business logo of eReplacementParts

eReplacementPartsReviews 4,467

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey star
grey star
grey star
grey star
grey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
2 reviews
0 helpful votes
Follow Greg M.
Unfollow Greg M.
Send Message
Share Review
Report Review

Finally found parts I needed for Craftsman Power Washer after negotiating trough the blurry print and out of stock & custom order items. But the prices were so high that it sent me searching & I found the entire assembly - new - for less than the few parts for repair from EReplacementParts. They perform a service & have used them before.

Date of experience: June 15, 2020
Illinois
1 review
0 helpful votes
Follow Adam S.
Unfollow Adam S.
Send Message
Share Review
Report Review

Shipping time is at least 2 weeks and then the parts they list on the site are WRONG. Waste of time and money.

Date of experience: June 15, 2020
California
1 review
0 helpful votes
Follow Gerardo G.
Unfollow Gerardo G.
Send Message
Share Review
Report Review

Body lift
June 15, 2020

I received my parts fast and they looked good. I would recommend this site to anyone. Thank you very much.

Date of experience: June 15, 2020
New Jersey
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Send Message
Share Review
Report Review

Shipped wrong product. Then no reply from my email except a link on how to ship back. No attempt to make mistake right.

Date of experience: June 15, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Bill N.
Unfollow Bill N.
Send Message
Share Review
Report Review

Roadtrip grill is great for all camping, I and my woman love it. She loves to make casseroles on it. Wonderful

Date of experience: June 15, 2020
Tennessee
1 review
0 helpful votes
Follow Bill M.
Unfollow Bill M.
Send Message
Share Review
Report Review

2 for 2
June 14, 2020

I placed 2 orders and had problems with both. The first order they shipped to the wrong address. The second order has an incorrect part. They were impossible to speak to and unhelpful or unresponsive via email.

Date of experience: June 14, 2020
Utah
1 review
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Send Message
Share Review
Report Review

I needed a new guard for our trimmer. Couldn't find the part at the store and thought I'd be buying a new trimmer. I found this site and was excited it was available and amazed at the low price. No shipping problems. I'll use this company in the future.

Date of experience: June 14, 2020
New York
1 review
0 helpful votes
Follow Eric K.
Unfollow Eric K.
Send Message
Share Review
Report Review

Wrong part sent
June 14, 2020

I emailed about the return and replacement of shelf for my grill
No reply
Yet
Still waiting for an email on how to get credit and the correct part

Date of experience: June 14, 2020
Washington
1 review
0 helpful votes
Follow Isabel C.
Unfollow Isabel C.
Send Message
Share Review
Report Review

I was very pleased to know that you had the replacement parts for my older blade edger. Got the edger all tuned up and new parts put on, and it works perfectly. Thank you.

Date of experience: June 14, 2020
Texas
1 review
0 helpful votes
Follow gene j.
Unfollow gene j.
Send Message
Share Review
Report Review

Poor service
June 14, 2020

I ordered the parts with hope of a quick turn around. They advertise next day shipping yet it took 7 days to ship. I find this false advertising

Date of experience: June 14, 2020
Texas
1 review
0 helpful votes
Follow Frank A.
Unfollow Frank A.
Send Message
Share Review
Report Review

Not happy
June 14, 2020

Was not happy to the way y'all replied to me about my order, made me call y'all back several times and my product was in back order for two weeks with out letting me know because I was told it was to be recieved in three to six days and I still have not received it so please don't ask me about an honest response back

Date of experience: June 14, 2020
Oregon
1 review
0 helpful votes
Follow Andy H.
Unfollow Andy H.
Send Message
Share Review
Report Review

Great communication
June 14, 2020

Was told up front product would be delayed to a certain date and actually received it a few days earlier. Part was in great shape and just what I ordered

Date of experience: June 14, 2020
Pennsylvania
1 review
0 helpful votes
Follow Tim S.
Unfollow Tim S.
Send Message
Share Review
Report Review

All parts
June 13, 2020

I have been using eReplacementParts for several years. I have bought and replaced parts on several appliances, the parts fit perfectly, ordering is easy, diagrams are clear and easy to read. My overall experience has been great. I highly recommend eReplacementParts for all your part needs.

Date of experience: June 13, 2020
Washington
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

I ordered parts off the website diagram for my model chain saw. The parts did not not fit but were close. I went to a local saw repair shop and bought the correct parts for $23. I paid $63 to purchase and ship. Lesson learned.

Date of experience: June 13, 2020
Mississippi
1 review
0 helpful votes
Follow rhonda w.
Unfollow rhonda w.
Send Message
Share Review
Report Review

Lawnmower parts
June 13, 2020

Had a horrible experience, after 3 weeks of waiting got sent the wrong parts for my lawn boy, all the parts are for a TORO? Air filter is wrong, drive cable for self propell was way too long!, only thing right was the blade for my mower

Date of experience: June 13, 2020
Pennsylvania
1 review
0 helpful votes
Follow Ronald N.
Unfollow Ronald N.
Send Message
Share Review
Report Review

The part does not fit even though we ordered the part shown. Very disappointed as now we still can't use plus the wait time to arrive was long

Date of experience: June 13, 2020
New York
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Send Message
Share Review
Report Review

Ereplacements is particularly great because they supply diagrams of the tool and its parts making it very easy to order. Hope they keep up the good work.

Date of experience: June 13, 2020
North Carolina
1 review
0 helpful votes
Follow TRUBRIT B.
Unfollow TRUBRIT B.
Send Message
Share Review
Report Review

Grill refurb
June 13, 2020

Ordered new tray, burners, and igniters to refurbish our Coleman Toad Trip grill. Some of the parts were on back order with the Supplier due to Covid 19. I was provided regular updates which we appreciated. The parts eventually shipped and everything fitted as it should.

Date of experience: June 13, 2020
Hawaii
1 review
0 helpful votes
Follow Tod H.
Unfollow Tod H.
Send Message
Share Review
Report Review

Parts And Service
June 13, 2020

Quick on shipping also online baying is very easy to use. Service for help on a part you need and is on back order is very fast too.

Date of experience: June 12, 2020
California
1 review
0 helpful votes
Follow Donald C.
Unfollow Donald C.
Send Message
Share Review
Report Review

A great resource
June 13, 2020

The parts diagrams for my Honda Tiller and Hitachi Trimmer were perfect for finding my repair parts and the parts that arrived were exactly what I needed. So good to know that with eReplacementParts I can maintain my equipment rather than taking it for repair.

Date of experience: June 12, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398