business logo of eReplacementParts

eReplacementPartsReviews 4,468

2.7
How would you rate eReplacementParts?
grey star
grey star
grey star
grey star
grey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day
Oregon
1 review
0 helpful votes
Follow Gary B.
Unfollow Gary B.
Send Message
Share Review
Report Review

Wrong part sent
March 24, 2020

I ordered a primer bulb for a Briggs and Stratton engine using model number for seller's reference. Four days later I received an air cleaner housing screw. I called and pointed out I got the wrong part. They say they credited my account but never did send the part I ordered.

Date of experience: March 24, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Gary, Thank you for your review. We appreciate your feedback. We are sorry to hear that you received the wrong part. We normally issue a refund in cases like this, but in order to have a new part sent out, you have to place a re-order. We apologize for any confusion and inconvenience.

New Hampshire
1 review
0 helpful votes
Follow Aaron B.
Unfollow Aaron B.
Send Message
Share Review
Report Review

I received the correct parts promptly and the price was lower than a competitor. The parts I received were genuine OEM. I would buy from them again and I recommend them for OEM quality parts.

Date of experience: March 24, 2020
Mississippi
1 review
0 helpful votes
Follow George K.
Unfollow George K.
Send Message
Share Review
Report Review

Great service
March 24, 2020

Parts arrived as stated and were correct parts, I didn't use them because I broke the fan trying to get the belt pulley off and the only way to fix that was a new armature which was too much money. I'm returning the parts.

Date of experience: March 24, 2020
Louisiana
1 review
0 helpful votes
Follow jesse b.
Unfollow jesse b.
Send Message
Share Review
Report Review

Longer than said
March 24, 2020

It took longer to deliver than stated. Times are tuff rite now covid bs 19 but still thought id get it by the time stated and it was delivered a few days late no biggy i suppose the part was what i needed but i needed it alot faster than what i got. It was also small enough to fit in mailbox not a big part at all i was a roller wheel. That thing couldnt of cost a penny to ship and shoulda got here wayyyyy quiker

Date of experience: March 24, 2020
Illinois
1 review
0 helpful votes
Follow Lydia P.
Unfollow Lydia P.
Send Message
Share Review
Report Review

Not totally satisfied
March 23, 2020

I ordered a power cord for my vacuum. There was a white wire and a black wire. The white wire should have had a terminal attached to the end, that plugs into the motor. Mine did not. I had to go to Ace Hardware and purchase a terminal, that was not the correct configuration, and made reinstalling the motor difficult. I wrote ereplacementparts. They said, since I took care of the problem, as far as they were concerned, the issue was resolved. I think some compensation would have been appropriate. Not the greatest customer service.

Date of experience: March 23, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Lydia, Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience with us. We would be happy to look into this for you if you can send us a private message with your order number. We apologize for any inconvenience.

South Carolina
1 review
0 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Send Message
Share Review
Report Review

Great company
March 23, 2020

Have used many times always get the right part and in a short time. I have no problem finding the correct parts for my tools.

Date of experience: March 23, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Bruce, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Send Message
Share Review
Report Review

Where is it?
March 23, 2020

The product I ordered, a filter for my vacuum is still not delivered. It was shipped but has yet to get to me.

Date of experience: March 23, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Robert, Thank you for your review. We appreciate your feedback. We are sorry to hear that you have not received your order yet. Although we have been notified of shipping and transit time delays at the moment, we would be happy to look into this further for you if you can send us a private message with your order number. We apologize for any inconvenience.

Georgia
1 review
0 helpful votes
Follow Kerry C.
Unfollow Kerry C.
Send Message
Share Review
Report Review

My order was shipped fast and came in exactly as I ordered. I had gave up on my Bostitch stapler until I came across eReplacementParts.com. I found everything I needed to get it back in working condition. Bonus? Prices were way cheaper than I had expected. Thank you eReplacementParts you saved my staple gun from the scrap pile.

Date of experience: March 23, 2020
Ohio
1 review
0 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Send Message
Share Review
Report Review

Excellent service
March 21, 2020

I ordered a replacement part for my Dewalt orbital sander.
The item was delivered quickly sand fits perfectly.
I will definitely go to this website agzin.

Date of experience: March 21, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Jeffrey, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Oregon
1 review
0 helpful votes
Follow harry l.
Unfollow harry l.
Send Message
Share Review
Report Review

Are met once more with eReplacementParts. This time was a fuel primer bulb for out of date Shindawa trimmer. Thanks for the speedy shipment.

