eReplacementParts Reviews Summary
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
I called the customer service line, the rep was very knowledgeable, was very friendly and helpful with my order... I received the order quickly and everything was packed safely and the correct parts.
Thank you!
I was given a variable speed Jet 1442 with everything working, but the speed control was missing parts to the point is was inoperatble.
I ordered a replacement speed control here. It arrived in a reasonable amount of time, and the quality seems as good as I could hope or expect.
The old machine is off and running again, thanks to eReplaementParts.
Received the correct cable for my lawn mower in few days of ordering, snapped it in place and started cutting grass. Very happy with the ability to select the right cable for my lawn mower from the online selections and the quick response.
Every step of the process was easy and quick. Parts were as described and shipped very fast. It's great to have a company providing this service so we can do our own repairs.
Ordered a replacement carafe for a Cuisinart coffeemaker. It arrived quicker than expected, and even though it was only a $30 item, they packaged it extremely well. Very happy with the purchase!
I used the model number to order the 2 items needed and they were to big. Between the cost of the items and the restock fee it wasn't worth sending them back
The part did not look like the one I had, but worked fine in my chain saw. It would not work with out it, to hold the cover on the blade & sprocket.
eReplacementParts got me the spare parts I needed to repair my DeWalt Air Compressor. Now I am back to framing and finishing projects on time. Thanks.
I had to reorder my first crockpot insert due to it arriving chipped. My second insert came completely broken in half. I tried to call but they said wait time was too long and to do online. I have been unable to do that as of yet.
Parts arrived in timley manner. Better than original. Right price. Top quality. A++++++++++++. Thanks.
Ordered the right parts off of the website using the diagram provided and received the package in just a couple of days.
Easy to follow website and was easy to order using PayPal.
Will definitely be using in the future.
My ancient upright vac needed a new belt. I gave it a shot to find one. Your site came up, my part was there, and even simple instructions! It cost more for shipping than the part, but at least my vac got its life back! Thanks!
RIGHT PARTS EVERY TIME I HAVE ORDERED. FIRST TIME AND QUICK I WOULD RECAMEND THIS PLACE TO MY FRIENDS AND NEIGHBORS I HAVE ORDERED FROM HERE A FEW TIMES AND I HAVE BEEN SATISFIED EVERY TIME.
I needed a battery pack for my chain saw and the customer service associate knew exactly what I needed. Fast, accurate and so pleasant...
Company kept in touch with multiple updates about manufacturer delays that resulted in a longer delivery timeline. Part arrived and was just what I needed.
I have an 11 year old Napoleon 450RB gas grill who's insides were showing their age. As an expensive grill to start I was not going to put it on the tree belt as the frame, firebox and lid were solid as day one. I ordered a new burner set, igniter and drip pan which arrived in short order. Easy to install but there were diagrams on the site. After install it is performing like a new grill but for $250 bucks not $1200+! It was nice ereplacementparts asked for feedback on the install and I sent back the step by step process I used and it is published now for less mechanically inclined owners on the site with the parts I ordered. Great service all around!
Hello David, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I had a hard time finding a whip replacement for my mixer. Finally I thought I could get it from this site I called and placed the order. After waiting for a month I received the order and it was the wrong part. Now during the coronavirus scare it's not worth my time to go ship this thing back and pay over five dollars to ship it.
Hello Diana, Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience with us. We would be happy to look into this for you if you can send us a private message with your order number. We apologize for any inconvenience.
You had the part I needed so I got 2 of them and I it fight and worked good so glad I found it and like it so much all was great to talk to and order the parts and then get shipped to me thank you all
Hello Rick, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Angie, Thank you for your review. We appreciate your feedback. We are sorry to hear that your parts arrived damaged. We would be happy to assist you with the return if you can send us a private message with your order number. We apologize for any inconvenience.