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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Needed a replacement switch for my grinder. Found the part number ordered the switch and it arrived quickly. Highly recommended.

Date of experience: May 19, 2020
Texas
1 review
0 helpful votes
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Received a replacement pressure guage in minimal time and was a perfect fit. Installation was easy, testing went great and final run was successful. Guage is accurate and easy to read from a distance.

Date of experience: May 19, 2020
Connecticut
1 review
0 helpful votes
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Bought new manifold to see if I can get another 20 years out of my Weber Silver-B grill. Part came in good condition, well packaged, easy to follow instructions. Completely easy to install in less than 5 minutes. Grill works as well as day I bought it circa 2000.

Date of experience: May 19, 2020
Kentucky
1 review
0 helpful votes
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Parts arrived in a timely manner and were correct for the application. Very satisfied with this company. Would recommend.

Date of experience: May 19, 2020
Virginia
1 review
1 helpful vote
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I ordered the above mentioned part for the carburetor on my Kids' go-cart. This part was as big as an oversized postage stamp and weighing slightly more. Shipping costs for this minuscule part was more than the part itself and it took 15 days to get it from Utah! I ordered another part from Amazon, a mower blade adapter, which arrived in3 days. I will not be ordering parts from ereplacement parts any time soon.

Date of experience: May 19, 2020
Michigan
1 review
0 helpful votes
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Great Website
May 19, 2020

Hello,
The website was very easy to navigate. I was able to find the product that I needed. I would suggest making an account.

Date of experience: May 19, 2020
California
1 review
0 helpful votes
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The replacement handle was a perfect fit for my pole saw. It was very easy to install. It worked within minutes of making the repair.

Date of experience: May 19, 2020
Ohio
2 reviews
0 helpful votes
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Returned item
May 21, 2020

I returned the item since it was the wrong size. I still am waiting for a refund. Perhaps things are slow about this because the company is understaffed due to the COVID 19 virus.

Date of experience: May 19, 2020
Georgia
1 review
0 helpful votes
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The parts were ordered on a Saturday and shipped the following Monday. They were correct and fixed the weed trimmer. The only bad thing is that FedEx Smartpost took 10 or 11 days to get them to me.

Date of experience: May 19, 2020
New York
1 review
0 helpful votes
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The web site for ordering was simple to use and I found everything I needed. I ended up putting a second order (because I found more problems in my lawn mower repair) and the experience was similar. Parts were sent quickly and I was notified with tracking numbers. The second order took a somewhat longer time to arrive but I could tell that the problem was with the USPS, not eReplacement.

Date of experience: May 18, 2020
Colorado
1 review
0 helpful votes
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Company was easy to work with. Web site was easy and replacement part arrived without delay. Would recommend them.

Date of experience: May 18, 2020
Tennessee
1 review
1 helpful vote
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I ordered two tires for a power sprayer. When I received the package I noticed one of the tires was the wrong size. At that point I tried to contact customer service, but was referred to a web site. I wanted to talk to customer service to try and exchange the wrong size tire, but instead I was given a return authorization. With that authorization I will have to pay the return postage and then if I order a replacement I have to pay shipping again. Since it was the supplier's error I should not have to do this. I will get credit for the part, but not the shipping.

Date of experience: May 18, 2020
North Carolina
1 review
0 helpful votes
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Just what I needex
May 18, 2020

This is the third time I have ordered parts from you and I must say you have made repairs to my mower a breeze. Even with the virus you have been very timely and easy to communicate with. As layman repairman it nice to go through you diagrams to find the part I need. Thanks for everything.
Keith Hodges

Date of experience: May 18, 2020
California
1 review
0 helpful votes
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I ordered parts on a Friday. Paid the shipping (2 days ground). "On Trac" couldn't come thru at paid date. Didn't get them until 5 days later. I won't do that again.

Date of experience: May 18, 2020
Florida
1 review
0 helpful votes
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Great service!
May 18, 2020

EReplacement parts is quick with delivery of the right part at a fair price. I'll be back soon! I've become a regular, as it seems, something needs repairing or rebuilding. The website is easy to maneuver and read. I'm sold!

Date of experience: May 18, 2020
North Carolina
1 review
0 helpful votes
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The weed wacker parts I ordered came within 5 days - even with the mess Covid made with delivery systems. Thank you, eReplacementParts. Would use you again. Katherine K

Date of experience: May 18, 2020
California
1 review
0 helpful votes
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Good experience
May 18, 2020

After having trouble with a different company, I ordered parts from eReplacement Parts. What a difference. They were quick to accept and ship the order. They confirmed the order and kept me informed of status including tracking information. I am very satisfied with them and will do more business with them in the future.

Date of experience: May 18, 2020
Indiana
1 review
0 helpful votes
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Still waiting. No communication from ereplacement. Part was listed as in stock but obviously that wasn't the case. Disappointed.

Date of experience: May 18, 2020
California
1 review
0 helpful votes
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In the midst of the Covid crisis, eReplacement Parts came through FAST after our vacuum attachment had broken. With all the kids at home, you can imagine the state of our floors and how much we appreciated your speedy service.

Date of experience: May 18, 2020
California
1 review
0 helpful votes
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Have a several decades old Echo GS 2000 curved string trimmer for which I was totally surprised, make that "shocked", to find replacement parts available, and reasonably priced. Parts were ordered on a Sunday, and received that Friday. Now that's service during this pandemic!

Date of experience: May 18, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398