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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Maryland
1 review
0 helpful votes
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Vaccuum
October 31, 2022

Part was reasonably priced received item fast
Shipping price was over priced for a small item shipped usps

Date of experience: October 30, 2022
Georgia
1 review
0 helpful votes
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I ordered a replacement chassis for my black and decker cordless drill which had fallen and broke at the handle. Ordered the replacement and received it within four business days. The part was exactly as described. Would definitely order from here again.

Date of experience: October 28, 2022
Connecticut
1 review
0 helpful votes
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I needed an indicator weight guide for my mom's 65 year old pressure cooker which I still use and they had one that was reasonably priced. It was received in the mail a few days later! Speedy service for hard to find parts

Date of experience: October 28, 2022
Utah
1 review
0 helpful votes
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The price for the part was a little higher than other places, but I ordered it from here because I live in the same state (Utah), and needed it overnight. I paid for and ordered it overnight shipping, but they failed to get it to the shipper (USPS) until 3 days later, which was a complete waste of money for overnight shipping. I try to stay with companies that are near me to help out my local and state economy, but in hindsight, I should have ordered the part from somewhere else.

Date of experience: October 25, 2022
New Zealand
1 review
0 helpful votes
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Easy to find rare parts
October 26, 2022

We purchased an espresso coffee machine from an "op-shop" (goodwill shop) in New Zealand. It was faulty. We found another one, and it worked for a while. But an essential plastic part split. Parts had been hard to find, so I wasn't sure I could fix the machine - until I found eReplacementParts.com. Problem solved! We can drink coffee at home again. The parts arrived well-packed, and a little sooner than expected. Thanks!

Date of experience: October 25, 2022
Pennsylvania
1 review
0 helpful votes
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Needed to replace the Self propelled drive cable for my TroyBilt TB360 lawn mower. Was able to find the part at a good price from replacement parts.com. The part arrived two days earlier than expected. I was able to replace the cable in 20 minutes and it worked like a charm. I will use this website in the future.

Date of experience: October 25, 2022
California
1 review
0 helpful votes
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Wish I knew sooner!
October 22, 2022

I ordered a replacement motor for my ryobi air cannon. Super easy to install. I have no training in mechanics and I can say this was such an inexpensive fix! Thank you!

Date of experience: October 22, 2022
Virginia
1 review
0 helpful votes
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Seamless order and delivery! Quick Shiping! Easy to find part! My first recommendation to search for parts!

Date of experience: October 20, 2022
North Carolina
1 review
0 helpful votes
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They had the parts I needed for my dewalt table saw. The shipping was quick and not expensive. Great site for your replacement parts

Date of experience: October 20, 2022
Florida
1 review
0 helpful votes
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Product perfect fit
October 20, 2022

The replacement product I ordered was an exact match for the original. A good place to do business. I will order from eReplacement parts if the need arises.

Date of experience: October 20, 2022
Colorado
1 review
0 helpful votes
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I found no problem at website, it was very easy to find parts that i needed to replace them on my Toro lawnmower of 22 years old. And it was shipped very fast.

Date of experience: October 18, 2022
New Jersey
1 review
0 helpful votes
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Satisfied Customer
October 18, 2022

EReplacementParts had just the parts I needed for my Hoover vacuum. Service was fast, and they kept in touch with me via email all along the way! They even had diagrams of the parts I needed on their website which helped me to make sure I was ordering the right part. I am extremely happy with the service I received and most definitely will use eReplacementParts.com if I need parts in the future!

Date of experience: October 18, 2022
Ohio
1 review
1 helpful vote
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I ordered my replacement part for my espresso machine. My credit card was immediately charged and I received a notice a shipping label was made. Then the tracking number showed that the part just sat for over ten days before finally shipping. What should have taken a couple days took two weeks. When I contacted them after 7 days they said it had shipped and tried to put blame on the post office but the tracking number showed it was still sitting at their location. A few days later the tracking number showed it finally was given to the usps and it arrived in a couple days.

Date of experience: October 17, 2022
Connecticut
2 reviews
1 helpful vote
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Wrong Parts Sent
October 16, 2022

Order rear wheels for lawnmower. Received front wheels. Prompt refund except I had to drive 5 miles to the FedEx Store

Date of experience: October 16, 2022
Texas
1 review
0 helpful votes
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Parts on Website Aren't Really in Stock
October 13, 2022

Company listed a hard to find part as part of a kit. I only needed one part (diode) but bought the whole kit just to get the diode. Lo and behold all the parts in the kit were included EXCEPT the diode I needed. After lengthy hold time finally spoke with a rep who was very nice. Asked the rep to verify that the other kits listed as "in stock" on the website actually included the diode. Lo and behold, she could not verify the diode was included in the kit. That told me the company's website is a sham in this instance. Plenty of competing parts companies out there. I don't like to do business with companies that con their customers. Just me.

Date of experience: October 13, 2022
Michigan
1 review
0 helpful votes
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Good quick service
October 12, 2022

The phone service was friendly, and the part arrived promptly.It was more expensive than I expected, but it is what it is.

Date of experience: October 11, 2022
South Carolina
1 review
0 helpful votes
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Couldn't be happier
October 12, 2022

It is always possible to pick a parts company that is not connected to your needs. This is absolutely not the case with replacementparts. I had checked with parts suppliers in this area and they said that the part I needed was on back order and could not be obtained before sometime after the new year. Thanks so much for getting us the right part expediently.

Date of experience: October 11, 2022
New York
1 review
0 helpful votes
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Great customer service
October 11, 2022

I have used ereplacementparts.com several times and always got exactly what I needed for tool repairs. When I needed a part for my refrigerator I ordered the wrong one. I called their customer service number to see how to return the part, I got a service rep right away and she took care of everything, including finding the correct part and sending it out to me. Very easy experience, would highly recommend them.

Date of experience: October 11, 2022
Florida
1 review
0 helpful votes
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Poor customer service
October 11, 2022

I ordered a replacement cord for a power tool. The web site did not originally show that I made the purchase so I ordered a 2nd one. When the emails suddenly arrived showing I ordered twice I called and sent a email to their customer service email explaining the problem but never got a reply. So I ended up with a $50 extra cord I will never use. Last time I will use eReplacementParts.com

Date of experience: October 10, 2022
Texas
1 review
0 helpful votes
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After looking online at the place with the smiling boxes, I did a web search for the parts for an 25 year old sander, and found the. At replacement for about a third if the first site. I ordered them late Satdursay night and they were shown as shipped when I got up.

Date of experience: October 10, 2022

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398