eTax.com

I gave 1 star because it's a mandatory field and not letting me post here.

Don't use http://www.etaxplanner.com/ for your taxes. They are scammers. I got an estimation of my tax return with them. They mentioned a high tax refund amount and asked $400 filling fee. I got an estimation from another source and found the tax refund amount etax has mentioned is incorrect. I decided not to proceed further with them. It's been more than 2 months they still keep calling and threaten me because I got an estimation with them so I need to pay filing fee and if I don't pay they will share my sensitive data information with third party.
If needed I am willing to file a police complaint and deal with them in legal manner.

I was rejected by the IRS due to me being legally disabled and someone using me as a dependant. I do work part time and wanted to file my own taxes this year.Ok that person has amended their return to exclude me. Though my refund amount has not changed this customer service rep insists that I did in fact change my return. To add things or take away from anything on your return would in fact change the refund amount.(education tax). If I have already paid the fee for your services why on earth would you insist that another payment be made to file the exact same thing? Under the guise that changes were made. Having an understanding that tax season is money season for some, some of us are disable and can only do so much, like paying again for a service that says I have to pay only once. I would rather a call and apology and permission to use what I have already compensated you guys for.

Was wondering why my refund was so much less this year. Called etax, the nice lady explained it was the unemployment checks that I got. The sneaky government gives you some help, then wants the money back as taxes.

Filed a simple tax return for $16. My second year using e-tax. Very simple proses, took me like 15 min.
Would recommend to family and friends! I'm in Florida, btw... Go Miami Heat!

Small print pages which I did see $29.90 for Federal. However when I got my refund there was $124 taken out. When I called in she was telling me there were pages/explanations - not true. There was never a page that outlined the charges. Total scam. I had to give a star to get this submitted otherwise I wouldn't give it that. I should have done my research and checked these reviews - bad on me.

ETax advertises as a free online tax preparation software service. It is not. Customer service is non-existent. The reps are trained by the Wicked Witch of the West. I called and politely stated a general question. She could not answer so I ash\ked her to seek the answer and contact me. She promptly hung up the phone in my ear.

Just wanted to say that I filled out the forms and gave credit card information as requested.
When my tax return did show up in my account it shorted a little over $90.00. I also noticed that the refunds went to their account first then mine. I contacted them and they said that I did not fill out the online form correctly. Which I know I did. Because of the so called information not being correct and they had to take a chance there was a surcharge of over $ 60.00. I feel like this is somewhat of a scam. After a long phone call trying to make my point that I did do it correctly. They somewhat said I was lying and refused to correct it.

This is my second year using Etax. The service I received is excellent. Any questions I had were handled in a patient and professional manner. Thank you.

I just read so many negative reviews that I was in tears for these people by the time I got through them. What I liked about this site was it was very easy and they only charged me, I believe it was $19.95 for self employed tax return. Just now when I needed a copy of my tax return I was able to find it unlike on tax cut. It's not on tax cut, just a summary. I was so angry because I need it for something. The only thing I see that's gone wrong with e- tax online is I was taxed for some of my social security. Never before in 18 years have I been taxed on SS. Then further looking I see that for some reason there's no report for Schedule C so I'm going to have to amend this tax year 2020. But I quickly, within no time I received my refund deposit in my bank. A lot of the refund was due to not being charged tax on unemployment which I had already paid. Overall I was excited of the ability to find my tax file afterwards and had just made up my mind that I'll be ready to use this company next year without a doubt. And then I read all the negative reviews and like I said was in tears for others. So we'll see how my amended return goes when I'm ready to do it. For all the rest of you I send my prayers and my heart sympathy. By the way I live in Tennessee so there were no state taxes to contend with and thank God I wasn't charged for that. In the past I had always used Tax Cut. I think it was connected to H&R Block but for some reason they disappeared and I've not been able to find anything about them anymore.

I gave it a four-star rating because I like how it helped you along the way and explained the information you needed to enter, which was really helpful. I was also able to get a refund, and they also sent me an email when the IRS approved everything, etax.com is a great website to use if you need help filing your taxes. But, the government should make it free!

E-tax led me to believe i would only be charged 30 and 55 of my fed tax return would go to what i owed state my fed tax return was 147 i got 20 none was used to pay off my state tax owed so e-tax kept 127...i did not get any documents or bill,email. That showed why they took 127...

I enjoy using them to file my taxes. It's easy and convenient. However, I do not like having to pay all various fees to efile my tax forms when I barely get any money back as it is.

I was very pleased with the ease of your system and reasonable cost. I hate to do our taxes every year, but you help make it as easy as it can be. How wonderful to be able to populate with data from the previous year.

Had my return on extension and found this site on IRS... was easy to file, didn't cost much. Would use it again... got my IRS confirmation pretty quick...

Being accused of putting in wrong direct deposit numbers, when you go to check the file to be sure, I'm blocked from entering but can see the 1040 and it E Tax route and account numbers. E tax made the mistake and my daughter has to suffer for it! Waiting longer and being charged extra to send a check and that will cost more money to cash it. We will not use this site ever again! Ruled and Unprofessional aggressive conduct & when I called back to try to get another customer representative to help me understand the same lady answered and she will keep calling you sir even though you're not and don't sound like one. VERY BAD EXPERIENCE!