eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
My order was placed easily and I received my order quickly.
Thanks for the notification: I HAVE NOT RECEIVED MY VEHICLE RENEWAL REGISTRATION i paid with CHASE VISA CARD $253.00 on April 5th 2023, what do i do next?
The whole process was so quick and easy. This was the fastest turnaround I've ever experience with DMV.
Thank you Robert!
I have not received my tags and would appreciate the date I should expect them thank you
It was awesome. The process was fast and easy! In lest than a week I received my registration.
The pricing was wrong on the website which caused delay and confusion. I hope it will get fixed before next year.
I ordered my renewal sticker on a April 5
Where is it.
I've always gone to the DMV to get my plates or stickers. Since I just moved to this area and I read where I could do everything on line, I thought hey let's try it. It was so easy, and the directions were simple. Thank you for making my life easier.
The online system was quick and efficient. Thank you!
We appreciate you sharing Rick!
Very fast service received in a timely manner did not want to wait til the last minute and e tags was awesome
Thank you very much for the nice comments Terri!
You initially charged a higher price for your service and you are misleading into describing your fees.
But in the end it all worked out
Etags allowed me to use their payment plan method and that was definitely a blessing. I had 3 kids birthdays in the same month and was super stressed about being able to register my car on time, as I drive for a living. The tags came within a few days of ordering and I am no longer non compliant. Also, before the tags and registration card arrived, I was seemingly almost pulled over by law enforcement but the company already sent current information to the DMV. It's a win-win for me!
Simple, easy, very satisfied. Only down side are the fees, little high.
It was very easy to do. The experience was great and the customer service was a great thing to deal with they were very nice and actually wanted to help fix the problem.
I love this website, I use everytime I need my tags :)
We love that you love our website Christopher! Many thanks for sharing.
Thank you for making this process so easy. I plan on using this every year.
Thank you for using eTags Bryan.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you Shawn. ETags does not process drivers license renewals.