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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Got this ball to get back into training. We used to have a set of these in high school and it feels like the quality is still there.
Very good price, quick delivery. I order from Epic quite a bit
These were a great find for my grandson's first experience on a baseball team. They fit well, are very durable, and look excellent with the team color stripe on the leg.
Shipped quickly and as described. Fast and easy no issues
As I Expected one of the best. I feel right now ways to order Merchandise
Overall good. Reasonable price. Didn't like the delivery fee or the time to receive, but it wasn't terrible either...its just hard to compete with AMZN
I placed and order and two of my hats were incorrect, but the customer service sent me the correct ones, and it all went really well! Great Job!
Kelly
Quick shipping and the quality was decent especially for the price.
Order came within time expect and quality for just as expected.
Great prices and products. On time delivery.I can always find what I am looking for and the size I need.
When I used to order medals, they came sorted and ribbons clipped to the medals ready to start using. Now that customer service is over because all 1st, 2nd and 3rd place ribbons were just thrown in the box all mixed up, not when sorted by place and the medals were the same. They weren't sorted and definitely not clipped to the ribbons.
Excelente me gustan mucho los calcetines de color fluorescente
Quick shipping quality on these was lower than I expected but were very cheap in price
Good experience I like epic sports already good and on time
I had a lost order and customer service cancelled that order and I received the new order within a few days.
Needed to exchange for size only to be alerted during return process that all of a sudden a never worn- not washed - out of bag for quick try on- expensive shirt - not on sale etc etc was NOT RETURNABLE! SCAM! Unable to ever speak to anyone. This company has a very bad business model and nonexistent customer service! Beware!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!