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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Did not listen to their customers. No return emails. No customer service. Long time before order shipment.
This company is my go-to for replacement parts on small engines. They have always sold me the part I was looking for, and brand name at that. Reasonable prices. Quick shipping. My kind of company!
Perfect had all o needed n a very good price. Will purchase again. I tryed to find parts else wear but couldn't find them..
Ordered April 14th. It was sent almost 2 weeks later. But it will take more than 1 week before it is actually sent by plane to Norway. May 9th it is sent from the usa. Is it possible to be so slow? Have ordered a lot of parts from the usa from other companies but it has never taken so long. It has taken a maximum of 2 weeks. Will probably never order from this company until they get speed with shipping
I would have given 4-5 stars because the process and speed of delivery were good, BUT the item did not fit my coffee maker. My exact model was a question in the FAQs and the indication was that YES this will fit model *******. IT DID NOT. I ended up taking the gasket out of the replacement and using it to fix my old one. Pretty expensive gasket for $16.08. THIS WILL NOT WORK with model *******.
Found them on-line (Where else?) found the part I needed for my band saw, ordered it. Job done, sit back and wait for the part to arrive. Well their supplier was out of stock, eReplacement went out of their way to keep me informed of the status and I got the part as soon as it came in. They were very helpful throughout. Will definitely use them again.
Purchased a part for my carpet cleaner, received the wrong part. Attempted many times to contact company by phone to correct their error, even wrote a letter. Still without correct part and my money. BEWARE!
Ordered the subject part for my 25 year old compressor and received the part in 4-5 days. Was a perfect fit and replica. After replacing the compression ring, sleeve for the piston and the squirrel cage fan, I was back in business.
I have a new grass bag for my mower! The replacement bag is exactly what I needed. Clippings do not shoot out the back of my lawn mower bag anymore. Woohoo!
Called and told the girl what I needed, few days later the wrong part came in ( almost $50). I call back and talk to a different lady and told her what I needed and told her where and what the part was a few days later the wrong part comes in (another $40).
Dont believe the amount of time that they say your item will be delivered even paying for the two day shipping I waited 8 days.
I ordered parts for my DeWalt drill from eReplacementParts in the USA to be delivered to Sydney Australia. I found the ordering process to be smooth and efficient and I was kept up to date on the progress of the delivery at all stages of the journey. Well done eReplacementParts
Tried to contact about order via email, phone and website, no service. Better off buying a new coffee maker.
Even do, there are some parts on back order from the factory, you made possible that I have the parts sooner.
Thanks.
Its amazing to see companies still making parts for older tools in this throwaway culture. I enherited an old 60's milwaukee sawzall that was missing a few essential parts and guess who had them. A few dollars later and a few days later they were here and my sawzall was as good as new. Couldn't recommend this site enough!
Very low quality. The gauges dont read correctly and the pressure regulator wont turn all the way up.
Easy install kust poor quality.
Good site for OME replacement parts. Prices are good but shipping is high. I'm on the East coast so it takes a while to get it. I ordered new wheels for my Honda lawn mower and one of the wheels was damaged during manufacturing process no fault of eReplacementParts since it was sealed in a factory bag. However I emailed customer service with a picture of the the wheel and asked for advice on getting it switched with a new wheel and that was a week and a half ago and haven't heard back yet. That's not good.
eReplacementparts.com is easy to navigate which says a lot because I am not very computer savvy. I had no trouble finding the part I needed and they were on top of it very rapidly to see if I need instructions on how to replace the part and instantly offered a video of how to do it. I would refer them to any and all. Thanks for your continued support through e mails.
Have an old(er) Black and Decker MM1800 Type 2 electric lawnmower that needed a new on/off switch. Black and Decker/Sears no longer carries the part; it is "no longer available from the manufacturer." Found exactly what I needed at eReplacementParts.com, which is now bookmarked should I encounter any such future needs. Turnaround time from the moment I placed the order to actual receipt of the switch was very short, as the company shipped in less than 24-hours. I recommend this company to anyone looking for parts for older lawn equipment.
After waiting two months for parts from a different vendor that kept stating "waiting on vendor to send to them" I ordered the very same parts and received them in three days! Thank you so much "eReplacementParts".
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members