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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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New York
2 reviews
0 helpful votes
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Repairs made easy
May 12, 2022

I have used ereplacementparts a number of time now. A lot of my tools are very old and buying parts for them is a challenge. Now that I found this site I have been keeping things running! Easy to find parts on web site at great prices.

Date of experience: May 12, 2022
Oregon
1 review
0 helpful votes
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Shipping charges are ridiculous.
May 12, 2022

Price of a bolt was 7.64. Economy shipping was 6.95. About 7 times USP rate. That's just bad customer service.

Date of experience: May 12, 2022
Puerto Rico
1 review
0 helpful votes
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Wrong part
May 11, 2022

I waited three weeks only to get the wrong parts for my Ridgid wet saw. I ordered one fixed and one guide roller and I received two fixed rollers.

Date of experience: May 11, 2022
North Carolina
1 review
0 helpful votes
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Still waiting
May 11, 2022

Still waiting for Parts, ordered parts on 4/18/22. Had to call 4 times, But the tracking number had no activity. After the 4th call customer service canceled original order and place a new order.As of 5/11/22 still waiting

Date of experience: May 11, 2022
California
1 review
0 helpful votes
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Easy fix
May 11, 2022

My Bosch sawzall kept spitting out blades so I figured I needed a new one. After checking the prices of new ones I decided to try to fix it myself. Youtube videos showed it was probably just a worn out blade holder. I went online and ordered one for less than $30.00. It came within a few days and was a breeze to install. I'm back in business!

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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The right parts
May 11, 2022

So far so good everything I ordered fit perfectly just ordered a rebuild kit for my car brighter on my rotor tiller Now it runs like Brando. It's nice having a place to get the right parts when you need them

Date of experience: May 10, 2022
Massachusetts
1 review
0 helpful votes
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A-1 service
May 11, 2022

Quality parts and quick delivery. Replacement parts I received were an improvement over discontinued factory parts.

Date of experience: May 10, 2022
Kentucky
2 reviews
0 helpful votes
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Best place for replacement parts!
May 9, 2022

This company has everything you can imagine to repair things. A very small part in one of my string trimmers was letting the line proceed out uncontrollably because it had broken. It was so small I didn't even know it was broken! Thanks to my son's online research and eReplacementParts.com, it's like new! Fast service, too!

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Needed to replace the mow ball on my wheeled Craftsman trimmer (Over 10 years old) and decided to refit all the working components underneath. Spindle assembly, V belt, springs and Throttle and Drive controls.
The schematics provided when ordering were excellent, with the exception of the drive and throttle control part numbers being reversed. (I needed both, so not an issue).

Parts arrived quickly and order was complete. I've used them previously and find the company to be very reliable and cost effective.

Date of experience: May 6, 2022
Texas
1 review
0 helpful votes
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Air gauges
May 6, 2022

Glass was broke ok gauges do to how it was packaged (in a plastic bag with nothing to protect it) but it did arrive fast and on time. I love exactly what I ordered though. I did need the actual gauges just the control valve that connected the two so I just used my old gauges.

Date of experience: May 6, 2022
Texas
1 review
0 helpful votes
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I will NEVER order from your company again!

I ordered the overpriced part and you quickly took my money and told me the delivery was 4-9 business days. I should have known better. You people knew then that the part was on backorder but lied to me about the availability. For ten LONG days I waited for that part when I should have just ordered a new lawn mower.

Now my yard is a damn mess because I have received about 8 inches of rain in the past three weeks and it is going to be a damn nightmare to mow. If you had told me in the beginning, instead of lying to me, that the part was on backorder I would have then bought a new mower and I wouldn't be as damn angry as I am right now. YOU KNOWINGLY LIED TO ME! How damn convenient, you send a damn prepackaged, insignificant, meaningless canned reply stating some lame excuse, well that isn't going to cut it, you knowingly lied to me!

Right now I am deciding if I want to cancel the order or not. I should have ordered it from someone else, because it was much cheaper and they told me "up front" it would be a minimum of two weeks, they didn't lie to me or try to trick me into buying a backordered part so they could take my money.

I going to save this response and post it in a couple more reviews and then contact the BBB in your area! You people are pathetic! I would rate you lower than one star if I could.

PEOPLE THINKING ABOUT ORDERING FROM THIS COMPANY, SAVE YOURSELF THE TROUBLE AND DON'T DO IT, THEY ARE NOT TRUSTWORTHY!

Date of experience: May 5, 2022
Maine
1 review
0 helpful votes
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Dust Bag
May 5, 2022

The replacement dust Bag for the Bosch Miter Saw was easy to find and order. They processed my order and shipped it quickly. The dust bag fit perfectly and appears to be as good as the original.

Date of experience: May 5, 2022
Georgia
1 review
0 helpful votes
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THE GOTO PLACE
May 5, 2022

Had called the manufacturer of my pressure washer many times to no avail to get parts. Upon searching the internet found a diagram of said pressure washer with a link to EREPLACEMENT PARTS. One phone call and several diagrams the operator suggested I found parts I needed. Wonderful customer service and fair prices for what seemed to be non existent parts!

Date of experience: May 5, 2022
Arizona
2 reviews
0 helpful votes
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Did the Job
May 4, 2022

Received part as advertised. Parts are inexpensive and easy to install. The site is easy to access and find the part you are looking for.

Date of experience: May 4, 2022
Wisconsin
1 review
0 helpful votes
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Tremendously helpful customer service
May 3, 2022

The person I spoke with was extremely helpful and patient. They were able to find a very rare part that helped me get my lathe up and running again. No place else I dealt with was able to do this. I will be a repeat customer as the need arises.

Date of experience: May 3, 2022
Wisconsin
1 review
0 helpful votes
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I ordered burners for our Coleman gas grill. Price was good and delivery was in less than a week. The diagrams are very helpful in finding the correct parts.

Date of experience: May 3, 2022
Illinois
2 reviews
0 helpful votes
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Perfect fit
May 3, 2022

I needed to find a new reservoir for my Mr. Coffee, as mine had broken. Searched several other sites and said it was no longer available. Very happy that I found the replacement on your site. Good price, swift delivery. Very pleased. Would look here first next time I need a replacement part.

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Senco nailer parts
May 1, 2022

Was able to get all of the OEM parts/seals I needed to fix pneumatic nailers that had been unused for 15 years. Excellent service. No problems.

Date of experience: May 1, 2022
Massachusetts
1 review
0 helpful votes
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I have used them several times and always successfully. They seem to have everything in stock, great pricing, and fast shipping. If you needs parts this is the site to go to.

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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Lawnmower Part Order
April 29, 2022

I ordered a part for my Cub Cadet 50 inch lawnmower. Their delivery was amazing. It was in my mailbox in two days. The part was exactly as they described and fit perfectly. I will definitely order from them again.

Date of experience: April 29, 2022

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398