eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Received the title was able to get my tags in Iowa.
Fast and convenient service! I received my registration tags within a week and I didn't have to drive to AAA or the DMV. Thank you!
Thank you for sharing Lisa.
Haven't tried before, it's very useful and easy. Didn't have to stay on the line and wait. Fast delivery too.
Thank you for your business Verena and for the nice review.
The renewal today was going to be $343 with the late fee at DMV. ETags advertises and gets top google search so I clicked not looking and when I got to the end I was like $417 and they had added extra fees. I realized it wasn't the real DMV online site, so I found it, went to pay my renewal was $343 the way it was supposed to be, saving $74
Everything was done timely and professional
Questions were answered and my registration was delivered within 2 weeks period save time going to the Motor vehicle department
Received registration and sticker and headed to ocean city today. Easy process
The only thing that I had concerns with was all the fees I had to pay! It makes me just want to go into the DMV office and pay!
I was able to order my tags on the last day of the month and have them in the mail within 3 days. Plus I had the receipt and registration available immediately.
It was a satisfactory experience, so quick and perfect. I loved it.
Thank you Emmanuel. We appreciate you sharing.
Web site was easy to navigate and the registration/sticker arrived in record time.
Thank you for your review John.
Not so held up for address confirmation and added more payment after the initial payment process
I found out the hard way that I used etag to GREAT EXPENSE! The MVA renewal process didnt tell me i was going to get charged major fees for using etag.
Registering my vehicle on line was easy and efficient. It save so much time.
This is a charge by the State of Maryland. I have paid enough fees already.
Great! It was quick and easy experience. Enjoyed using it online..
We're happy to have you as a customer Bernice. Thank you.
The process was simple, fast and efficient. Delivery was expedited, I would recommend to anyone.
We very much appreciate your recommendation. Thank you.
I have never paid a third party for registration renewal. I have always dealt directly with DMV. Plus the service charge of $49 is ludicrous. I'll bet you a human never sees the renewal? I'm pretty sure its all computerized and takes less then 10 seconds to process my renewal. Therefor you save by not paying an employee plus no benefits or paid vacation. Plus the power used to process the renewal, I'm sure, was less then $0.01. And to add insult to injury you have increased the unemployment rate by at least one. I guess you could apply this payment to "The train to nowhere"!...
Fast, swift and precise! Would do again…thank you Etags!
Great, easy to do. Confident it is done right. Received them very fast. Will suggest this to my friends
Thank you for the nice review Christine.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Glad we could help, Patsy. Thank you for the review.