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eTagsReviews 26,458

4.3

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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Don D.
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This was great
June 21, 2015

This was great.

Date of experience: June 21, 2015
Walter R.
0 reviews
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The site was easy to use
June 21, 2015

The site was easy to use.

Date of experience: June 21, 2015
Lisa P.
0 reviews
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Perfect
June 21, 2015

Perfect

Date of experience: June 21, 2015
Caroline G.
0 reviews
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Easy and fast
June 21, 2015

Easy and fast

Date of experience: June 21, 2015
Ann F.
0 reviews
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This is much faster then standing in line
June 21, 2015

This is much faster then standing in line.

Date of experience: June 21, 2015
Robert H.
2 reviews
0 helpful votes
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Quick easy and to the point...
June 21, 2015

Quick easy and to the point... I would have done this months ago if i knew this existed...

Date of experience: June 21, 2015
steve d.
0 reviews
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It as was very good
June 20, 2015

It as was very good

Date of experience: June 20, 2015
michael m.
0 reviews
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Thank you very easy this is the way to go
June 20, 2015

Thank you very easy this is the way to go

Date of experience: June 20, 2015
Phillip L.
0 reviews
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Didn't have to do all of that last year!
June 20, 2015

Didn't have to do all of that last year! I noticed after the fact of a charge of $74.95 but on the notice received from tax collector it was $46.85, if that is true I will never use you again.

Date of experience: June 20, 2015
kevin m.
0 reviews
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Very quick, very easy, thank you
June 20, 2015

Very quick, very easy, thank you.

Date of experience: June 20, 2015
Donald T.
0 reviews
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Great and easy to use
June 20, 2015

Great and easy to use.

Date of experience: June 20, 2015
Shelly O.
0 reviews
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This was easier than the DMV
June 20, 2015

This was easier than the DMV

Date of experience: June 20, 2015
ALLAN F.
0 reviews
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EXCEPTIONAL SERVICE
June 20, 2015

EXCEPTIONAL SERVICE

Date of experience: June 20, 2015
UnhappyCustomer H.
0 reviews
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I am extremely unsatisfied with the customer service at eTagsdirect.com. I have tried to contact customer service via phone and e mail on numerous occasions. My phone calls were sent to voice mail after waiting in line for nonexistent customer service representatives who were supposedly on the line with other customers. My first e mail was ignored, and my second one was apparently added to my information file, but no one directly addressed my questions or concerns. I am extremely unhappy and will not recommend this service to anyone I know.

Date of experience: June 20, 2015
Larry B.
3 reviews
0 helpful votes
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This service is quick and simple
June 20, 2015

This service is quick and simple. Never use mail again

Date of experience: June 20, 2015
ann m.
0 reviews
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I wanted a 2 year renewal
June 20, 2015

I wanted a 2 year renewal.

Date of experience: June 20, 2015
sherry W.
0 reviews
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No comment
June 20, 2015

No comment

Date of experience: June 20, 2015
Alfredo V.
0 reviews
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IT MAKES LIFE EASY, ITS WAS EASY TO DO AND USE.

Date of experience: June 20, 2015
Brenda C.
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Very good
June 20, 2015

Very good.

Date of experience: June 20, 2015
Rebecca G.
0 reviews
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Not satisfied...
June 20, 2015

Not satisfied...feel as though there were hidden fees, and that this is not a legitimate option to renew your tags.

Date of experience: June 20, 2015