business logo of eReplacementParts

eReplacementPartsReviews 4,468

2.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey star
grey star
grey star
grey star
grey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Hezie G.
Unfollow Hezie G.
Send Message
Share Review
Report Review

EDGER ROD
August 19, 2022

The part which was mailed out to me was incorrect. The rod I received was short and I needed the rod which is long.

Date of experience: August 19, 2022
Virginia
1 review
0 helpful votes
Follow Donald P.
Unfollow Donald P.
Send Message
Share Review
Report Review

Had the part I needed!
August 19, 2022

I ordered a replacement part for the handle of my Karcher pressure washer.

In our Amazon Prime world where everything is delivered in two days, my order took much longer, but they stayed in touch via email letting me know the status of my order. When it was delivered, the part was definitely new and well packaged. In fact, I got an entire new handle, not just a replacement for the piece that was broken.

I will definitely keep them in mind should I need parts for other machines I use around the house and yard.

Date of experience: August 19, 2022
Kentucky
1 review
1 helpful vote
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

Had to order twice.
August 19, 2022

First order was sent to ford motor company which I tried to get the part from and no luck, no refund offered needing part badly so ordered again and double checked address to make sure. Last transaction that I will have after getting double charged. Your records show me listed as ford motor company not sure how you did that.

Date of experience: August 19, 2022
Florida
1 review
0 helpful votes
Follow Donald G.
Unfollow Donald G.
Send Message
Share Review
Report Review

Great inventory
August 21, 2022

As equipment get older they need parts and eRplacementParts is the way I go for those parts. They are not the cheapest but they get me my part(s) faster than others thus getting the equipment up and running and not sitting waiting for the part(s) to arrive. They have a large inventory and 90% of the time what I need is in stock.

Date of experience: August 19, 2022
Alaska
1 review
0 helpful votes
Follow Angela H.
Unfollow Angela H.
Send Message
Share Review
Report Review

Well Done
August 18, 2022

I was able to easily find the replacement parts for my grill. Even though the parts were on backorder, it didn't take long for them to get the parts in stock and ship them. The parts still arrived in a timely manner were exactly what I ordered. Even though there was a delay, the company was great about keeping me informed and updating me on the status of the order.

Date of experience: August 18, 2022
Indiana
1 review
0 helpful votes
Follow Ruth B.
Unfollow Ruth B.
Send Message
Share Review
Report Review

Never again
August 18, 2022

I purchased a lawnmower battery as a replacement. This is 2022. The battery date was 2019, which could still be a good battery for a couple years. The mower still would not start. I kept troubleshooting to find out why the mower would not work. Come to find out, the battery is DEAD. It will not charge. It was past the 30-day time frame when I could return the battery. I contacted the company who provided a mailing label to return the item... but not a postage label. If you was a dead battery... this is the right place to go. If you was a working battery, go elsewhere.

Date of experience: August 18, 2022
Washington
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Send Message
Share Review
Report Review

Great Service
August 18, 2022

Thank you for providing this helpful service. I burned out the motors on two Ryobi saws. Ordered two new motors (for different types of saws) they both fit perfectly and work great. Because of you help I didn't have to throw them away but was able to replace the motors and have tools good as new. Saved me a lot of money and prevented even more plastic in the landfill. Thanks!

Date of experience: August 17, 2022
Michigan
1 review
0 helpful votes
Follow Deborah G.
Unfollow Deborah G.
Send Message
Share Review
Report Review

Awesome... lightning fast shipping
August 16, 2022

Thank you!. Awesome fast shipping.
I would only suggest the name of the part include Soap Valve...
*Briggs and Stratton Fuel/Soap Valve*. Previous review led me to try this *Fuel Valve and it's an exact replacement on my Soap Tank Valve.

Date of experience: August 16, 2022
California
2 reviews
1 helpful vote
Follow Gary P.
Unfollow Gary P.
Send Message
Share Review
Report Review

Good site to use
August 15, 2022

I had used it before. Though the part I wanted was not available at the time. It has been useful not only for the part for the cuisinart but, another part for a kitchen vent I was looking for. They had great parts lists and whatever parts they had.

