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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Wisconsin
4 reviews
0 helpful votes
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Repair parts
October 9, 2020

It took me a minute to figure out! I had to read the instructions! Really easy to do and compressor works again

Date of experience: October 9, 2020
Florida
2 reviews
0 helpful votes
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Although I had a lengthy wait due to backorder status, the replacement lower shelf for my Weber grill came VERY WELL and safely packed in a large shipping carton that had the part situated between two thick corrugated cardboard panels. Right away I knew that it could not have been damaged or bent in shipping. As I waited for the backorder to be filled eReplacementParts kept in email contact with me about the status of the order. I am very pleased with them in every respect.

Date of experience: October 9, 2020
Michigan
1 review
0 helpful votes
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I had no problem finding the switch I needed for an angle grinder. The price was great, and it arrived on time. Keep up the good work, people!

Date of experience: October 9, 2020
New Hampshire
1 review
0 helpful votes
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Ordered a regulator rebuild kit and two quick connects for an older Porter Cable Job Boss (circa 2005, 5 gallon/150 psi). Parts were reasonably priced and their fit was perfect. My only concern was the shipping. I asked for 2-day shipping. The shipping itself was indeed 2-day USPS. However, it took five working for the parts to be delivered to USPS for shipping. Overall, I feel that I paid for expedited shipping but received a standard shipping time frame. I contacted eReplacementParts about a week ago but have not yet heard back. I do understand that COVID is slowing everything down, however I still feel that I paid for a service that I did not actually receive and would like the difference refunded. Not the end of the world, but mildly irritating.

Date of experience: October 9, 2020
Oregon
1 review
0 helpful votes
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Great Service
October 9, 2020

Needed old parts for stove hood easy to find and order, great price and shipping was fast, thanks! I was so glad not to have to hassle with the manufacturer!

Date of experience: October 9, 2020
California
2 reviews
0 helpful votes
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MAKITA ANGLE GRINDER
October 9, 2020

Just rebuilt my makita angle grinder with your parts, baby runs like new. Thanks so much for your quality parts... jeff johnson

Date of experience: October 8, 2020
Texas
1 review
0 helpful votes
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The part we received did not fit, even though it was listed as the replacement part.
Cannot return as part was destroyed.

Date of experience: October 8, 2020
Wisconsin
1 review
0 helpful votes
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Horrible!
October 8, 2020

No only did i not recieve my parts but there customer service did nothing to help me out.It been over a week and no customer serivice rep has gotten back to me. I have no product and I am out of money

Date of experience: October 8, 2020
New Jersey
1 review
0 helpful votes
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I ordered a new insert for my crockpot after I cracked my old one. It came well wrapped in bubble wrap and nice and solid. It got here pretty fast and I feel like for the weight of it the shipping was reasonable.

Date of experience: October 8, 2020
Pennsylvania
1 review
0 helpful votes
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Perfect Fit.!
October 9, 2020

Ordered a replacement Natural Gas regulator for my WEBER Grill that I could not find ANYWHERE. EReplacmentParts built a new one and it works perfectly.! Many Thanks. Back to grilling..

Date of experience: October 8, 2020
District of Columbia
1 review
0 helpful votes
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I need a replacement part on the door (left side) of a Samsung French door refrigerator. The CAM on the door had broken and could not be replaced by itself. I need a strip for the whole door. The replacement part was almost a perfect part. However, it was a 1/8 of an inch too short and the CAM portion would not work. I modified the CAM recipient part on the refrigerator by lowering it a 1/8 inch. Not perfect but it works and I did not have to purchase a new door. All in all I am happy with the results. Thanks John R.

Date of experience: October 8, 2020
West Virginia
3 reviews
0 helpful votes
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Bissell Rug Cleaner
October 8, 2020

I was pleasantly surprised at how easy this site was to maneuver. Even better, the parts for our long-out-of-date rug cleaner were readily available. Between their exploded parts view, the click-on-part feature, and a UTube video (not from eReplacementParts), I look like I could fix any appliance. (The video was for a newer model Bissell cleaner but offered lots of clues on what to look for. Some screws were really well hidden.) Did I mention the click-on-part feature? This made the fix diagnosis really simple and instantly zeroed in on what I needed to buy. This site is outstanding. Delivery time was reasonable. If you're a DIY-type, this is the place for you.

Date of experience: October 8, 2020
VI
1 review
0 helpful votes
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Grateful for your site
October 8, 2020

I'm so happy that I received this cord for my deep fryer since the original one was misplaced when moving. Happy Camper

Date of experience: October 8, 2020
Oklahoma
1 review
0 helpful votes
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Needed a cap for my fishing reel that was very old ordered it from here and it fit perfectly would order from them again in a heartbeat very fast service

Date of experience: October 7, 2020
Illinois
1 review
0 helpful votes
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I recently purchased a replacement mower deck Mandrell (Part #*******) and it is useless as supplied.
I removed the old grease fitting (3/16') and tried to screw it into the new Mandrell and it was too big.
Checked with local authorized repair shop and they gave me new 3/16 straight drive to insert and no they were too big. Then we also tried the 6mm straight fittings, again too big. They didn't have any 5mm fittings.
Seem to be a cheap remedy if they installed the grease fitting at factory so this problem didn't exist
Oh yes the new mandrell fits and bolts on the deck easely.

Date of experience: October 7, 2020
District of Columbia
1 review
0 helpful votes
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Received the washers for my Bostick nail gun. They were delivered quite fast. My only complaint is the cost of the shipping it was more than the price of the washers that could have been put in an envelope and mailed.

Date of experience: October 7, 2020
Missouri
1 review
0 helpful votes
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Wrong part
October 7, 2020

I ordered a part for my Toro weed trimmer two times, provided the model number for the trimmer, and was sent the incorrect part both times. I am extremely dissatisfied.

Date of experience: October 7, 2020
Illinois
1 review
0 helpful votes
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Had my part!
October 8, 2020

It took a while for the part to come back in stock for my 20+ year old Cuisinart but I am happy to say they had it and it came in tact, it fits and all is well!

Date of experience: October 7, 2020
North Carolina
1 review
0 helpful votes
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Fantastic
October 9, 2020

I've used eReplacement 8-10 times for various parts over the years and never had a complaint. Always the correct item, and usually ahead of schedule. I can't speak of their return policy because I've never had to return an item. Their prices are very competitive. Nothing but good things to say about them.

Date of experience: October 7, 2020
Texas
1 review
0 helpful votes
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Replacement parts
October 8, 2020

Ordered the parts I needed they arrived faster than what I thought. Everything fit perfect on my saw. Very satisfied.

Date of experience: October 7, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
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