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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I had a delta bandsaw missing some parts, and apparently the manufacturer stopped making them. All other places I could find did not have a suitable replacement part, but eReplacementparts did. I had to modify it slightly(threaded rod was too long, but it's working great
On line sale. Easy to locate my replacement item. Process went Very well No issues!
Price was good.
Confused about connecting rods
I recently purchased a JD riding mower with a blown Kohler engine. After tearing down the engine the only parts needed were the connecting rods. Ereplacement shows 2 different part numbers for the connecting rods Part # 25 067 04s and Part # 25 067 05s. The 04s connecting rod had 12 in stock and was shipped and received. The 05s was not in stock and had to be ordered Ships In 13 - 19 Business Days from the manufacturer. I assumed the connecting rods were different one being for cylinder #1 and the other for cylinder #2. When the 04s rod arrived there was no marking as to which cylinder it went. This led me to look at the difference between the old mangled connecting rod. See attached picture. These two mangled connecting rods have the same casting numbers 25 059 05 Rev C. This led me to take a closer look at the 2 ereplacement connecting rods pictured on the ereplacement parts diagram. Although the pictures of the rods are taken from different angles they have the same casting # 24 059 02 REV A.
The second connecting rod has not arrived and has been on back order a month (Sept 15,2020). When the 05s rod arrives I am curious to see if these two connecting rods are the same since the mangled rods are the same. Casting numbers also indicate the part number of the cast iron part. If so why does ereplacement have 2 different part numbers for the same rod and why has my connecting rod not been delivered since ereplacement parts diagram states Ships In 13 - 19 Business Days.
Still awaiting my connecting rod order and the governor gear assembly
The website is not very easy to navigate. However, I found a drip tray which arrived in a reasonable amount of time (7- 10 days).
Craftsmen Mower Parts - I received all parts ordered on time and the exact quantities! I would recommend eReplacementParts to anyone that is looking for parts for their equipment!
The product I ordered was correct and fine, but I wanted it as soon as possible and paid for fast(3-4 days shipping and it arrived 9days later.
You have the audacity to ask me for a review when the product has not even arrived yet. I have sent you two emails. No response. I'm done. Don't have time for lousy service.
I ordered a replacement charger for my leaf blower. The website was easy to use and my charger was delivered within a week to Hawaii. No fuss, no muss! Very pleased with this service.
Ordered replacement belt for our used band saw, very impressed with the product and the quick service.
The parts I ordered were perfect. The online videos on how to do it myself were excellent. The only part that was not excellent, was the lag time. I understand in the age of covid, everything is delayed for safety. I fully understand and support this. On the email confirmation, it stated a ship date 11 days in the future. I understand the delay, but notification of the ship date on the site before ordering would have been nice (before actually placing the order). Expedited service was offered, but I declined.
I ordered oem replacement pressure washer tips, I received after market run of the mill wrong size tips, you lost my future business
The generators I bought work great on my 220J Coleman lantern the only draw back is you guys don't carry/have the full generator assembly ie the valve, the cleaner and the part that goes in the tank itself it would be great if you guys would bring all that back into stock cause I would buy two each for my 2 220J lanterns
I discovered the air filter element in my leaf blower was shot, I mean needed to have been replaced ages ago. I need my blower to clean up a bunch of leaves so I needed it as quick as possible. The part took no time at all to appear in my mailbox and was a perfect match! Ordering was easy, and the service was great! I was notified when it shipped and I actually got it sooner than estimated. Great company and I will continue to order parts here when needed!
Parts were a good quality the igniter was a generic one so it didn't fit exactly but I made it fit in the end it all worked well.
I ordered a replacement starter for Weber grill. Giving the model grill and the part needed. When I received the incorrect part.
I shipped that back for a credit which I am still waiting for. The person taking my order had asked me all the model number and the wiring numbers. I have already received the correct part from another source. Thank you!
I was looking for parts for Ridgid spindle sander. They had them and at a good price. Delivery was very fast - no delays
I thought the website was as scam after ordering because the check out page said the item would be shipped in a month and then I got no confirmation email. Turns out it was real because I got the item a couple months after ordering. However the part I received was the wrong part. I ordered the knob for the timer on my toaster and what I received was the knob for the temperature. They attach my different mechanisms so no amount of manipulating on my part could make the knob work. I'm very disappointed.
I required a 4-post solenoid starter however their website matched a 3-post item to the equipment Model # that I provided. On receipt it was a no-go situation and I had to return the part for a refund. Unneeded aggravation and lost time for me. Unfortunately for all is the lack of real-time communication with sales reps due to Covid. Hope the refund goes smoothly.
I was having a lot of trouble starting my snapper rider with the push button starter. Sometimes it worked and somtimes it took 10 minutes of pushing the button to finally get an electrical connection. I ordered a new one from Ereplacement Parts. It arrived in a few days. I was able to install it in about 30 seconds and it works perfectly and solved my problem.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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