Date of experience: August 15, 2022
Tennessee
1 review
1 helpful vote
Follow Joshua S.
Unfollow Joshua S.
Send Message
Share Review
Report Review

Good website. The layout isn't too bad. The pricing is reasonable. The only issue I have had with them out of half a dozen orders is that they hold the whole order back when something is on backorder. Just send me what you have, so that nothing else on the order goes on backorder before I can get it. Not to mention, I order things because I need them. So waiting for things they have in stock is kind of irritating.

Date of experience: August 12, 2022
Canada
1 review
0 helpful votes
Follow YD G.
Unfollow YD G.
Send Message
Share Review
Report Review

Faulty part
August 11, 2022

After waiting a few weeks for the part and having it professionally installed it turns out the unit is faulty. Now the fun begins to figure out how to return it at get a new one that actually works.

Date of experience: August 11, 2022
New York
1 review
0 helpful votes
Follow Eric J.
Unfollow Eric J.
Send Message
Share Review
Report Review

I've had good luck
August 11, 2022

Be patient with the site. The text is a little small but overall it's a good site. All parts that I've bought have been genuine Honda parts. I've had to wait a bit for parts but for genuine parts it's worth it..

Date of experience: August 11, 2022
Texas
1 review
0 helpful votes
Follow Stephen H.
Unfollow Stephen H.
Send Message
Share Review
Report Review

Will buy from this company anytime I need Auto Parts.
I highly recommend this company to anyone that is a DIY'er!

Date of experience: August 11, 2022
Wisconsin
1 review
0 helpful votes
Follow J R.
Unfollow J R.
Send Message
Share Review
Report Review

Order was fulfilled quickly.

Issue was later that evening Amex contacted me that there were two suspicious charges pending. I would recommend using Pay Pal on their website.

Date of experience: August 10, 2022
California
1 review
0 helpful votes
Follow Sam S.
Unfollow Sam S.
Send Message
Share Review
Report Review

DONT ORDER FROM HERE
August 9, 2022

Because I didn't order from a rep they will NOT TAKE THERE PRIDUCT BACK I HAVE TO PAY FOR IT! I SPOKE WITH 2 DIFFERENT REP ONE SAID I COULD SO I TRIED TO RETURN IT AT POST OFFICE ON THE LABEL SENT TO ME TO PRINT OUT AND THEY DIDN'T EXCEPT IT SO I CALLED BACK AND THE REP SAID I CANT AND THEY DONT DO THAT ( SEND RETURN LABELS I HAD TO PAY SINCE I DIDN'T ORDER THEU THERE REPS! WOW IT DIDN'T STATE THAT WHEN I ORDERED ON LINE. SNEAKY SNAKES THEY ARE

Date of experience: August 9, 2022
Ohio
1 review
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Send Message
Share Review
Report Review

Replacement Motor
August 9, 2022

The replacement motor for my small spot cleaner was correct except for the ground connector tab. The tab was twice as large as the existing connection wire an required extra time and effort to get a final connection. Hopefully my connection will hold and last. Other than this, and having to drill a couple small holes to add screws to hold in place, the motor seems to function properly.

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
Follow chris T.
Unfollow chris T.
Send Message
Share Review
Report Review

Part arrived on time. Easy to replace. Perfect fit for my washer. Working better than ever. This is a good site for parts.

Good job

Date of experience: August 9, 2022
Colorado
2 reviews
0 helpful votes
Follow Derek T.
Unfollow Derek T.
Send Message
Share Review
Report Review

Site is well organized and provides easy-to-read exploded 3D diagrams in order to identify parts you need. Ordering is easy and they follow up with emails regarding order status.

Date of experience: August 7, 2022
California
1 review
0 helpful votes
Follow William V.
Unfollow William V.
Send Message
Share Review
Report Review

The wrong part
August 6, 2022

I received the wrong part after anticipating the delivery for 2 months. I tried e-mailing but just get comped prompt generics answers.

Date of experience: August 6, 2022
Ohio
1 review
0 helpful votes
Follow Jeffrey W.
Unfollow Jeffrey W.
Send Message
Share Review
Report Review

I shop here often
August 6, 2022

Ereplacementparts.com seems to have every repair part known to man (and woman). I just bought some repair parts for my Ryobi string trimmer.

Date of experience: August 5, 2022

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398