eReplacementPartsReviews 4,467

From a customer service perspective, after the wrong part was proven as sent back to them and probably in their possession - the refund and/or just send the correct parts should have been immediate. Send the correct parts right away so the customer can go. Don't make them wait until you resolve all lost & found or personnel issues on the store end. Previous experiences over the years were great.

Overall this is a good company to order parts from. My only complaint would be if your going to ship a gasket it needs to be properly packaged to prevent damage. My head gasket came in bent which made it unusable due to being packaged in a polymailer... aka bubble wrap envelope. Should have at least placed it between two pieces of cardboard or even a box would have been great! This is my only complaint.

I had somehow burned par of black bottom ring to blender jar, causing it to leak. I sm so happy this place exists too get new gaskets and parts, so I don't have the dxpense of a new blender!

The tire on my bandsaw broke and you guys were the only one that could help me figure out what it was called in order to get the replacement part! It was a snug fit but we got it done. I am up and running again! Thank you!

They are great. Plain and simple. My 40 volt Dewalt string trimmer died. They quit making them some time ago. I bought a 60 volt to replace it. 60 never performed nearly as well as the 40 volt. 60 volt soon burned up. After looking and cross referencing part numbers I was easily able to get a replacement motor for the 60 volt. Through a little part number cross refferance I was also able to bring my 40 volt back to life. I now have both operating thanks to ereplacement parts.

The process was easy. I found my parts, placed the order, and they arrived on time. The issue I have is that I applied the free shipping offer code I had, but the shipping amount was not removed from my order. I have sent 2 separate emails, neither of which has been responded to, other than to acknowledge them receiving my emails. So I know they have received them but they have not responded, nor credited me the $5.95 in shipping fees. If they had done that, I would have given them 5 stars. Thanks.

Every time I have ordered parts through eReplacementParts, I have received the correct parts in a very timely manner. The prices are good and packaged very well. If parts are on back order, they keep you informed of the progress.

Ordering process was quick and easy. Many shipping options.
Blades arrived in the stated timeframe. Price was also much lower
Than the actual equipment company.

It fit perfectly... and was used already and no problems
Digital Cusinart Crockpot! Would order again if needed.

This was the third time I have ordered from ePlacementparts. I have been very satisfied, parts in stock, prompt delivery. Overall a great experience. I would highly recommend ePacementparts.

Found the replacement "bumper guards" for my 18ga and 16ga nail guns. Bought several extras to have on hand. Good price and very quick shipping.

This is the only site that I could find replacement parts for my snapper lawn mower Ordering is easy and I received the parts in a couple of days Will use this company for all my lawn mower parts.

I have a 30 year old chainsaw that needed a tune up. I googled chainsaw parts and ereplacement parts came up. It was easy to find the parts I needed and the shipping was quick. The prices were very reasonable too. My chainsaw is running smoothly again.

The replacement stoneware for my 8quart oval crockpot brand slow cooker cracked and I came to this website to order a replacement. Those cost of freight made it only a $5 savings over buying a whole new unit, but I'm frugal and decided to order a replacement to save money. When it arrived, there was a Fed Ex label stuck to the stoneware. It took me over an hour of scrubbing to get it removed. Then, I discovered that even after plugging in my model number, I received the wrong size. I do not recommend ordering a replacement liner. I ended up having to buy a whole new slow cooker after all and I am now out $45.

When the plastic ring at the base of my blender cracked, I had a new one ordered in minutes because the site is so easy to use. The price was fair and delivery was prompt. I'll use them again!