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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I have used this company many times for different parts. Mostly for my lawn equipment. They always seem to have the parts that I cannot find locally. I have always had great service and it is very easy to use. Parts are priced well and are shipped timely. I will use the again and again.
Item is exactly as described and fits perfectly. Couldn't ask for anything better. Delivery was exceptional as the site said to allow 1 - 3 as I'm in Australia, product turned up in just under 7 days and the tracking was very accurate. Would definitely buy from here again if the need arises.
I have ordered multiple parts and each time I am impressed with the ease of looking up the needed part.
Ordered an air filter gasket for our mower. Only place we could find one specific to our old lawnmower. Easy site to maneuver. Part arrived earlier than expected! Thank you!
So I ordered a striker plate lid slot for my dryer. Anyhow company was fast to ship... very smooth transaction. However upon receiving the part, I surprised that it had a different shape. I wish they had better pictures instead of just saying that it's the replacement part for my dryer. Obviously there are 4 posts on it that isn't supposed to be there. Luckily I had a dremel. I like this company's service but the items that they say are replacement parts is very suspect! In the pix, u can see my old part at the bottom and the new part on the top. The new one looks close but no cigar.
I waited months for heater grills and then I finally received them broken and bent. I had to reorder new ones only to be told I would be waiting another few months since they are on back order. Also I was told the other parts I ordered came in a pair, but they shipped them single. Now I have to reorder 3 more to complete my pairs and wait 3 months. Customer service was not helpful at all. She even told me they come in pairs, but then charged me for the additional ones. I had to call three times and speak to four different people before we reached a resolution. With all the other online options, I wouldn't buy from them.
My experience was good, even the company told me to wait a month for the piece (crockpot cover), it finally arrived. I recomend them.
Order was simple to do. Delivered quickly and I installed the part Works great. Thank you. John A.
I have an old Braun food processor that I absolutely love. The part that holds the blades broke leaving me heartbroken. I had ordered a replacement part from two other sites, both sent the wrong part. I ended up stuck with them as it just cost more money in shipping both directions that the cost of the actual part. Then, I came across eReplacementParts web site! They got it right! Sent me the correct part. It arrived in a week and my old Braun is back and making my life a little easier once again! Thanks for getting it right eReplacementParts.com!
Ordered replacement part for Honda Push Mower. Easy to order, price was competitive, arrived on time, and worked as designed. Overall experience was great and most importantly part was correct and on time.
My mower part was a perfect fit and got here quick. I will definitely use this company in the future and highly recommend them!
First off. They had my part in stock. It was shipped to me and came faster than predicted. That is stellar service to me.
Secondly. Sadly most of other companies I have been TRYING to get parts for other things I need, their Customer Service is NON-Responsive at all. I'm not talking failure to ship the proper part or failure to notify about back orders. I'm talking about NO REPLY to any types of contact I have tried with them. Too many companies are so hung up on electronic communication that they forget that "Word of Mouth" still exists and I make sure every person I know finds out how bad a company is.
Finding the radiator wheels to be replaced was easy: just entered the model number and "wheels" in the search, and it came right up. Ordering was quick and easy, too. There was a small shipping charge, but still made this purchase very reasonable. Package was delivered within a few days (2-3 days), and I replaced the broken wheels on my radiator the same day. I have bought replacement parts from this company in the past, which is why I will continue to do it again.
After a relatively easy search within their website, great job with the products I ordered and very timely delivery.
Always my first choice. Dependable, quality, OEM or better replacement parts. These folks have never let me down.
I needed to replace the flow indicator assembly. It was sent & delivered quickly. Product is as described, & has my machine in top working order again. Very satisfied!
Perfect match, thanks Ereplacementparts.com, you been my go to replacement parts place for years now and I've passed on the web site
Ordered a set of motor brushes for my Black and Decker jig saw super fast shipping easy to navigate there site. Will definitely use this site for parts again.
I cracked my crock pot liner but couldn't bear to throw away a working unit. Got a new liner for less than a new crock pot (that includes shipping) and it's identical to the one I cracked. Very happy with product and speedy delivery.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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