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eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
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I had looked everywhere on the Internet and in local stores for a replacement part for my Hitachi nailer and found eReplacementParts customer service outstanding in assists with my search and expediting the part to my location.
I have two Porter Cable nail guns that just stopped working. I suspected that the cause was a bad seal. I goggled the make and model of the nail guns and found eReplacementParts website. I was able to filter not just on my model number but also by the "symptom" The website even had photos of the parts that I needed. Ordered replacement parts for both guns and they are working like new again. Excellent website design and function. Wished all companies had a website like this!
They pretty much have everything you need for little engines. All my landscaping machines will get a tune up this year, thanks to "Stay in place" and EreplacementParts has them all, fair pricing and fast delivery.
My item arrived earlier than expected which was nice. The replacement parts for my handheld vac fit perfectly and I was pleasantly surprised by the quality of both parts for the price. I would recommend eReplacementParts.com to anyone! Thank you!
Release lever snapped while i was changing blade. I was able to fin the part on eReplacementParts. I received the part quickly and was able to change it in less then 15 min.
I think that the blade dulls to easy. I could use some tips on how to keep it sharpened. But over all I like the juicer itself I use it almost everyday
I needed a wheel to use the edger on my tiller, ordered the right part number, got a totally different wheel! Can't call and talk to anyone because of the virus!
The website was great! The part was delivered at a reasonable time and pricing was fair. However, be sure you are ordering exactly what you need. Our lawn mower cable was not long enough. Our fault. :/
Wrong part send. Called over a month ago to see about getting the correct bearing cover for my Penn Conflict 2500. No return call yet.
Lost original chuck key while re-locating position of 16 1/2"in Delta drill press which I obtained from former high school SHOP teacher about 20 years ago when he retired. We maintained friendship relations for many years and the drill was more than just a piece of equipment! Made many searches for this small but necessary piece of equipment. Finally gave up after nonsuccessive search and ordered new key. Rec'd new key which was quickly put to use. Then, 3 days after putting the new key to use I found the lost key in one of my magnetic "bowls" which had been covered with other items. This is a very old drill and has sentimential attachment and I'm glad to know eReplacementParts is valuable provider of this type equipment.
I ordered an air filter (*******) for a Vanguard engine. No where in description does it mention the pre-filter (foam band that covers paper filter). So I ordered a pre-filter. As you'd guess the ($15) air filter includes the pre-filter, so I have an extra which I'll probably lose before it ever gets used. No big deal but with better description I could have saved $6.50. Enough to pay for shipping.
For hard to find parts, I'll be back.
Nearly every part I need is in stock and ready to ship. I recently refurbished an old chainsaw with OEM parts from ereplacement parts. Decent prices and good customer service.
Very good experience with customer service reps. On both orders each were very cordial. Return and refund was very simple and explained through the whole procedure.
I had not a clue as to where I would be able the find a cap the bar chain oil storage on my pole saw-our facilities manager suggested your site while he was tightening the chain on the saw and within a few days I was up and running again! The overgrown bushes and tree branches don't stand a chance against me now! Thanks! So much!
Appeared to be the correct plug but it wasn't. Nowhere in the product details stated the size in measurement to be able to clearly decide if in fact it was the part I needed or not
I couldn't believe the very first time I decided to look for a replacement part for a generac generator... I googled the part, which was a rubber bushing and fuel cutoff valve and eReplacement Parts showed they had this part. The part arrived in a timely manner! Looking for a part for various equipment, give eReplacement a try!
PLACING AN ORDER WAS VERY EASY. THE PARTS BREAKDOWN SLIDES ARE CLEAR AND READABLE. THIS IS NOT MY FIRST TIME ORDERING FROM ereplacementparts.com AND I AM SURE IT WILL NOT BE THE LAST.
Fast service and top quality parts at a reasonable price. Will continue shopping here for my riding mower parts. T Arnold. Bella Vista Arkansas.
Every part I have received has been the correct part and worked great, my only complaint is sending USPS and paying extra to receive day earlier, it usually doesn't make it on time, rather have FEDEX or UPS deliver, other than that they are my only go too for parts. Thanks...
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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