement pad for trailer jack: Repl Foot Pad For Stromberg Carlson Electric A-frame Jack, this is what came and i asked if it would fit my jack and was told yes. Not the case i i will be working to resolve this.
Customer service is great and helpful i Will be Working with Samantha to help fix my Error.
Be sure to check your measurements as you are the one placing the order so don't get made if it dont fit because you didn't read the description before you clicked purchase confirm.
My Go To site for all my trailer hitch needs and that of my family.
Very easy site. I recommend this site every utility trailer owner. Tires are good quality. Better than Lowes tires
The products always work and fit great like they should.
So far so good. Tires are only 5 months old, which seems to be pretty typical. Items are what I expected.
Reviewed and called and asked questions all answered all my question. As always totally on their game.
I appreciate the communication and notifications throughout the process. I don't purchase a lot of trailer related items but will 100% always come back here when I need something. Easier than Amazon or Walmart to navigate and find the parts I need.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members