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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Staff was friendly and helpful the shirts were very nice just not very thick they were see-through
My order was messed up, 3 of the 5 hats i ordered were wrong.I sent pics, a couple days later I received
The right hats. Very fast service! Great customer service! Great prouducts! Thats why they get five Stars, and my repeat business. I also got to keep the wrong hats.
Got my order 2 week's early great experience. Definitely will order more really soon.
I was very pleased with my purchase and my husband loves his new shirts. The website was easy to use and delivery was quick as promised. Will definitely be purchasing from you again in the future.
I'd prefer a range given instead of a specific day my items are to arrive because plan around that date you give me.
I've ordered a couple times and both experiences were smooth
Order received in a timely manner. Everything was received that was ordered
Expectations were exceeded, product was high quality as advertised
I have ordered a few things and one return. Every thing was handled professionally and satisfactory.
Soccer goal net arrived just as promised. Quick shipping and great price.
Epic Sports is a great place to order equipment and apparel from. Speedy deliver and great prices. I won't order from anyone else. I have shared this website to friends that coach at other schools and I let them know epic sports have a great selection of products and great pricing.
I have ordered everything from softballs to apparel for my club since 1997
Best prices and quality
I recommend Epic Sports
The dri fit shirts I received fit great and my kids love the football that Santa brought them. I would have paid three times as much with national sporting goods retailer. Thanks Epic Sports!
The hoodie I ordered came to me just in time. Thank you! Happy New Year guys.
Sincerely,
University California Irvine Alumni
Randy T.
If you order something from them, do not expect it anytime soon, 2 to 3 weeks maybe if you stay on them, they like to take your money fast then once they get it they don't want to send it, have cost me to miss several jobs because of their negligence and lazy $#*! shipping shipping delays, been 13 days since I paid and still haven't received confirmation or tracking, but took my money fast enough
I was missing a few items in my order. After contacting Epic Sports, I received an immediate response and items were delivered in a couple days. Thank you for making it right, hassle free!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!