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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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A broken small plastic tip on a larger piece of fishing gear rendered the reel useless. Having this part available on line, readily searchable, meant not having to send the entire reel in for repair.

Date of experience: September 6, 2022
California
1 review
0 helpful votes
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Another perfect fit!
September 3, 2022

I've been shopping eReplacementParts.com for years, easy, fast and economical. How can you ask for more?

Date of experience: September 3, 2022
South Carolina
1 review
0 helpful votes
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Wow!
September 2, 2022

Great site, easy to use, found and gott my grill parts with no problem, delivered as promised!

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Love this site! Easy to find what I needed and super fast delivery. All the parts that I ordered were the exact ones I needed because they have blow up schematics for everything. I'll be back!

Date of experience: August 31, 2022
North Carolina
1 review
0 helpful votes
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Very Good
August 30, 2022

The part that I ordered was a replacement for one that broke. Ordering was easy, shipping was fast, and the part was an exact fit and of better quality than the original.

Date of experience: August 30, 2022
Illinois
1 review
1 helpful vote
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Terrible
August 30, 2022

Ordered a piston ring and got it late and was broke in 2. Then charged me for a replacement and the replacement came in broke in 2. Didn't even waste my time calling again. Cause they charged me again for the replacement the first time

Date of experience: August 30, 2022
Texas
1 review
0 helpful votes
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Ordered wrong part
August 30, 2022

I ordered the wrong part and had to return it and it has been several days and I still haven't received a refund

Date of experience: August 30, 2022
North Carolina
1 review
0 helpful votes
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Great customer service
August 30, 2022

Fast, easy transaction. Great quality/ value of product. Exactly as expected. Highly recommend. Much easier than going to storefront at home.

Date of experience: August 30, 2022
Missouri
1 review
0 helpful votes
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Finding parts
August 29, 2022

When u can't find the part your looking for, try replacementparts.com
Most likely they have the part your looking for.

Date of experience: August 29, 2022
Washington
1 review
0 helpful votes
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So I bought a used air ratchet for dirt cheap and what do you know it broke during the first minute I used it. Figures. After a few days I went to e replacement, entered the model number of the air ratchet, and I quickly learned from reviews what was wrong. I bought the needed part, received it quickly, installed it and now my air ratchet is like new.

This is a good company!

Date of experience: August 27, 2022
New York
1 review
0 helpful votes
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Replace roller
August 27, 2022

Roller was rotted out on reel. Replaced roller from
Ereplacement parts.com. Parts where perfect and delivery was fast.

Date of experience: August 27, 2022
New Jersey
1 review
0 helpful votes
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Terrible timeline
August 24, 2022

I ordered a small quantity of parts and they held all of them until the full quantity was received. There was only one in stock when I placed the order, so I waited four months before receiving my order. I would have greatly preferred they ship the parts immediately as they arrived and was not given that option.
The parts were exactly what I needed and the measurements given in the description were accurate.

Date of experience: August 24, 2022
Wisconsin
2 reviews
0 helpful votes
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Huge selection and fast shipping
August 24, 2022

I've ordered from eReplacementParts.com several times over the last few years, and the service and quality has always been excellent. I continue to be amazed by their vast inventory including parts for older products and products/brands that I would consider rather uncommon.

Date of experience: August 23, 2022
Ohio
1 review
0 helpful votes
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Lawn mower parts
August 22, 2022

Only 2 days to receive parts. Exact replacements for an older lawn mower. Very satisfied. Have used eReplacementParts in the past and will continue to do so.

Date of experience: August 22, 2022
Michigan
1 review
0 helpful votes
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Happy Customer
August 22, 2022

A great company to work with... Good products & prices. Fast shipping. Easy to use web site. My got to place for parts..

Date of experience: August 22, 2022
Wisconsin
1 review
0 helpful votes
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Ordered a small part on their economy shipping, it's been over 17 days and still no part. The only thing I get from them is excuses. Just a warning, when they say it will ship out in one business day, means nothing if they take over 17days and counting to get the part to you. They took/take no responsibility in who they shipped it with and wouldn't credit me for the part. Said I would have to refuse it, as if I would wait around for them to deliver it one of these days. Suggest going to someone else that maybe a little more or less in cost however can actually get the part to you in a reasonable time.

Date of experience: August 22, 2022
Georgia
1 review
0 helpful votes
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Saved my coffee maker!
August 22, 2022

I did not want to replace my coffee maker and broke the brew basket when I knocked it off the counter and was so happy that ereplacementparts.com had the exact one that I needed. The customer service rep on the phone was so courteous and helpful and all is well with my morning coffee routine once again!

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
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My trimmers spool hub became warped and I hated to throw out a perfectly good tool. I ordered the part from eReplacementParts.com and it came faster than they quoted. I installed it that day and the trimmer is working better than before.

Date of experience: August 21, 2022
Wisconsin
1 review
0 helpful votes
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Customer Service assisted me in getting the right replacement castors for my discontinued sears shop vac

Date of experience: August 20, 2022
New York
1 review
0 helpful votes
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Quality
August 20, 2022

Bought both burners for my coleman roadtrip grill. Installed perfect. No issues. Came with all the hardware and brackets. Made my grill like new. Parts came 2 weeks before the original eta.

Date of experience: August 20, 2022

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398