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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The product arrived as described. Just what I expected. It appears it took 4 days to fulfill the order and another week to deliver. That is slow. It was $3-$4 cheaper than others. I'll return if I want an item for less money.
Colors were not correct. Was supposed to be lime green and turned out more olive green.
My experience was good price and quality of merchandise were excellent.
Package received on date promised. Quality was as expected.
It was very easy to find the exact product we needed for our sports team jerseys. They came quickly, packed well, and all the sizes were accounted for.
Found some youth baseball game pants on EpicSports and they were less money than other sites. Arrived on time. I was looking for some burnt orange socks for the same order, but there weren't any the right color.
Thank you Mitch.
The soccer jerseys turned out great as a donation to guitar students from Gibson Gives Foundation headed for kids in Cuba. GibsonGives.org
My package arrived earlier than expected. My granddaughter was very excited. The price was lower than other sites.
Great prices! Have ordered multiple times. Very easy to use. Will definitely use again.
One of the mothers on my son's baseball team recommended baseball pants for my 10-year-old son I bought three new pair and the first time he wore them all the snaps came off at the waist, and I had to take it to an alteration to put the snaps back on! The first time he wore them! Very disappointed
Great time of receiving the purchase and relatively easy to follow for the buying process
Good quality at great prices. Will definitely be a returning customer.
I got all my stuff correctly and quickly! Love it all! Will def be ordering more!
Ordered shorts for summer for my three boys and received them in a decent time, they all fit well and the price was great! Thank you!
Great quality. Made logos and numbers, look great. Easy to handle.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!