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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Although the phone conversation was great, the parts I ordered, a shoulder bolt, and several others, the bolt bag was empty. Called in the issue, 3 days later, I got a mystery washer. I e mailed, and still no joy. You decide if this is where you order parts.
Great specifications, easy to search and order. Just called once... feed back was proficient, assertive, and very courteous. When buying any part start with them... they know their business.
I have an old lawnboy lawn mower from 1994 and I needed the blade and mulding fan replaced. The part was easy to find and it fit like a glove.
I am Very happy with my oven rack. Their employees were very knowledgeable and processed my order in a timely manner. Would buy from them again.
I got a blender for Christmas and I've only used it once. Some how I couldn't find the lid! I didn't want my family to know I lost the lid so I ordered one through "ereplacement". Now I have my replacement lid and they will never know
I was able to find and order the part I needed easily. Unfortunately it was on backorder. My issue is they took the money out of my account for payment yet I had no idea when or if the part would be available. It did eventually come and was perfect but it would have been nice to have additional communication.
While getting ready for a fishing trip, I was preparing a spinning reel when I noticed a tiny spring had broken. Not even knowing what it was called, I simply put the make and model of my reel, which was 40 years old, into the search field and it immediately presented an exploded schematic of my reel with every part listed. Found my spring instantly and found that there were 4 in stock. They were very inexpensive, less than $3.00. So I ordered several. They arrived within the week. The spring fit perfectly and my reel is ready for the trip. I can't tell you how much time and frustration this saved me. Not to mention the money it would have cost me to drive around looking for a reel repair shop.
Ordered carb for my Honda lawnmower, but when received it was the wrong one. A call to cust serv revealed that there was many different ones. A few photos by email & New one was ordered & return of other was processed. New one was delivered by USPS, but security video showed different. Call cust serv back after calling USPS, explained situation. New one was sent again with refund of missing item. Thank you for going the extra mile!
So nice to have a web site with pictures and descriptions of parts. I entered the model number of the line trimmer, and was easily able to identify the parts that I needed. The parts arrived a lot faster than promised.
Ordered 2 separate time from them first time went great recieved my package in a timely manner, second order was something i needed urgently for a tournament because my reel stripped I paid for the part and i paid 30 something dollars for next day shipping and i never got the part the fedex guy said he was never given the part to deliver yet i got
I needed several odd parts for a rigid table saw that was given to me. To my surprise they had every single part I needed. Great communication and service from this company.
My weed wacker needed a new control switch, and here's the place to find it. Shipped Quickly and perfect fit. Instead of buying new, fix the old they still got a lot of miles left on them. TKS eReplacement :))
Looking for a replacement motor for a 40 year old bathroom fan. They had it in stock, it shipped right away, fit perfectly into the housing. All went well.
Ordered bushings for my riding mower front wheels. They fit perfectly and they shipped fast. I will definitely use this site again
Received part late. No fault of Ereplacement. Part was correct, easy to install. USPS sent part to right town on time; then sent it back to Louisville, KY.? (120 mi. Each way.). Stats
Received 3 motors as ordered in a box that was far too large. Motors were unwrapped and unprotected. Bent prongs on the motor I had to fix. Inconvenience at best. Motors worked still can't complain
I have a lot of tools that I need and comfortable to use. This is my second experience I could save them because you had all kind of parts that I was looking for.
Good to know about this site and thank you.
Needed a new sanding pad, found this place on line, ordered what I needed on a Sunday and had installed by Friday. Worked out real nice.
Needed a new wheel adjustment handle for my mower. Part showed up in a day, which was obviously great. But when I took it out of the box, it looked scraped up and used and was missing the plastic cover at the top. Not a huge deal, but this is a thin piece of somewhat rough and sharp metal that I have to grab to adjust wheel height. Really needs to have that protector over it. Emailed customer service over a week ago with no response whatsoever at this point.
I'd got exactly what I need. Right parts for my Vent-A-Hood. On time shipping! I'll buy from this website again.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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