From the business
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The process was easy to follow would use this process in the future
Tags came quickly and were updated on the progress
Feel that writing 50 words to explain an experience was unnecessary
If the review had been bad then maybe the number of words would not be irritating
My sticker came within a few days of ordering. Quick and easy ordering process.
Got the tags in a timely manner. No issues or complaints from my perspective
Happy that they arrived in a timely manner. Looks like the transaction was complete with no problems. This was a very efficient way to obtain our new registration certificate. Much Thanks, William Cornwell
Great service! It was a good experience! The only thing is it is alittle expensive, but if you do t have time, use this!
Awesome service and timely delivery. Would use again
We thank you for sharing Thelma.
Fast, prompt, and useful. I lost my CA vehicle title and registration during a recent move out of CA. They were immensely helpful and professional.
Thank you so much for sharing Tina. It was our pleasure to be of assistance.
I wish less fees. However I like that I reveviced really quick! I don't have to go to DMV thats save my time.
This experience was fast, easy and efficient. No waiting in long lines, arrived quickly via mail.
Thank you for sharing Judy.
I got fooled into using this service, they ignored my request to cancel even though I already paid my registration, and they knew it but they went ahead and processed it anyway so they could justify their overblown fees. Their advertisements make it look like they are DMV, they charge outrageous fees for doing nothing. Their customer service is horrific, they seem pretty used to people being angry that they got ripped off. Now I've paid double the fees for my car registration, and they told me to go get it back even though all they had to do was not pay it when I proved to them that I already paid it. This business is a scam, they said if I don't file a claim against them, they would refund some of the fees they charged me and tried to make me promise not to dispute the charge. When I agreed they suddenly said maybe they would give me part of the money back. How are they getting away with this? They should be shut down.
Wonderful... ordered replacement on line, received in a couple days... completely satisfied
It was great and very easy and save time. And convenient. Thank you!
And to think how I used to hate dealing with the MVA. They really tried to change to a customer focus, and succeeded.
I never received the initial order from eTags and yet was charged a second time even more money for the second order. I read that if it was due to non-delivery I may get a refund of a portion of the order but never did. If it hadn't been for having to have triple-bypass open heart surgery on an emergency basis right in the middle of my renewal time, I most likely would have been more vocal and kept up with the status of the order but having spent 3 weeks in the hospital, it was a difficult for me to keep up with the order status.
I placed my order for my tag and it came in the mail quickly!
Very misleading. Especially when you have to pay service fees
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for submitting your comments Danielle. We appreciate it.