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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shirts arrived on time and were an excellent value!
Pricing, quality of merchandise and prompt shipping all made for a great experience. Your in house products are a really good value. I order your Champro and epic short and jersey lines whenever possible and have not been disappointed yet.
Very responsive to questions, got exactly what I ordered in a timely manner and in good condition. Epic is also very good about communicating with you up to and even after you receive your order.
Very positive. When ever one gets what one wants, its a positive experience. The visors are the best I have ever seen and or owned. Excellent design, I like the high brow look.
I order 1000 - 1200 t-shirts on closeout for the Operation Shoe Boxes my church sends all over the world. Epic has been been reliable and prompt in filling my various orders. The recent up-grade in your ordering system has been greatly appreciated. Blessings.
Only company to have the hat I wanted in stock. Great price and very fast shipping.
Quick ship. Great product. Always our 'go to' company for our equipment needs.
Great balls and great deal! Balls are better than standard rawlings 10u and 12u balls. Perfect price for practice balls, especially if you're losing balls often.
Thumbs up. Received my summer long sleeve work $#*!s at a great price and quickly. They are of good quality. I will be purchasing our wintertime shirts from here as well.
I was updated several times throughout the entire process. Fast delivery
This order seemed to take longer to process. I realize it was a custom order so that is more than likely the reason. It took me checking on the order several times to get any update.
I have ordered in the past and receive quality product. This order I paid extra for earlier delivery and received package after standard shipping and the pants received did not fit as described. I will have to pay to return.
Great experience with time, price and service. Will use again!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!