Date of experience: March 21, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Harry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
1 review
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Send Message
Share Review
Report Review

Quality part
March 21, 2020

Part was a perfect fit for an old snowblower. I never thought I'd find a replacement part for a 20 plus year old snowblower. Thanks a lot!

Date of experience: March 21, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Mike, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
2 reviews
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Send Message
Share Review
Report Review

Quality parts
March 21, 2020

It is nice to to find a company that has quality parts at a reasonable price. Great to do business with c

Date of experience: March 21, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Susan, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
Follow Johnny R.
Unfollow Johnny R.
Send Message
Share Review
Report Review

Replacement lock
March 21, 2020

Ordered a replacement lock for a weatherguard tool box. Recieved product but have not installed yet. Great price and service.

Date of experience: March 21, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Johnny, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Send Message
Share Review
Report Review

I have been a supporter of ereplacement parts for several years. However my last order of two parts, one part an idler roller was right the other a drive belt was wrong. The sleeve that the belt came in said it was the correct belt however, the number on the belt was not the one ordered. This order was placed on February 19,2020 and took about 2-3 weeks for parts to arrive. Reordered another belt on March 11,2020 and have yet to receive it even though it was an in stock product. Bottom line, if you are in a hurry to get parts to get your mower up and running do not expect prompt shipment. Otherwise a wonderful web site. Filling orders and shipping leaves a lot to be desired.
Robert Freer
Azle, Texas

Date of experience: March 20, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Robert, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Florida
2 reviews
0 helpful votes
Follow edwin s.
Unfollow edwin s.
Send Message
Share Review
Report Review

I love the replacement parts website. You start your search from the menu and they list all the parts for that device and show pictures so you can compare your part. It made it easy to order exactly what you need and it got here fast. I highly recommend this for all your parts. Fix yourself and save the landfill. Most items are very inexspensive and the pride to fix it yourself feels good.

Date of experience: March 20, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Edwin, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.

Nebraska
1 review
0 helpful votes
Follow Emma M.
Unfollow Emma M.
Send Message
Share Review
Report Review

Lawnmower parts
March 21, 2020

Ordering was easy. Shipping was fast. Haven't put parts on yet. I have ordered part before and they fit fine.

Date of experience: March 20, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Emma, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
1 review
0 helpful votes
Follow Lori L.
Unfollow Lori L.
Send Message
Share Review
Report Review

Fixed my iron
March 21, 2020

Rowenta iron - I had dropped it and the spot where water was poured in was smashed. I was surprised to find the replacement at a reasonable cost. There were no directions included but I quickly figured it out. I was surprised a second time when it worked perfectly for about 3 days and then wouldn't heat! So, that had nothing to do with the repair - sad truth about my favorite iron!

Date of experience: March 20, 2020
Natalie D. — eReplacementParts Rep
over a year old

Thank you for your review. We appreciate your feedback. We are glad to hear that we were able to assist you with getting your replacement part, but are sorry to hear that your iron stopped heating.

GB
1 review
0 helpful votes
Follow Shayne H.
Unfollow Shayne H.
Send Message
Share Review
Report Review

Fixing it yourself
March 21, 2020

Great to be able to find what seem like replaceable parts to fix your broken gizmo rather then tossing it in the bin, and much more economical and environmentally friendly.

Date of experience: March 20, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Shayne, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Delaware
1 review
0 helpful votes
Follow Philip P.
Unfollow Philip P.
Send Message
Share Review
Report Review

Success!
March 21, 2020

I was very happy to get the right part to fix my B&D table on the first attempt. The only negative I could express is the shipping cost as much as the part. The part was small and lite enough to put into the mail which would have cost one quarter of what I paid. There was no rush to get it. All and all I was very satisfied.

Date of experience: March 19, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Philip, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!

Texas
2 reviews
0 helpful votes
Follow Donald S.
Unfollow Donald S.
Send Message
Share Review
Report Review

EReplacemnet Parts had everything I needed to work on my father-in-laws tiller. The parts ordering process was facilitated by having easy parts identification diagrams form which to order my parts. To top it off, they even had DIY vidio links that showed how to remove the old parts and replace with new parts. I even had a few parts to return, which is also an easy process. Thanks for your help with my project!

Date of experience: March 19, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Donald, Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398