eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
The experience was great had no issues everything went well
Best way to renew plates. A little confusion on order on my part but staff was very efficient in getting everything taken care on renewal. Thanks
Thank you Gary!
Simple they did everything correctly and all went very smoothly. There is absolutely nothing bad to say. I will use again and again when needed. Thank you
Thank you for the nice review David!
The web site is user friendly and easy to access. My experience was pleasant one, I will use the system again
We're so happy to hear it Asnath! Thank you for sharing.
I have thought to pay online and send me a week but really easy than a person I would like to again in future than you
The new Vehicle Registration card was received sooner than anticipated. Great service!
It was great I enjoyed it quick easy and came fast
Thank you Jimmy!
Love it. Fees are a bit steep but you pay for convenience and convenient it is.
Getting a tag renewal online was super quick and easy and they arrived in less than a week. Super happy and will never go to BMV again unless I need a picture taken if this remains an option.
Thank you for the nice review Andrea!
OK etags were received in the mail as ordered. What more do you want me to say?
Everything arrived on time Done neatly and concisely
Thank you Stephen.
Everything was excellent and easy to understand payment is so easy and delivery was excellent
Very helpful getting things straightened out and I received the sticker tag very quickly
That is great to hear Chris. Thank you.
Was very easy and quick did not have any problems navigating it
Simple,received quick service received tag within a week would do this again next year
Thank you very much for sharing Eileen.
This site pops up when you go to the DMV and is misleading. Don't use it, use the DMV for same service at half the cost
E-tag Service was great, but now I also received a bill to manually register for my tags. The E-tags I received are already on the car. What do I do with the manual e-tag billing? Thank you.
Hi, my experience regarding the vehicle registration was excellent. I will advise anyone I know to use the web to get their registration on the web for I founded it was fast to get it.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Great to hear. Thank you for sharing Jeffrey.