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EpicSportsReviews 30,492

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
267
quality
252
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Alabama
1 review
1 helpful vote
Follow Elvis T.
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I ordered and recieved adult men XL tights to go under my gym shorts since it is winter time. I recieved what fitted like a child's XL. I am in no way a big guy. I returned the tights, four pairs. Epic sports charged me a total of $41.67 which included $31.96 for the tights, $6.62 for shipping, $3.09 in taxes. To return the tights cost me $12, another $7.15,I'm assuming restocking fee along with 53 cent for taxes. I didn't know services like that get taxed. Epic Sports refunded me $ 34.52. Looks like I was taxed twice, paid for shipping to recieved items, paid shipping to send back, got charged a restocking fee.I am out of $29.39 -minus $2.56(The difference between what the tights cost verses the refund) = 26.83 and I have nothing out of the deal. And it is impossible to speak with a real person and the chat line is also a robot. I will never shop with epic sports again. Beware if you have a return and want your money back.

Date of experience: December 15, 2022
New York
1 review
0 helpful votes
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Thank you for your quick shipping! I took a chance on a website that i've never used and am happy that i did.

Date of experience: December 13, 2022
New York
1 review
0 helpful votes
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Always great prices
December 9, 2022

Always great prices and quality. Ordered hats for a few years now for employees. Perfect price and variety.

Date of experience: December 9, 2022
Nebraska
1 review
1 helpful vote
Follow Mary L.
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After paying outrageous shipping costs to ensure basketball uniforms (for two teams and coaches) would arrive in time for first games of the season, all I get are vague emails stating the order is LATE but no timeframe on new arrival date….after 10+ emails back/forth with a customer service representative (who REFUSES to call me because they "don't have time to handle customer service business that way"), I still have NO DIRECT ANSWER on whether or not they've begun customization or when they'll be shipping my $700 order! I've used epic sports for huge orders in the past but never utilized their customization option!

BEWARE, people! Don't customize if you need uniforms on any sort of timeline!

I don't care if you're a big company or small, family run business….take the 5 MINUTES to call a displeased customer!

Date of experience: December 2, 2022
Missouri
1 review
1 helpful vote
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Great Shirts
November 27, 2022

I love our basketball jerseys we received from Epic Sports. I really like the print and color. Our shorts were great as well. Price was good. Wish they were here sooner-but I didn't get my order in as soon as I should have.

Date of experience: November 27, 2022
Texas
1 review
0 helpful votes
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Don't buy vinyl product
November 23, 2022

I bought 20 jerseys with vinyl lettering. When i received them i had to peel them apart and after washing realized they were creased and crinkled terribly. I contacted the company and they told me to put an iron on it. There are 20 jerseys and that's the reason i paid them to do the vinyl, i don't have time for that and the few i did do didn't even help. They are still creased and look awful! Been emailing back and for for over a week to no resolve. They told me to iron them, it doesn't work and they look terrible. DONT order from them, their customer service is more thank lacking! Terrible and cheap products that they don't uphold customer satisfaction. Terrible company

Date of experience: November 23, 2022
Illinois
1 review
0 helpful votes
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Great product as always!
November 23, 2022

Great product at a great price. Little items like these practice jerseys do wonders to a teams confidence. A+

Date of experience: November 23, 2022
California
2 reviews
0 helpful votes
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Great quality jackets
November 21, 2022

Second year ordering the lettermen jackets for my little cheer squad! Always easy and great quality. Always delivered in a timely fashion. We had our own patches and embroidery done. The jackets are perfect.

Date of experience: November 21, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied!
November 14, 2022

I placed 3 orders at different time and my order was delivered within 4 days. I loved the blouses and the quality of the fabric. The sweater run a little large, but I decided to keep it. I will be ordering other items in the future!
Thanks PG

Date of experience: November 14, 2022
Texas
1 review
0 helpful votes
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Quick service
November 11, 2022

We received our order in a very quick timely service. Thank you. We will definetly order from them again.

Date of experience: November 11, 2022
1 review
0 helpful votes
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Epic Sports has always done a good job of providing quality for a reasonable price. The ordering process is also easy!

Date of experience: November 7, 2022
California
2 reviews
5 helpful votes
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Poor Customer Service and Inventory
November 2, 2022

I thought I found a great place to buy sports clothing, but then they sent me two items in my order that were clearly the wrong size, and they refused to exchange or refund one of the items because they claimed it was the right size - Adult Medium, though it looked more like a child's small (clearly mismarked). When I pointed that out, they gave me a boilerplate response about sizing and charts. I had to pay for their mistake, which is not terrible, I suppose. It was their attitude with regard to their own mistake that made not want to shop there again.

Date of experience: November 2, 2022
California
2 reviews
0 helpful votes
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Very happy with my order. Items shipped quickly and arrived in good condition. All items were new and of high quality. I was shorted one item but CS took care of it quickly and sent a replacement next day. Awesome place to get sporting gear!

Date of experience: November 2, 2022
Washington
1 review
0 helpful votes
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Good Products
October 29, 2022

The equipment arrived as described. Good quality and quite serviceable to my needs. I would recommend.

Date of experience: October 29, 2022
California
1 review
1 helpful vote
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Epic is awesome!
October 27, 2022

Great selections, great prices, printing available and easy online orders! For all your sports gear, I recommend EPIC Sports!

Date of experience: October 27, 2022
Kansas
1 review
0 helpful votes
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Always Satisfied
October 23, 2022

Epic Sports delivers quality, great price, and service. Great products, excellent variety, quick delivery and thoughtful customer service.

Date of experience: October 23, 2022
Oklahoma
1 review
1 helpful vote
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Fast Shipping
October 23, 2022

We received our order confirmation with tracking info on a Monday. It stated that our order would arrive on Wednesday. We received our order a day early on Tuesday. They have fast shipping and great customer service.

Date of experience: October 23, 2022
Illinois
1 review
0 helpful votes
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Solid
October 19, 2022

Order was what I wanted but came a little later than I had hoped. Will definitely be buying from them again.

Date of experience: October 19, 2022
District of Columbia
1 review
0 helpful votes
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Excellent choice
October 17, 2022

Bought hot pink socks for HS girls soccer team for breast cancer awareness month. Great quality at a low price. Arrived on time so that the girls could wear for all their games in October. Thank you!

Date of experience: October 17, 2022
Pennsylvania
1 review
0 helpful votes
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Faster then it said
October 16, 2022

My order came faster then it said. Everything from the ordering to deliervy was perfect. Thank you. I will buy again.

Date of experience: October 16, 2022