eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
I order vanity plates that messed up all the other orders. I received my new stickers for my old plates. Then I received more emails that it was cancelled! Not good communication there!
It's been a mess!
Good so far- Waiting to hear back the next step to get my title
Fast and effortless process to obtain the title from the state.
Very easy and fast. I did not encounter any problems and was impressed with the ease and speed of receiving my tags in the mail.
Thank you for sharing Russell!
Online experience: easy
Follow-through and communication: Excellent
The cost is too high for service.
Easy and assuring, expedite quickly, true to the information that was provided
Received document in a timely manner. Etags was very helpful and speedy with the delivery.
Thank you Ralph!
Process was simple and easy. Recommend if requesting your registration simply utilize etags.
It's very convenient and time saving service. Thank you
Thank you Teferi!
Was hesitant but this is so quick and no hassle. I received my tags in less than a week. Will definitely do again
We're glad to hear this Ross. Thank you for sharing.
I've been using etags for about 5 years. DMV takes forever, just go with etags
It was very easy to purchase our etags on line and not have to go wait at a BMV agency.
Thank you Barbara!
My experience was a good one. Will use again if i need to.
Great to hear. Thank you Joseph!
E-Tags was fast and easy. Arrived in just a few days. I'll be using this services moving forward for sure.
Tim Corrigan
Many thanks for sharing Tim!
Rep was very helpful. Each time I had a problem it was resolved right away
We appreciate the review Anthony. Thank you.
I was questioning whether I should try to do it online or mail. I am not too familiar with all the electronic stuff but I decided to try. I was surprised at how easy it was to do and more surprised at how quickly the registration and sticker arrived. Very impressive service!
Patricia, thank you for taking the time for the detailed review. We're so happy you gave eTags.com a try.
E-Tag sent me a Replacement tag for 2023 which I didn't need and don't believe I ordered. I had paid by credit card $31.83 for this. This left me without the registration Renewal tag which I did need and I went ahead and ordered and received it at the cost of $165.73. Which is what I wanted originally.
So I am out $31.83 as the person I spoke to told me in no uncertain terms. He was impatient, impolite, and unwilling to hear me out. Basically, he implied it was just too bad and there was no recourse.
I had a bad experience with this e-Tag agent and missed dealing directly with my local MVA.
It was easy customer service very helpful. It was very quick on responding back to me.
Great to hear.! Thank you Douglas.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you for the nice review Cecil. We apprecaite your business.