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eReplacementParts Reviews Summary
eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.
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I have done a number of orders with eReplacementParts over the years, they have gotten them all correct! They get the part numbers right, they get the number of parts right, they get the quantity of each part right, they get my shipping address right - and they do it all very quickly! And, they still are not satisfied, they are sincerely, legitimately trying to do better. When they ask for your comments on how they did, they mean it. They want to improve, they want to know where they can do better; and, that's not just for appearances. They really want to be the best, or more accurately, they want to stay the best! Some day they might give me a reason to complain, and I will forcefully but they have been perfect thus far!
This is a very user friendly site. Easy to navigate, all the right part illustrations. All around best E-commerce site I have used.
Did finally get the wheels and they fit my mower. Thankfully I could still use my mower since it took over 3 weeks to the new wheels to arrive.
I'm not sure what to say since I never received my part. I was suppose to receive it on the 11th and here it is may 20th. Whats UP!
The company was great to deal with. Fast shipping, and easy ordering. The part was the same as the original. Unfortunately it is still plastic junk. This is not the fault of eReplacementParts, this is the way it is made by the manufacture. The entire steering wheel, including the hub is made of plastic. The steering wheel fit right on the adaptor {also plastic} which was on the steel shaft.
This was my 3rd order. Previous 2 orders were shipped fast 4 day delivery from order date. This order I'm on day 6 and was just shipped yesterday.(5/19) Ordered 5/14 Web site said all the parts I ordered were in stock and ready to ship. FedEx tracking number says it will arrive in 7 days. That will be 13 days to receive since ordering. My mower has been down since 5/13. This is a great company to replacement parts from, but I won't rely on fast shipping anymore.
It is the 3rd set of brushes for this drill motor and all have worked great. Easy to install as well. I have a new brushless drill motor and so it is nice having the old motor so i'm not running around the house looking for a motor.
My ereplacementparts experience was great. I was able to find the right part for my air compressor and it was shipped quickly
Excellent. The replacement parts are a perfect match, and in some ways better than original.
Very fast order-to-delivery time. Amazing
Not only did they have the parts I needed to repair my favorite saw, their website was a joy to use. Easy to navigate, with plenty of diagrams, and even a tool to help you diagnose the fix you need! Thank you!
Needed new rubber nose for my Ryobi nail gun. Part was spot on and arrived quickly. Will definitly keep this website in my favorites...
The website was easy to navigate and considering the parts I needed and the world circumstances the package arrived fast. All around smooth and very efficient. Thanks
Owned this belt sander for 25 year and when the main drive went out I was going to trash it. My son in law asked if I could fix it I thought what the heck. It would cost me $150 to replace it, so did a quick check on the internet and found this sight. They had the original skil rubber part the failed, amazing. But I was not 100% convinced so I called customer service. I was very surprised they answered and with perfect English. The fine lady that assisted me assured me it was is stock and ready to ship. So I order the drive belt, a rubber gasket if you want to call it that. In just a few days it arrived and by just removing 4 screws on the sander I replaced the main rubber drive and It worked perfectly, saving me a lot of cash! I can not recommend these guy any higher. I hate fake reviews, people paid for their reviews. I assure you I bought the part and was not compensated in anyway for this review. I'm just a happy customer that would like to brag on such great company and their great customer service. Thanks for saving my sander for just a few bucks! I feel bad that I can only give this 5 stars, they deserve 10!
This company has no idea what they're shipping. I have received 3 out of 4 wrong parts. They don't know their right from their left and their items are not labeled correctly. Go to your local chain and have them special order it, this company, stay away.
I had been ordering from several different sources, replacing parts for a grill. (A rebuild, essentially.) While everyone else struggled to ship, and delayed deliveries... eReplacement parts shipped quickly, as promised, provided updates... and the part arrived sooner than expected. Thank you.
It was super easy to find the right part I needed based on the make and model of my stick blender, the shipping was decently fast especially considering the fact we're amidst a global pandemic. Highly recommend! Will definitely check this site first if I'm in need of parts for anything else like this in the future!
Items arrived promptly and were the proper fit. I was happy to write the review UNTIL the 100 character requirement popped up. Will not make the mistake of writing a review again...
I was looking for a globe for our vintage Coleman lantern since it had fallen and broke and couldn't find one anywhere so I checked on here eReplacementParts and found one. The shipping was fast and easy and the globes came in with no issues. Would I recommend this site to friends and family? 100% yes.
I needed several parts for my tiller that stopped production few years ago.
I looked every where to try and find these parts even contacted the original manufacturer.
Came up with nothing then found eReplacementParts.com,
I had doubts I would find what I needed but still took a look at their web site, and found every thing I was looking for in just 1 place.
I had to wait just a little longer for these to ship because they did not have them in stock, and thought, I will place an order and expected them to contact me and tell me these where no longer available.
Their prices where lower than I expected too, so if I could get what i need I win both times.
I got my parts, it took a couple weeks longer but they arrived packed well.
Now I know where to go for all my parts for my ride on and push mowers and my strimmers and even parts for my tiller that has not been manufactured for last 6 years.
They have them all.
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members