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eTagsReviews 26,458

4.3

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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Beverly S.
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Quick and easy
June 17, 2015

Quick and easy. Very speedy and efficient.

Date of experience: June 17, 2015
Joel L.
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I am extremely impressed with how easy the process was. You get five stars all the way.

Date of experience: June 17, 2015
Joseph H.
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It was such a pleasure renewing online this way!

Date of experience: June 17, 2015
domenico c.
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Well done the process was very accurate & quickly

Date of experience: June 17, 2015
Carol Z.
3 reviews
0 helpful votes
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I have problem using my credit card
June 17, 2015

I have problem using my credit card.
It did not take my credit card only debit card.
I send a request email to cancel my application for online pay after I found the fee is expensive. Somebody answered it's being reviewed.
The next thing I heard my registration tag is on it's way
I will not recommend this eTagsDirect.com as mode of payment for tag renewal to my family & friends unless they are willing to pay the expensive fee.
I should have just mailed my application since I have plenty of time.

Date of experience: June 17, 2015
Marco N.
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Fast, reliable
June 17, 2015

Fast, reliable. Much easier than going to the agency. Will use it again

Date of experience: June 17, 2015
CHARLES C.
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WENT VERY SMOOTHLY.RECEIVED MY TAGS AND PUT THEM ON MY LICENSE PLATE. THANK YOU.WILL USE E TAGS ON MY OTHER CAR RENEWAL.

Date of experience: June 17, 2015
Denise B.
0 reviews
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I HAVEN'T SEEN THE QUICKNESS YET
June 17, 2015

I HAVEN'T SEEN THE QUICKNESS YET.

Date of experience: June 17, 2015
Brian M.
0 reviews
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I can't really fully respond as my transaction is not complete. I am still waiting you me plates.

Date of experience: June 17, 2015
cynthia m.
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Easy on line access
June 17, 2015

Easy on line access.

Date of experience: June 17, 2015
Fred A.
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Site is quick and easy to use
June 17, 2015

Site is quick and easy to use.

Date of experience: June 17, 2015
candice t.
0 reviews
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Didnt like that I cant see my complete total for my renewl.

Date of experience: June 17, 2015
edward k.
0 reviews
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THE SITE WAS VERY GOOD
June 17, 2015

THE SITE WAS VERY GOOD

Date of experience: June 17, 2015
Chasen W.
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Very fast and easy
June 17, 2015

Very fast and easy

Date of experience: June 17, 2015
Dona H.
0 reviews
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Easy, saves stamps
June 17, 2015

Easy, saves stamps

Date of experience: June 17, 2015
SANDRA D.
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Very quick, and easu\y
June 17, 2015

Very quick, and easu\y

Date of experience: June 17, 2015
Temur T.
0 reviews
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Easy to do web
June 17, 2015

Easy to do web

Date of experience: June 17, 2015
Doddy S.
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Great quick services...
June 17, 2015

Great quick services...

Date of experience: June 17, 2015
Angelique V.
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Your advertising & explanation from customer services was a contrition in its self. We payed extra for fast delivery and it came in normal mail time & NO rush service posyed at ALL! Only convenience was we were able to get it processed on line, but could not prove to police we payed for the service, as was promised in your advertisement, which was not true.
Thank you,
Angelique Van Niekerk

Date of experience: June 17, 2015
David H.
5 reviews
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I applied for 4 tags more than a month ago
June 17, 2015

I applied for 4 tags more than a month ago. Finally got two of the 4, haven't heard from the other two and they expired 7 days ago. I get no responce from any of you.

Date of experience: June 17, 2015