On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
Ordered a replacement part for an older Kenwood hand-held blender, was surprised to find what I needed and at a very reasonable cost. Part shipped and arrived very quickly, was new, in perfect condition and exactly what I needed. Saved my beloved blender. Thanks!
Fast service, quality product as advertised at a good price. Always a good experience. Large variety to choose from.
My Nordic Track X9i treadmill broke down recently which needed replacement parts fast. EReplacementParts had the parts I needed at a reasonable price and delivered them promptly.
Excellent experience. Ordered the parts and got everything i needed with no delays. Very happy with eReplacementParts.
The customer service lady went above and beyond to help me find a replacement part for a part which was discontinued.
I needed a belt for my generic electric planner, ereplacement parts.com had a part listed on their web site, but I required addition information on that part, their telephone agent was very helpful in obtaining the information I required and the agent was also very pleasant over the telephone, so much so- I could enjoyed a long telephone conversation about life in general.
The information available was complete and correct. That enabled me to identify the parts I needed. The order was correct and shipped very promptly. Every part ordered was shipped and correct. I repaired my mower in less than a week. I have used this site several times in the past with great experiences. I will use them in the future
Great place to get the best parts for replacement items to make your equipment operational. Parts have always been high quality and shipping has been good.
I bought 2 replacement parts for 2 separate tools and both where exact replacement parts. Very well made and Worked perfect. There site also makes it easy to find what part your looking for also. Shipping was quick. Will most defiantly purchase again from ereplacementparts.com.
Item exactly as described and in excellent condition.
Order promptly filled, but delivery delayed by snow storm and intricate route.
Easy shopping. Huge selection of replacement parts. Delivery quick. Customer service very helpful. Good return policy.
Ordered parts from this outfit and rec. An email that my order would be fulfilled as soon as they would rec. Their ordered stock as they didn't have enough to fill my order. That was fine with me as I didn't need the parts right away... from there I rec. An email stating my order had been shipped.
WELL... a few days later without even rec. My order I rec. 2 emails back to back stating email 1: that I had requested an RMA as I wanted to return som parts.
Email 2: my RMA had been approved and refund had been issued.
Now keep in mind this happened without me rec. ANY parts OR EVEN ME CONTACTING THEM!
I started emailing, comment on FB and through messenger AND did get a response that my parts were in transit but had not been delivered yet.
After the weekend I red. A package from them AND LOW AND BEHOLD I REC. AN ORDER THAT SOMEONE FROM HAWAII HAD ORDERED!
I contacted them again making it clear how stupid they apparently are and no response. I guess I would be embarrassed too for being as stupid as they apparently are. They are using COVID as an excuse for being incompetent in doing business!
WOULD YOU ORDER FROM A COMPANY LIKE THAT?
Well I certainly won't recommend them to ANYONE for ANYTHING!
Excellent price if the product shows up to you undamaged if it shows up like my motor winding in a padded envelope it will be destroyed. Disappointed after patiently waiting for 21days.
Great service, fast order shipping, and exact part needed. I will keep them as a favorite seller for future parts replacements.
I dropped a Milwaukee jigsaw and broke a plastic lever. EReplacementParts had the part at a reasonable price and reasonable shipping and I received it in a reasonable time.
Place a order for some replacement arts for a power washer. Got billed for two of everything I ordered then had to pay $10 to ship there mistake back. I would have been better off getting it locally.
Thanks so much for sending my seat allignment parts. Your attention and efficiency pertaining to
My order is greatly appeciated!
Never received what was ordered
Said was delivered & was not
Waited a long time for item also
Need this product desperately
EReplacementParts had the part I needed and shipped it fast, and even had a guide on how to install.
The replacement part prices were very reasonable. I received full order in a timely manner when backorder item was back in stock. They provided good communication about the backorder and eventual shipping of items.
I would use this business again for any future needs.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members