eReplacementPartsReviews 4,467

Sent parts designated for another customer. Notified eReplacement via e-mail twice no response, they take no calls, and since I had someone else order could not do a return as their web site noted I had no record of my order.

Waited 3 months to receive the wrong part. Yay us.
Tried contacting company, but this turned to be as futile an effort as receiving a desired product in a reasonable period of time.
Wasted time & money.

The wrong parts were sent and we called and sent an email. Of course the virus is keeping everyone from doing their job. We tried to send oackage back next day for our refund as we said we would in our email, but as it would cost us more to send back than the parts cost themselves, we just chucked it up as a lesson learned. There is no one you can talk to and of course they blame the virus for that too.

Got handles for the bbq. Quick delivery with the instructions included. Happy camper as the new handles look great

The description claimed they had an upgraded regulator for a bad Charbroil. I was sent the exact same regulator I already had so got a return authorization. Over 10 days later I'm still waiting on the refund.

Part I was looking for was easy to find and verify it was what I needed. Transaction, confirmation, and delivery was on time and as promised.

I have searched everywhere to find these filters and I couldn't find them. I was almost ready to buy a new vacuum. I'm so glad I found these. The price was phenomenal and the shipping was fast. 5 from me!

My order was being held up due to 2 parts not available. On mtd advice, i split order into 2 orders, paid another delivery charge, and received those "not availabe" parts and am still waiting for original in stock items

Water pump no packing material! Photos say it all! This day and age of online shipping and someone sends a package like this?
I have received better packed t - shirts!
I have not installed pump yet. We will see.

Easily found the part I needed and received it in a timely manner. Have used eReplacementParts several times and have been pleased each time with all aspects. Will use them in the future.

We have a weed eater that is about 30 years old. The trigger broke, but that was the only thing wrong with it. After searching in many hardware stores and tractor stores with no luck finding the exact trigger, this company actually had the one we needed so we bought two. Much cheaper than buying a new weed eater. Thank you.

Ereplacementparts.com uses Fedex SurePost to ship their orders which is the all time worst shipper and YOU the customer get to pay for it. If you expect a shipment to be delivered on time, pick another company.

Ordered the part for my grill received it, went to U-Tube for a tutorial, installed the part, works as it was supposed to. Great service!

I guess I ordered the wrong item. I thought I was ordering an inverters. I have a portable ice chest that is a 12 volt and I wanted to be able to plug it into a 110 outlet, instead I ordered a replacement 12 volt cord which was my fault totally but it cost way too much to return so I might as well keep it.

I was unable to find model numbers for my lawnmower on this or any other site (including manufacturers), so I went by picture match. Surprisingly, I got the correct spring! This is the correct choke-return spring for MTD lawnmower Model 11A-B96N729 with Briggs and Stratton Quantum 675EX engine. When the spring goes bad, the choke has to be closed manually to start the engine.

It was easy to find the part I needed for my food processor on their website. The price was reasonable, and shipping was quick.

The first time I ordered one twas fast and easy. The second time I ordered two mow balls with bearings. Sent a miss marked feeding line mow ball. There own picture showed the correct one butt no they sent something that does not look even close to the picture...