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From the business
Equipmentfacts is an American company that gives auctioneers a simple, cost-effective platform for simulcasting live, on-site equipment auctions to an international audience of bidders. Backed by Machinery Trader, TractorHouse, Truck Paper, and other leading marketplaces, the Equipmentfacts online auction solution offers an industry-specific bidding system that reaches customers actively seeking to bid online for new and used heavy machinery, agricultural equipment, trucks, trailers, attachments, and similar assets.
How Equipmentfacts Works
Auction listings appear on the Equipmentfacts.com website with photos, specifications, descriptions, and videos. The searchable, user-friendly site lets potential bidders contact sellers via phone, email, video chat, and popular apps such as WhatsApp and Facebook Messenger. Equipmentfacts staff will handle many of the most time-consuming aspects of bidder management on auction day, including uploading the sales day catalog, managing bidder registra...
Equipmentfacts Reviews Summary
The company generally enjoys a positive reputation for its user-friendly online auction platform and efficient customer service, with many customers expressing satisfaction with their bidding experiences and prompt assistance when issues arise. However, several concerns have emerged, including frustrations with bid discrepancies, lack of acknowledgment for pre-bids, and occasional technical difficulties that hinder the bidding process. Customers also noted issues with communication and billing accuracy, particularly regarding buyer premiums. Overall, while the company demonstrates strengths in customer support and auction execution, addressing these recurring concerns could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My first Auction on line, I have not picked up my truck but was very satisfied with the way things progressed, I even was able to talk to the consigned of the item I purchased before hand.
Everyone associated with the Auction were professional and friendly, wouldn't hesitate to purchase something in the future.
Thank you, Kevin Dalton
American Pro Construction
Easy to bid. Great communication. Very helpful with all aspects of transaction. Excellent overall experience.
Wonderful Paul! Thank you for the glowing review!
Excellent very professional and very good with the description of the units and address.
Thanks for using Equipmentfacts to bid John!
Easy to understand bidding, you can see if you are highest bidder
Thanks for using Equipmentfacts Keith!
Bidding was fast and easy! I will be using this business again in the future.
Awesome to hear Curtis! Thanks for using Equipmentfacts.com!
Very good, good price, easy to understand, I will back for next time
Thanks a ton for giving Equipmentfacts bidding a shot and the great feedback. Congrats on your winning bids!
This is the most exciting thing i have in my life i love bidding and winning is even better. The only thing wrong with this site is the exra charges you add on after the auction they are getting too expensive and not really worth it.
Ron, we always love to hear from our successful bidders. Appreciate the solid feedback!
I have always had a good experience with Equipment Facts. I have had issues with some of the auction companies after the sale but that doesn't reflect on EF.
Roger, we really appreciate your review and always being a regular bidder on EF. Good luck on your next sale!
It was easy and fast To make a Successful bets and thanks support staff to help me in a proses, I'm satisfied.
Its always great to hear from satisfied bidders. Thanks for using Equipmentfacts and we hope to see you again soon!
The auction bidding process through Equipment Facts was simple...efficient...and if I have to say...exciting to an old dinosaur like me. I was successful in purchasing several items and look forward to the next opportunity that I have to participate again. Thanks, Drew
Congrats on winning multiple items! We really appreciate the great review and wish you luck bidding on future sales!
The process was easy and convenient. I look forward to using this platform again.
Thanks for the feedback and bidding with Equipment Facts!
Normal bidding was fine. When there were "lots with choice" it is very difficult for internet bidders to get the attention of the auctioneer and get a choice for a lot item.
This problem,may not have a solution but it does exist.
Thank you for your good work.
Thanks for the feedback and bidding with Equipment Facts.
Very easy to work with. Clear pictures and good information provided.
Great to hear, thanks for bidding!
Items that I won on auction were given to someone else, where as if I bid by mistake on an item, I was forced to buy it.
Worked very well. Very responsive bidding experience.
Thanks for bidding with us, appreciate the feedback
Simple to follow and easy to bid. You can leave and return with out rejoining web sight.
Appreciate you bidding with us, thanks for the feedback
Great to hear, thanks for choosing to bid with Equipment Facts.
AUCTION RAN VERY FAST AND SMOOTH. I WAS ABLE TO PURCHASE WHAT I WAS LOOKING FOR AT A FAIR PRICE. EASY TO USE ONLINE AUCTION AT HOME.
Congrats on the purchase, thanks for bidding with us!
First time using your service, they had a few connection issues on the auctions end... but it all worked out great.
Great to hear!
Only thing I didn't like was the option to say "I'm Done"... I accidentally hit it and fortunately I was the last bidder. But Overall it was a Great Experience! And I won't hesitate to use this site in future...Thank You EF
Thanks for the feedback!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome Kevin! Great to hear you had such a good experience!