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eReplacementPartsReviews 4,467

3.2

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Virginia
1 review
0 helpful votes
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My neighbor suggested that I try to repair my compound miter saw rather than replace it. I did something stupid and thankfully was not injured. The blade imbedded itself in the metal rear guard. Purchasing the replacement parts for all of the damage was a lot less costly than purchasing a new saw. My saw is about 17 years old and I was afraid that replacement parts would be hard to find. EReplacementParts was easy to find, easy to use and they had everything that I needed. Prices were competitive and delivery was flawless.

Date of experience: April 12, 2021
Nebraska
2 reviews
0 helpful votes
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Happy customer
April 13, 2021

This is the second time I have ordered from eReplacementParts.com and I am very satisfied with their service. I will use them in the future.

Date of experience: April 12, 2021
Pennsylvania
1 review
0 helpful votes
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First time I ordered from this company. It was a great website that easily let me find the parts I needed. The prices were good. The parts arrived very fast! I would recommend them to everyone!

Date of experience: April 12, 2021
Illinois
1 review
0 helpful votes
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Maybe it was me?
April 10, 2021

I've been searching for BELT CLIPS for my Ryobi drills Models P235A & P215. I was thrilled when I saw them listed on your website. More than once, I tried to click BELT CLIPS and the site continued to redirect my choice to BIT CLIPS. One final attempt in choosing BELT CLIPS, and I proceeded to check-out. In a relatively short time, I received my package from e-replacement only to find, you decided I really wanted bit clips instead. Totally disappointed. And then to read there is a restocking charge for returning what was incorrectly sent in the first place... was the limit. I will accept and cut my losses with this company.

Date of experience: April 10, 2021
New York
2 reviews
0 helpful votes
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Came fast, best price
April 11, 2021

Item was asdescribed... a perfect fit, got the best price, even with a shipping charge. Would use them again.

Date of experience: April 10, 2021
Canada
1 review
0 helpful votes
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I bought the replacement part for my breadmaker which was around $2.89, the shipping was over $22.00,
I cant figure out why the shipping was sooooo expensive.

Date of experience: April 8, 2021
New Hampshire
2 reviews
0 helpful votes
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When I called to state the product was defective and that we needed a new one, I was lead to believe that I would be credited right away for the defective part and a new one would ship right away. Now I can't get in touch with anyone as their answering service says they are not taking calls due to COVID. And the new part has not shipped, and the old part has not been credited even though it has been shipped.
I am super disappointed as these are not inexpensive parts, I am now out 220.00 and no part.

Date of experience: April 8, 2021
New Mexico
1 review
0 helpful votes
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I needed a simple part which even the OEM didn't have. Found problems with other dealers, but eReplacementParts.com had what I needed, shipped it quickly, and it arrived in mint condition.

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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Excellent service
April 7, 2021

Ordered several parts for my Milwaukee Sawzall, and got excellent service and support. The videos are awesome. As a matter of fact i went to try and repair my DeWalt Cordless 18 Volt Sawzall (#DW938). I went and pulled up the Sawzall on eReplacementparts.com and found the replacement part. Much to my surprise, the part (The Clamshell / Handle) is obsolete. Now, i have 2 Sawzall's that the motors are still good, but the Clamshell separated from the motor body. I am hoping someone can help me out with this issue, because i would hate to have to throw them away.

Date of experience: April 7, 2021
California
1 review
0 helpful votes
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Eureka Vacuum Belt
April 7, 2021

This site was so easy to use to order a vacuum belt I had trouble finding one before. Great site will definitely use again. Thanks for your prompt delivery.

Date of experience: April 7, 2021
North Carolina
1 review
0 helpful votes
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Though it took several months for my items to arrive (because the supply was not available due to covid) https://www.ereplacementparts.com/ sent me so many email updates letting me know what was going on and that I could cancel my order at anytime.

Thank goodness I didn't because I am so happy having the correct coffee pot again. Even my house mates that never notice any changes both commented on how happy they were to have this coffee pot again!

Thank you so much for your amazing business

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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This place has a great selection and great prices. I'll definitely use them again and I highly recommend giving these guys a try

Date of experience: April 6, 2021
Nevada
1 review
0 helpful votes
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Great Customer Service
April 6, 2021

I ordered parts for a hedge trimmer and the parts werent compatible so I contacted them for a refund. There were no problems getting a shipping label along with clear instructions on what to do. They refunded every cent I paid to them. They didnt deduct anything. NO restocking fee, not even the shipping cost for sending it back to them was deducted. I am very pleased with the whole thing. It was the simplest return/refund Ive ever done. I will definitely buy from them in the future.

Date of experience: April 5, 2021
Illinois
1 review
0 helpful votes
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Choke lever
April 5, 2021

Fit better than expected, only complaint is it took a month to actually get the part but showed up undamaged and looked like the picture on the website, I'd use them again if I couldn't source a part locally.

Date of experience: April 5, 2021
Florida
1 review
0 helpful votes
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The website said that the replacement coffee pot would fit my coffee maker, but when I finally got it (took several weeks), it didn't fit after all. So now I have a coffee pot I can't use AND a coffee maker. Sigh.

Date of experience: April 5, 2021
Georgia
2 reviews
0 helpful votes
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Ordering online was super easy. Shipping was super fast. Product was suoer accurate. Cost was very reasonable. I would definitely reuse for future needs and recommend.

Date of experience: April 5, 2021
Oklahoma
1 review
0 helpful votes
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I have used EReplacementparts in the past and was happy with their service. Everything always went as expected. However this was not the case with my most recent purchase. FedEx lost my part but claimed it was delivered and left at my front door, even though my wife was home the entire day. Regardless, I certainly do blame EReplacementparts for FedEx's poor service. However, I do blame them for the complete lack of costumer support. I called them but their phone service was unavailable because of "Covid." The message recommended I email the company. This being so, I emailed them on two separate occasions but did not receive a single reply. Again, I did not blame them for FedEx's mistake. However, I do not understand why I can not communicate with them after my order was placed.

Date of experience: April 3, 2021
New York
1 review
0 helpful votes
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Never fails.
April 4, 2021

I have ordered parts for my tools repairs off of this site multiple times. All you need is a model number and boom there's everything you could ever need to replace and fix. Will never look to any other site for fixing my poor tools

Date of experience: April 3, 2021
Tennessee
1 review
0 helpful votes
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The website is easy to navigate and find what you need. You can look up by manufacturer name, model number, and even item type (cordless drill). I had to get 2 parts (5 pieces total) for my router and not only did I find my parts but instructions for installation. I'm pretty comfortable with small repairs but it was nice to know they don't just sell parts or cater to experienced repair people. They make things easier for everyone. I received my parts quickly and was able to get my router running in no time.

Date of experience: April 1, 2021
California
1 review
0 helpful votes
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Breadmaker part
April 2, 2021

I had lost the paddle from my bread maker. I looked on line and ereplacementparts.com came up. I easily ordered the part for a good price. I then received an email a few days later that the part was on backorder and they would keep me informed. So even though it did take awhile to get the part, they kept me informed via email along the way and I did eventually receive it. I appreciated the communication.

Date of experience: April 1, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398