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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I bought these pants for my son at a mom and pop shop for $32. They fit perfect. I looked online for same exact pants for cheaper. I found and bought this product for $10 less and could arrive in 2 days. Pants arrived and my son couldn't get them buttoned. The tags were exactly the same but obviously different sizes. Pretty disappointed.
Our school loves our new basketballs! Thank you!
Always an easy process and great prices
I have ordered this exact item from another vendor and paid a lot more. Epic had the exact item at a much less expensive price.
Fast and what I ordered.
Will order from this site again!
Better than what I anticipated
Loved it all
Very good easy todo
Great website, easy to use and understand.
Great product and fast shipping.Thank You
Very quick, efficient and easy to order web experience
Great site, Easy ordering, Item as described, Perfect for my application.
Five stars all around!
Easy to navigate, great prices!
My shopping experience so far has been wonderful. I really love the prices and the merchandise is of good quality too.
Trying calling to ask question but couldn't get thru
This was exactly what I was looking for at the right price!
Your shipping is way too much!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!