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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The price is great; but, shipping is too expensive.
The product is great and at a good price. Very happy with my order. Items shipped quickly and arrived in good condition. The ordering process is also easy! Thank you!
I bought a skirt for my daughter from this site. It has measurements on their site to go off of. When I received the skirt it was way too large and unwearable to my daughter. When I reached out to customer service, they stated that I ordered an extra small and that is what I received and they would not fix the issue. After I stated that I went off of Theo measurements and it is not fitting, they asked for pictures to prove it. So I obliged and took pictures, which proved that their measurements were off. They still said they were correct and they he pictures showed the skirt was off in sizing. There is also no one to contact besides an email or bot chat. This company has horrible customer service and their sizing is off. I would not recommend using.
Loved this jacket. Was even more excited when I realized hood was detachable when it arrived!
From the clearance I was able to get socks for my entire team. I was nervous because of the disclaimer, but they all looked good and matched. Everything also came very quickly.
I was initially quoted nearly a month for shipping and was surprised to see it show up in about a week. High quality and works for my garage golf simulator. Thanks.
I WAS VERY PLEASED WITH THE COACHES' SHIRTS THAT I PURCHASED FROM YOUR COMPANY. I WILL BE SHOPPING WITH YOU AGAIN!
Always have what I need at a good price. With shipping options to keep my overall cost at a minimum.
I ordered the shirts based on my son's encouragement, and they were perfect. The colors on line and the actual product were spot on! I will definitely order again!
The pants ripped and all the pads fell out and he only wore them a few times.
Ordered Teal and received Electric Blue. Colors are not actual but just whatever thier artist pick. Dont order based on colors or pictures shown. Will never used Epic sports again
Found what I wanted for less than retail. Delivered within a reasonable amount of time in good condition.
Bought my son 2 sets of football pants; too small and that's on me. Purchased a larger size, and when they came in, there weren't any hip pads. Nor was there a way to insert any. Overall, kind of a waste. Would appreciate better item descriptions.
Fast and easy ordering and delivery, Will shop there again when we need to replace equipment
These are great when you've got hundreds of records on a shelf and you want to mark where to put back the one you're playing.
Good quality and prices as well. Received on time.
I have been trying to get a return authorization for over a week now. I have not heard back via email or phone. I am so frustrated with this company!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!