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eTagsReviews 26,460

4.4

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
125
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Claire F.
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The Fla
July 14, 2015

The Fla. Tax Dept. does an exemplary job

Date of experience: July 14, 2015
Anson C.
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Great
July 14, 2015

Great

Date of experience: July 14, 2015
Antonio A.
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Fast and easy
July 14, 2015

Fast and easy. The only thing that could be better is: we dont have any tracking number.

Date of experience: July 14, 2015
FRANCESCO Z.
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Apparently the system does not accept AMEX
July 14, 2015

Apparently the system does not accept AMEX. It would be much more convenient for the user if that was stated before trying multiple times due to an error. When MasterCard was used, it went through the first try.

Date of experience: July 14, 2015
Michelle m.
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Fast and super great
July 14, 2015

Fast and super great

Date of experience: July 14, 2015
SALIM L.
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NICE AND FRIENDLY
July 14, 2015

NICE AND FRIENDLY

Date of experience: July 14, 2015
George P.
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Could not renew 2nd vehicle because 'drop down' menu did NOT reflect vehicle type. It is an RV (motorhome) with license 068 YUF. Bummer...

Date of experience: July 14, 2015
Rosa U.
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Really easy and fast
July 14, 2015

Really easy and fast.

Date of experience: July 14, 2015
pam d.
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I will never use this on line sight again
July 14, 2015

I will never use this on line sight again. I was charged more than if I would have paid in person.
It is too late to reverse charges but I highly recommend anyone to mail payments for tags or pay in person.

Date of experience: July 14, 2015
george b.
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Thank you awesome
July 14, 2015

Thank you awesome

Date of experience: July 14, 2015
Venus R.
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Very pleased with the user friendly system
July 14, 2015

Very pleased with the user friendly system.:-) Love it when I don't have to "tab" to enter my 10 digit phone number

Date of experience: July 14, 2015
Rachael C.
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Price was A LITTLE HIGH
July 14, 2015

Price was A LITTLE HIGH

Date of experience: July 14, 2015
Richard N.
2 reviews
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I contacted you when my registrations were not delivered on time. I received no reply, and no followup. Several days later, they did finally come. I'd like to know why I received no followup or return call verifying my complaint.

Date of experience: July 14, 2015
Jerzy S.
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OK
July 13, 2015

OK

Date of experience: July 13, 2015
Qi C.
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Very easy steps save me a lot time
July 13, 2015

Very easy steps save me a lot time

Date of experience: July 13, 2015
Stephanie G.
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The shopping experience is fine
July 13, 2015

The shopping experience is fine. I'm just astonished that the fee to pay the bill online is so expensive.

Date of experience: July 13, 2015
CONRADO G.
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It was easy but dificult to accept my address., thanks.

Date of experience: July 13, 2015
mary a.
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Best service yet
July 13, 2015

Best service yet

Date of experience: July 13, 2015
RODRIGO S.
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Good
July 13, 2015

Good

Date of experience: July 13, 2015
Virginia R.
1 review
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Much better than waiting in line.Thanks
July 13, 2015

Much better than waiting in line.Thanks.

Date of experience: July 13, 2015